Neocrm Overview
Neocrm offers a mobile-first CRM solution that integrates social platforms and big data technology to enhance field service management. Leveraging its Sales Cloud, Service Cloud, and Field Service Cloud, Neocrm empowers teams to efficiently manage customer interactions and service operations on-the-go. With a focus on real-world applications, Neocrm's platform supports seamless communication between field agents and back-office staff, ensuring timely updates and data-driven decision-making. The Business Analytics Cloud further enables teams to analyze customer data for actionable insights, optimizing service delivery. Trusted by enterprise-level companies, Neocrm's solution is designed to adapt to various industry needs, providing a robust framework for improving customer experiences and operational efficiency.
Use Cases
Customers recommend Engagement Management, Collaboration, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Neocrm.
Business Priorities
Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Neocrm.
Neocrm Use-Cases and Business Priorities: Customer Satisfaction Data
Neocrm works with different mediums / channels such as Social Media. Mobile. Mobile App etc.
Peer review evidence (same sources as the product rating summary)
"...Seamless Engagement...." CRM, Mobile CRM, Salesforce Automation, PaaS
"...Provide field service workforce with a native mobile app, so that they can collaborate and obtain critical customer/asset information anytime anywhere, increasing the service success rate and improving customer experience. ..." Neocrm CRM Suite Product Overview
"...The Neocrm PaaS is built upon a new generation of mobile internet technology...." Customize applications as you want-Neocrm
Neocrm, belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Ingageapp's Neocrm is a next-gen CRM solution using mobile social platforms and big data. It enhances Salesforce Automation and Mobile CRM via PaaS technology.
Neocrm Customer wins, Customer success stories, Case studies
How efficiently Does Neocrm manage your Engagement Management?
11 buyers and buying teams have used Cuspera to assess how well Neocrm solved their Field Service Management needs. Cuspera uses 105 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Get to Know Ingage | Ingage Digital Presentations
Peers used Neocrm for engagement management and collaboration
Neocrm Features
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- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (13) |
| Analytics | Read Reviews (9) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (13) |
| Analytics | Read Reviews (9) |
Software Failure Risk Guidance
?for Neocrm
Top Failure Risks for Neocrm
Neocrm Profile
Company Name
Neocrm
Company Website
https://www.neocrm.com/en/HQ Location
237 North Chaoyang Road, Suite 2100, Beijing, Beijing 100000, CN
Employees
501-1000
Social
Financials
SERIES E
