inQuba CX Product Overview

InQuba-CX organizes customer feedback by channel and models customer journeys. A range of CX Journey products is offered to enhance customer experience.

Product and Vendor News

How satisfied the customers are with inQuba CX use-cases

Reviews

"...inQubas Software-as-a-Service platform drives customers to desired outcomes using its proprietary event-driven context mapping, single view of the customer, omni-channel engagement, campaigning and voice-of-the-customer technology...." Peer review

inQuba CX Customer Insights, Testimonials and Case Studies

A multi-national investment and insurance company - Financial Services - Very Large

inQuba Journey Orchestration with WhatsApp helped a multi-national investment and insurance company boost client engagement and portal registration. The company used personalized WhatsApp dialogues a...nd nudges to guide clients through onboarding. Verified WhatsApp messages increased trust and response rates. The solution achieved message read rates as high as 90% and engagement rates above 40%. This approach improved customer engagement and drove higher conversion.

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Customer Journey Analytics for Financial Services Brands [InMoment + inQuba]

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Peers used inQuba CX for engaging and following up and funnel analysis

inQuba CX Features

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FEATURE RATINGS AND REVIEWS
Analytics

4.04/5

Read Reviews (19)
Custom Reports

4.03/5

Read Reviews (14)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.04/5

Read Reviews (19)
Custom Reports

4.03/5

Read Reviews (14)

Software Failure Risk Guidance

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for inQuba CX

Top Failure Risks for inQuba CX

inQuba News

Awards
 

inQuba celebrates its success at the 2024 Assegai Awards, earning recognition across four prestigious - EIN News

inQuba was recognized at the 2024 Assegai Awards, achieving success in four prestigious categories.

inQuba Profile

Company Name

inQuba

Company Website

https://www.inquba.com/

HQ Location

Johannesburg, Gauteng

Employees

11-50

Social

Financials

PRIVATE