InterCall Overview

Intercall, a part of West Technology Group LLC, provides innovative cloud-based solutions. These solutions connect people and organizations effectively and meaningfully.

Use Cases

Customers recommend Collaboration, Conference Call Management, Sales Call Management, as the business use cases that they have been most satisfied with while using InterCall.

Other use cases:

  • Engaging And Following Up
  • Social Media Analytics
  • Lead Qualification: Technographic
  • Communication Management
  • Marketing Mix
  • Event Management
  • Opportunity Management
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Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using InterCall.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Launch New Products
  • Grow Market Share
  • Build Brand Awareness
  • Improve Efficiency
  • Improve ROI
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InterCall Use-Cases and Business Priorities: Customer Satisfaction Data

InterCall works with different mediums / channels such as Offline. Video. Events etc.

InterCall's features include Recording, and Video Hosting. and InterCall support capabilities include 24/7 Support, Phone Support, Email Support, etc. also InterCall analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It is sometimes difficult for end-users and also for support to use more than one solution for collaboration...." Peer review by Beth S, Operational Controller

InterCall, FreeConferenceCall.com, LoopUp, Zoho Meeting, Arrangr, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for InterCall

Top Industries

  • Information Technology and Services
  • Marketing and Advertising
  • Computer Software

Popular in

  • Large Enterprise
  • Mid Market
  • Small Business

InterCall is popular in Information Technology And Services, Marketing And Advertising, and Computer Software and is widely used by Large Enterprise, Mid Market, and Small Business.

Comprehensive Insights on InterCall Use Cases

What Are the key features of InterCall for Collaboration?

What Are the key features of InterCall for Conference Call Management?

Why is InterCall the best choice for Sales Call Management?

What makes InterCall ideal for Engaging And Following Up?

9+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well InterCall solved their Team Collaboration needs. Cuspera uses 255 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

Case Studies

Education

CASE STUDY Winchester Public Schools

Winchester Public Schools wanted to keep students and faculty safe. They needed to be ready for accidents and injuries on campus. They used Intrado Safety Shield to help manage safety and incidents. ...The case study explains how they handled two medical situations at school. The technology helped them respond quickly and protect their community.

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Government Administration

CASE STUDY Hamilton County Communications Center

Hamilton County Communications Center used Intrado VIPER and Power 911 to improve their 911 call handling. They set up 20 fixed workstations and 15 more for backup and training. They also used laptop...s to manage 911 calls from anywhere, even outside the main center. The laptops helped with both daily work and live training. The director praised Intrado for great customer service and reliable technology.

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lightning

Peers used InterCall for collaboration and conference call management

InterCall Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.67/5 ★

Read Reviews (18)
Analytics

4.38/5 ★

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.67/5 ★

Read Reviews (18)
Analytics

4.38/5 ★

Read Reviews (6)

Software Failure Risk Guidance

?

for InterCall

Overall Risk Meter

Low Medium High

Top Failure Risks for InterCall

Intrado Life & Safety, Inc. News

Executive

Intrado Appoints Former FCC Chairwoman Jessica Rosenworcel to Board of Directors - GlobeNewswire

Intrado appointed Jessica Rosenworcel, former FCC chairwoman, to its board of directors. Her regulatory expertise is expected to strengthen Intrados leadership in emergency communications technology and public safety solutions.

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Executive

Intrado Appoints Former FCC Chairwoman Jessica Rosenworcel to Board of Directors

Intrado has appointed Jessica Rosenworcel, former FCC Chairwoman, to its Board of Directors. Rosenworcel, known for her advocacy in emergency communications and public safety, will guide Intrado in advancing industry standards and shaping the future of emergency response technology. Her expertise in communications policy and infrastructure will support Intrado's innovation in public safety technology.

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Product

Intrado Upgrades Columbus, OH 911 Services with NG911 Multimedia and AI-based Text Translation

Intrado has enhanced Columbus, OH 911 services with NG911 multimedia and AI-based text translation technology.

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Awards

Intrado's Locate Before Route Wins 2024 Fierce Network Innovation ...

Intrado's Locate Before Route technology wins the 2024 Fierce Network Innovation Award for excellence in mobile evolution.

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Intrado Life & Safety, Inc. Profile

Company Name

Intrado Life & Safety, Inc.

Company Website

//intrado.com

HQ Location

7600 Chevy Chase Dr # 201, Austin, Texas 78752-1581, US

Employees

10001+

Social

Facebook Linkedin Twitter

Financials

PRIVATE