Intershop Commerce Suite Overview

Intershop Commerce Platform is a powerhouse for B2B e-commerce, featuring a composable architecture that offers flexibility and scalability. Businesses can leverage AI-driven insights to enhance customer experiences and accelerate time-to-market. A unique aspect is its clear subscription model, eliminating hidden costs, which simplifies budgeting for enterprises. Intershop's platform is designed for growth, allowing seamless integration with existing systems and adapting to future needs. Recognized by industry analysts, it stands out for its capability to connect and grow businesses in the competitive e-commerce landscape.

Use Cases

Customers recommend Engagement Management, Competitive Intelligence, Digital Marketing, as the business use cases that they have been most satisfied with while using Intershop Commerce Suite.

Other use cases:

  • Order Management
  • Lead Qualification: Technographic
  • Products & Pricelist Management
  • Channel Marketing
  • Communication Management
  • Training & Onboarding
  • Campaign Management
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Intershop Commerce Suite.

Other priorities:

  • Improve Digital And Social Presence
  • Enhance Customer Relationships
  • Launch New Products
  • Improve ROI
See all business priorities See less business priorities

Intershop Commerce Suite Use-Cases and Business Priorities: Customer Satisfaction Data

Intershop Commerce Suite's features include Personalization. and Intershop Commerce Suite support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Intershop Commerce Suite analytics capabilities include Analytics, and Custom Reports.

Reviews

"Intershop helps Trumpf to master the digital challenge of customized customer portals." - Rainer S

Intershop Commerce Suite, belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Intershop-Commerce-Suite transforms B2B businesses with its AI-driven, composable architecture platform. Fast time-to-market is ensured by the global leader Intershop Communications AG.

Popular Business Setting

for Intershop Commerce Suite

Top Industries

  • Information Technology and Services
  • Education

Popular in

  • Large Enterprise
  • Enterprise
  • Small Business

Intershop Commerce Suite is popular in Information Technology And Services, and Education, and is widely used by Large Enterprise, Enterprise, and Small Business.

Comprehensive Insights on Intershop Commerce Suite Use Cases

How efficiently Does Intershop Commerce Suite manage your Engagement Management?

What benefits does Intershop Commerce Suite offer for Digital Marketing?

What benefits does Intershop Commerce Suite offer for Order Management?

13+ more Business Use Cases

23 buyers and buying teams have used Cuspera to assess how well Intershop Commerce Suite solved their E-Commerce Platform needs. Cuspera uses 226 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Intershop Commerce Suite testimonial

Rainer S

Program Manager Customer Experience

TRUMPF
Intershop helps Trumpf to master the digital challenge of customized customer portals. Testimonial By Rainer S
Intershop Commerce Suite testimonial

Gerard S

Head of E-Commerce

Würth
Our online shop is the heart of everything we do. Testimonial By Gerard S
Intershop Commerce Suite testimonial

Peyman P

Senior Digital Manager International

Brita
The ability to scale globally is a major priority for our company. The internationalization options and subscription functionality in Intershop Commerce Management B2X are a perfect fit with our business and marketing strategy. Testimonial By Peyman P
CUSTOMERS TESTIMONIALS
Intershop Commerce Suite testimonial

Rainer S

Program Manager Customer Experience

TRUMPF
Intershop helps Trumpf to master the digital challenge of customized customer portals. Testimonial By Rainer S
Intershop Commerce Suite testimonial

Gerard S

Head of E-Commerce

Würth
Our online shop is the heart of everything we do. Testimonial By Gerard S
Intershop Commerce Suite testimonial

Peyman P

Senior Digital Manager International

Brita
The ability to scale globally is a major priority for our company. The internationalization options and subscription functionality in Intershop Commerce Management B2X are a perfect fit with our business and marketing strategy. Testimonial By Peyman P

Case Studies

Retail

CASE STUDY Telekom Deutschland GmbH

Intershop Commerce Platform helped Telekom Deutschland GmbH improve its online shop. Telekom wanted better service quality and easier customer management. They needed to connect many systems like pro...duct databases and CRM. Intershop delivered a platform with strong personalization, transaction management, and high performance. Now, Telekom integrates many systems in one portal and manages marketing campaigns centrally. Customers can quickly find products and services online.

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Retail

CASE STUDY Wolters Kluwer N.V.

Intershop e-commerce platform helped Wolters Kluwer N.V. boost digital product sales and support multiple countries and languages. The company needed omnichannel capability for all devices. Intershop... delivered two web shops on a single platform with a headless REST API and seamless Bloomreach integration. The solution enabled fast expansion into new markets. Customers reported a better shopping experience and higher ratings after launch.

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Wholesale

CASE STUDY VBH

Intershop helped VBH transform its traditional business with digital solutions. VBH centralized customer data and improved mobile commerce using Intershop. The company enhanced product data managemen...t in PIM and ERP systems. A new scanner app made ordering easier and faster. All B2B processes now run on one platform. This led to better customer experience and higher efficiency.

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Manufacturing

CASE STUDY Incitec Pivot Fertilisers

Intershop Commerce Platform helped Incitec Pivot Fertilisers build a modern B2B portal. The company needed a unified brand experience and stronger digital B2B business to compete globally. The new pl...atform supports market-specific needs and flexible pricing. Incitec Pivot Fertilisers now offers efficient processes and better customer focus for its network of over 200 business partners and agents.

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Manufacturing

CASE STUDY Teka

Intershop Commerce Platform helped Teka launch a B2B online shop in just three months. Teka wanted to boost customer satisfaction and make ordering easier for B2B buyers. The new platform reduced rou...tine work for sales and call center teams. Customer feedback has been positive. Teka aims to generate up to 20% of total revenue through digital channels.

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Manufacturing

CASE STUDY Williams Lea

Intershop provided Williams Lea with a web-based e-commerce supply chain solution. Williams Lea needed a platform to manage sourcing, commissioning, and purchasing of print-related products and servi...ces. The solution integrated with their financial and management information systems. Over 60 customer sites use the platform daily. Williams Lea improved supplier and customer service, increased administrative efficiency, and made business decisions more accurately.

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Video

Intershop Commerce Management: CI Structure Overview

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Peers used Intershop Commerce Suite for engagement management and competitive intelligence

Intershop Commerce Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.13/5 ★

Read Reviews (2)
Analytics

4.19/5 ★

Read Reviews (6)
Custom Reports

3.76/5 ★

Read Reviews (11)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.13/5 ★

Read Reviews (2)
Analytics

4.19/5 ★

Read Reviews (6)
Custom Reports

3.76/5 ★

Read Reviews (11)

Software Failure Risk Guidance

?

for Intershop Commerce Suite

Overall Risk Meter

Low Medium High

Top Failure Risks for Intershop Commerce Suite

Intershop Communications AG News

Partnership

Intershop and Avatar Global forge strategic partnership - Intershop ...

Intershop Communications AG and Avatar Global have formed a strategic partnership to enhance their offerings.

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Partnership

EQS-News: DBNext kicks off digital transformation with Intershop Commerce Platform and DSS Partners - sharewise

DBNext starts digital transformation using Intershop Commerce Platform and DSS Partners.

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Customer

SureWerx selects Intershop to enhance purchasing experience for distributors with simplified product discovery and expanded self-service options - PR Web

SureWerx chooses Intershop to improve distributor purchasing by making product discovery easier and expanding self-service options.

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Financial

INTERSHOP Communications Third Quarter 2024 Earnings: EPS: 0.06 (vs 0.05 loss in 3Q 2023) - Yahoo Finance

INTERSHOP Communications reported earnings of 0.06 per share for the third quarter of 2024, compared to a 0.05 loss in the same quarter of 2023.

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Intershop Communications AG Profile

Company Name

Intershop Communications AG

Company Website

https://www.intershop.com/en/

HQ Location

25 Lusk Street, Suite 210, San Francisco, CA 94107, US

Employees

501-1000

Social

Facebook Linkedin Twitter

Financials

PRIVATE