Intershop Commerce Suite Overview

Intershop Commerce Platform is a powerhouse for B2B e-commerce, featuring a composable architecture that offers flexibility and scalability. Businesses can leverage AI-driven insights to enhance customer experiences and accelerate time-to-market. A unique aspect is its clear subscription model, eliminating hidden costs, which simplifies budgeting for enterprises. Intershop's platform is designed for growth, allowing seamless integration with existing systems and adapting to future needs. Recognized by industry analysts, it stands out for its capability to connect and grow businesses in the competitive e-commerce landscape.

Use Cases

Customers recommend Engagement Management, Competitive Intelligence, Digital Marketing, as the business use cases that they have been most satisfied with while using Intershop Commerce Suite.

Other use cases:

  • Order Management
  • Lead Qualification: Technographic
  • Products & Pricelist Management
  • Channel Marketing
  • Communication Management
  • Training & Onboarding
  • Campaign Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Intershop Commerce Suite.

Other priorities:

  • Improve Digital And Social Presence
  • Enhance Customer Relationships
  • Launch New Products
  • Improve ROI
See all business priorities See less business priorities

Intershop Commerce Suite Use-Cases and Business Priorities: Customer Satisfaction Data

Intershop Commerce Suite's features include Personalization. and Intershop Commerce Suite support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Intershop Commerce Suite analytics capabilities include Analytics, and Custom Reports.

Reviews

"Our online shop is the heart of everything we do." - Gerard S

Intershop Commerce Suite, belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Intershop-Commerce-Suite transforms B2B businesses with its AI-driven, composable architecture platform. Fast time-to-market is ensured by the global leader Intershop Communications AG.

Popular Business Setting

for Intershop Commerce Suite

Top Industries

  • Information Technology and Services
  • Education

Popular in

  • Large Enterprise
  • Enterprise
  • Small Business

Intershop Commerce Suite is popular in Information Technology And Services, and Education, and is widely used by Large Enterprise, Enterprise, and Small Business.

Intershop Commerce Suite Customer wins, Customer success stories, Case studies

How efficiently Does Intershop Commerce Suite manage your Engagement Management?

Why is Intershop Commerce Suite the best choice for Digital Marketing?

What solutions does Intershop Commerce Suite provide for Order Management?

23 buyers and buying teams have used Cuspera to assess how well Intershop Commerce Suite solved their E-Commerce Platform needs. Cuspera uses 226 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

CUSTOMERS TESTIMONIALS
Intershop Commerce Suite testimonial

Gerard S

Head of E-Commerce

Würth
Our online shop is the heart of everything we do. Testimonial By Gerard S
Intershop Commerce Suite testimonial

Rainer S

Program Manager Customer Experience

TRUMPF
Intershop helps Trumpf to master the digital challenge of customized customer portals. Testimonial By Rainer S
Intershop Commerce Suite testimonial

Peyman P

Senior Digital Manager International

Brita
The ability to scale globally is a major priority for our company. The internationalization options and subscription functionality in Intershop Commerce Management B2X are a perfect fit with our business and marketing strategy. Testimonial By Peyman P
CUSTOMERS TESTIMONIALS
Intershop Commerce Suite testimonial

Gerard S

Head of E-Commerce

Würth
Our online shop is the heart of everything we do. Testimonial By Gerard S
Intershop Commerce Suite testimonial

Rainer S

Program Manager Customer Experience

TRUMPF
Intershop helps Trumpf to master the digital challenge of customized customer portals. Testimonial By Rainer S
Intershop Commerce Suite testimonial

Peyman P

Senior Digital Manager International

Brita
The ability to scale globally is a major priority for our company. The internationalization options and subscription functionality in Intershop Commerce Management B2X are a perfect fit with our business and marketing strategy. Testimonial By Peyman P
 

Hager Group accelerates B2B commerce transformation with Intershop

Hager Group has chosen Intershop Communications AG to transform its B2B commerce operations. Intershop's cloud-based platform will modernize Hager's ordering capabilities, enhancing customer experien...ce and supporting international growth. The project, implemented by deenovum Technologies AG, will begin with pilot projects in Germany and the UK in 2026, with a broader European rollout planned for 2027.

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Hager Group Selects Intershop Communications AG For B2B Commerce ...

Hager Group has chosen Intershop Communications AG to enhance its B2B commerce capabilities. The initiative aims to modernize ordering processes and deliver an omnichannel experience for wholesalers ...and panel builders. The platform will integrate with Hager's systems, supporting international growth with pilot projects in Germany and the UK. Intershop's partner, deenovum, will assist in the implementation and rollout.

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Intershop Communications AG / DE000A254211

Bardahl has selected Intershop Communications AG to consolidate its fragmented e-commerce systems into a unified B2B commerce platform. This initiative aims to enhance Bardahl's digital transformatio...n by integrating ERP-driven architecture and advanced PunchOut capabilities. The phased rollout will begin with Bardahl Industrie and expand to other divisions, supported by Intershop's partner Elosi.

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TECHNOLIT GmbH - Wholesale

Intershop Commerce Platform helped TECHNOLIT GmbH expand its online business in Europe. TECHNOLIT needed a platform that was easy to use, scalable, and secure for multi-country rollout. They chose In...tershop for its strong cloud architecture and ability to integrate partners and resellers. The team used a mix of agile and waterfall methods to launch a minimal viable product. The new online shop went live quickly and started generating revenue right away.

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Daily Fresh Food - Manufacturing

Intershop Commerce Platform helped Daily Fresh Food move 98% of orders online. The company needed a digital shop with strong usability and account features. Intershop delivered a scalable e-commerce ...solution with B2C usability and B2B features. The platform integrated with their ERP for real-time pricing and product data. Daily Fresh Food now supports over 600 business customers and continues to grow.

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Würth Group - Manufacturing

Intershop Commerce Platform helped Würth Group create a seamless omnichannel experience. Würth needed to map complex business processes and connect many customer touchpoints. Intershop delivered one ...platform for 43 websites in 37 countries, supporting 14 languages and 8 currencies. The solution integrated with Würth’s IT and enabled online shops, apps, smart shelves, and vending machines. Würth saw above-average e-business sales growth, even during the Coronavirus crisis.

Read on →

Intershop Commerce Management: CI Structure Overview

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Peers used Intershop Commerce Suite for engagement management and competitive intelligence

Intershop Commerce Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.13/5 ★

Read Reviews (2)
Analytics

4.19/5 ★

Read Reviews (6)
Custom Reports

3.76/5 ★

Read Reviews (11)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.13/5 ★

Read Reviews (2)
Analytics

4.19/5 ★

Read Reviews (6)
Custom Reports

3.76/5 ★

Read Reviews (11)

Software Failure Risk Guidance

?

for Intershop Commerce Suite

Overall Risk Meter

Low Medium High

Top Failure Risks for Intershop Commerce Suite

Intershop Communications AG News

Financial

INTERSHOP Communications Aktiengesellschaft Reports Earnings Results ...

Intershop Communications AG reported its earnings for the year ending December 31, 2025, with a revenue of EUR 33.26 million, down from EUR 38.76 million the previous year. The company recorded a net loss of EUR 3.22 million, compared to a loss of EUR 0.353 million the prior year. Basic and diluted loss per share from continuing operations was EUR 0.21, up from EUR 0.02.

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Financial

Intershop Communications AG: Preliminary announcement of the ...

Intershop Communications AG announced the upcoming publication of its annual financial report on March 12, 2026, in both German and English, as per the German Securities Act.

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Financial

EQS-News: Intershop publishes preliminary figures for the financial ...

Intershop Communications AG reported preliminary financial results for 2025, revealing total revenues of EUR 33.3 million, a decline from the previous year. Cloud revenues remained stable at EUR 20.5 million, while operating results were impacted by a major project in the service segment. The company extended CEO Markus Drnert's contract to 2029, focusing on strategic growth and cost reduction.

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Financial

Software Company Intershop Releases 2025 Financial Figures

Intershop Communications AG has released its financial figures for 2025. The company experienced a net loss of 1.7 million after taxes in the first three quarters, attributed to customer investment reluctance. The new CEO, Markus Drnert, will address whether this trend continues and provide an outlook for the current year.

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Intershop Communications AG Profile

Company Name

Intershop Communications AG

Company Website

https://www.intershop.com/en/

HQ Location

25 Lusk Street, Suite 210, San Francisco, CA 94107, US

Employees

501-1000

Social

Facebook Linkedin Twitter

Financials

PRIVATE