Insightrix Communities: Use-Cases, Insights and Reviews | 2025 Cuspera

Insightrix Online Voting helped the Saskatchewan New Democrats (SaskNDP) run secure, mobile-optimized nomination elections during COVID-19. The SaskNDP needed to complete nominations in five constitu...encies while following social distancing rules. Insightrix built a secure online voting platform with phone and email options and gave full technical support. Over 83% of members voted online or by phone. The process was safe, accurate, and kept members healthy.
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Insightrix provided a financial services provider with a custom online portal for customer experience research reporting. The client needed real-time access to satisfaction survey results and the abi...lity to filter data by account manager, branch, and customer demographics. Insightrix developed a survey and an interactive portal that tracked key metrics like Net Promoter Score and customer satisfaction. The portal allowed stakeholders to view, filter, and export results easily. The solution helped the client monitor satisfaction and make faster business decisions.
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Insightrix Research used Validately for remote usability testing of a new crop science website. The challenge was to improve the user experience for farmers using the site on mobile and desktop. Insi...ghtrix recruited farmers from three provinces and tracked their real user journeys. Researchers observed how users searched for crop yield data and navigated the site. The study helped the client understand user needs and improve website prototypes for better customer success.
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Insightrix used a new dashboard-building software for its Corporate Reputation Index (CRi). The challenge was to provide clients with flexible, real-time reputation tracking dashboards. The old syste...m was slow and required manual work. The new solution let data scientists build dashboards in hours, not days. Clients now get faster, more flexible, and visually appealing dashboards to track reputation metrics.
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Insightrix Communities helped SGI and SGI Canada build an online community called SGI CONNECT. SGI wanted to connect better with brokers and customers and learn about their needs. Insightrix recruite...d over 1,000 members and set up a flexible platform for surveys and discussions. SGI used the platform to gather insights and test new ideas, like online vehicle registration. The platform made it easy for SGI to get feedback and improve customer engagement.
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Insightrix used its online community software to help a Canadian provincial government ministry redesign a labour market information website. The team tested wireframes with target user groups across... Saskatchewan and Manitoba. They used heatmaps and feedback to choose the best design. Key findings included the need for a search function above the fold and business directories. The project saved time by removing unwanted features like page sharing.
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