InputKit Overview

InputKit addresses the challenge of enhancing customer experience and employee performance by providing a comprehensive feedback management solution. Businesses leverage InputKit to gather actionable insights from customer interactions, enabling them to refine service delivery and boost satisfaction. The platform supports organizations in tracking employee performance, offering a dual advantage in customer and employee experience management. With over 1,000 satisfied clients worldwide, InputKit demonstrates its effectiveness in diverse industries. Its focus on real-time feedback collection and analysis helps companies make informed decisions, ultimately driving customer loyalty and improving ROI.

Use Cases

Customers recommend Collecting Feedback, Public Relations, Rating And Review Management, as the business use cases that they have been most satisfied with while using InputKit.

Other use cases:

  • Engaging And Following Up
  • Cross Selling
  • Generation Of New Leads
  • Helpdesk Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Improve ROI are the most popular business priorities that customers and associates have achieved using InputKit.

Other priorities:

  • Improve Customer Satisfaction
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InputKit Use-Cases and Business Priorities: Customer Satisfaction Data

InputKit works with different mediums / channels such as Social Media. and Facebook.

InputKit's features include Embedded Survey Forms. and InputKit support capabilities include 24/7 Support, Email Support, Chat Support, etc. also InputKit analytics capabilities include Custom Reports, and Analytics.

Reviews

"...InputKit is a customer feedback software that helps businesses streamline their after-sales follow-up process...." Peer review

InputKit, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

InputKit facilitates and automates customer satisfaction processes, enhancing retention and SEO. Features include automated surveys, proactive notifications, employee evaluation, and performance comparisons.

Popular Business Setting

for InputKit

Top Industries

  • Marketing and Advertising
  • Internet
  • Government Administration

Popular in

  • Small Business
  • Enterprise

InputKit is popular in Marketing And Advertising, Internet, and Government Administration and is widely used by Small Business, and Enterprise,

InputKit Customer wins, Customer success stories, Case studies

How can InputKit enhance your Collecting Feedback process?

How efficiently Does InputKit manage your Public Relations?

How efficiently Does InputKit manage your Rating And Review Management?

How can InputKit enhance your Engaging And Following Up process?

Le Réseau Dentaire du Québec - Hospital & Health Care

InputKit helps Le Réseau Dentaire du Québec get patient feedback fast. One hour after each appointment, patients get an automatic follow-up email. The dental network uses InputKit to measure satisfac...tion, Net Promoter Score, and compare clinics. They now have a 47% email response rate. Staff reports help improve patient experience across five clinics.

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Les Systèmes Techno-Pompes Inc. - Consumer Services - Small

InputKit helped Les Systèmes Techno-Pompes Inc. grow Google reviews from 137 to 1,050 and boost their rating from 4.3 to 4.8 stars. The company saw a 7× increase in monthly reviews and achieved a 162...× ROI. Automated satisfaction surveys improved technician evaluation and customer service. Techno-Pompes now has one of the strongest online reputations in Québec's HVAC sector.

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Delongchamp Dental Center - Hospital & Health Care

InputKit helps Delongchamp Dental Center evaluate employees and improve customer service. The automatic feedback tool sends weekly emails with comments from satisfied patients. Staff receive a lot of... positive feedback, which motivates the team. InputKit's B2B customer satisfaction survey software supports better service and employee engagement.

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HydroSolution - Residential Services

InputKit helped HydroSolution improve its online reputation. The company started with a 3.5-star Google rating and only 600 reviews. After using InputKit, their rating increased to 4.4 stars and revi...ews grew to 6,000. The conversion rate rose from 38% to 43%, a 13% increase. Churn rate dropped by 12%. HydroSolution achieved a 615x return on investment with InputKit.

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Centre de Correction Vertébrale - Health, Wellness And Fitness

InputKit helped Centre de Correction Vertébrale triple its Google reviews and achieve a 40x ROI. The clinic grew reviews from 193 to 637 in under three years. Its average Google rating rose from 4.6 ...to 4.8 stars. InputKit automated patient feedback, improved employee motivation, and boosted online reputation. The platform made patient experience tracking faster and more reliable.

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Béton Surface - Construction

InputKit helped Béton Surface automate customer surveys and save 5 hours of management time each month. The company saw a 10.3x increase in Google reviews per month and achieved a 71% response rate. ...With a $3,000 annual investment, Béton Surface gained $30,000 in extra revenue, showing a 10x ROI. The solution improved their SEO and service quality by generating more online reviews.

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InputKit Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.34/5 ★

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.34/5 ★

Read Reviews (6)

Software Failure Risk Guidance

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for InputKit

Top Failure Risks for InputKit

Input Kit Inc. Profile

Company Name

Input Kit Inc.

Company Website

https://www.inputkit.io/fr/

HQ Location

Longueuil, Quebec

Employees

01-10

Social

Facebook Linkedin

Financials

PRIVATE