inQuba CX Overview
InQuba-CX organizes customer feedback by channel and models customer journeys. A range of CX Journey products is offered to enhance customer experience.
Use Cases
Customers recommend Engaging And Following Up, Funnel Analysis, Collecting Feedback, as the business use cases that they have been most satisfied with while using inQuba CX.
Business Priorities
Improve Customer Satisfaction and Establish Thought Leadership are the most popular business priorities that customers and associates have achieved using inQuba CX.
inQuba CX Use-Cases and Business Priorities: Customer Satisfaction Data
inQuba CX works with different mediums / channels such as Omnichannel. Social Media. and E-Mail.
inQuba CX's features include Personalization, and Embedded Survey Forms. and inQuba CX support capabilities include 24/7 Support, AI Powered, Email Support, etc. also inQuba CX analytics capabilities include Analytics, and Custom Reports.
Reviews
"...inQubas Software-as-a-Service platform drives customers to desired outcomes using its proprietary event-driven context mapping, single view of the customer, omni-channel engagement, campaigning and voice-of-the-customer technology...." Peer review
inQuba CX, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Comprehensive Insights on inQuba CX Use Cases
What benefits does inQuba CX offer for Engaging And Following Up?
How does inQuba CX facilitate Collecting Feedback?
6+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well inQuba CX solved their Customer Feedback Management needs. Cuspera uses 146 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Video
Customer Journey Analytics for Financial Services Brands [InMoment + inQuba]
Peers used inQuba CX for engaging and following up and funnel analysis
inQuba CX Features
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- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (14) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (14) |
Software Failure Risk Guidance
?for inQuba CX
Top Failure Risks for inQuba CX
inQuba News
inQuba celebrates its success at the 2024 Assegai Awards, earning recognition across four prestigious - EIN News
inQuba was recognized at the 2024 Assegai Awards, achieving success in four prestigious categories.
inQuba Profile
Company Name
inQuba
Company Website
https://www.inquba.com/HQ Location
Johannesburg, Gauteng
Employees
11-50
Social
Financials
PRIVATE
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