inQuba CX Overview

InQuba-CX organizes customer feedback by channel and models customer journeys. A range of CX Journey products is offered to enhance customer experience.

Use Cases

Customers recommend Engaging And Following Up, Funnel Analysis, Collecting Feedback, as the business use cases that they have been most satisfied with while using inQuba CX.

Other use cases:

  • Collaboration
  • Customer Experience Management
  • Lifetime Value Management
  • Contacts History
  • Account Management
  • Automated Workflows
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Business Priorities

Improve Customer Satisfaction and Establish Thought Leadership are the most popular business priorities that customers and associates have achieved using inQuba CX.

Other priorities:

  • Acquire Customers
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inQuba CX Use-Cases and Business Priorities: Customer Satisfaction Data

inQuba CX works with different mediums / channels such as Omnichannel, Social Media, and E-Mail,

inQuba CX's features include Personalization, and Embedded Survey Forms.

Reviews

"...inQubas Software-as-a-Service platform drives customers to desired outcomes using its proprietary event-driven context mapping, single view of the customer, omni-channel engagement, campaigning and voice-of-the-customer technology...." Peer review

inQuba CX, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on inQuba CX Use Cases

What makes inQuba CX ideal for Engaging And Following Up?

What makes inQuba CX ideal for Collecting Feedback?

6+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well inQuba CX solved their Customer Feedback Management needs. Cuspera uses 146 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

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Customer Journey Analytics for Financial Services Brands [InMoment + inQuba]

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Peers used inQuba CX for engaging and following up and funnel analysis

inQuba CX Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.04/5 ★

Read Reviews (19)
Custom Reports

4.03/5 ★

Read Reviews (14)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.04/5 ★

Read Reviews (19)
Custom Reports

4.03/5 ★

Read Reviews (14)

Software Failure Risk Guidance

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for inQuba CX

Top Failure Risks for inQuba CX

inQuba Profile

Company Name

inQuba

Company Website

https://www.inquba.com/

HQ Location

Johannesburg, Gauteng

Employees

11-50

Social

Financials

PRIVATE