iovox Overview

Iovox addresses the challenge of optimizing marketing ROI through its advanced call tracking and analytics solutions. By providing AI-driven insights, Iovox enhances the understanding of customer interactions, enabling businesses to generate more leads effectively. This tool captures detailed data from phone calls and voice communications, offering a comprehensive view of customer journeys. Businesses can tailor solutions to meet specific needs, ensuring precise tracking and analysis. Iovox's capabilities allow for informed decision-making, ultimately improving marketing strategies and outcomes.

Use Cases

Customers recommend Communication Management, Sales Call Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using iovox.

Other use cases:

  • Engagement Management
  • Social Media Analytics
  • Lead Management
  • Collaboration
  • Generation Of New Leads
  • Contact List Management
  • Lead Engagement
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using iovox.

Other priorities:

  • Improve ROI
  • Grow Market Share
  • Improve Efficiency
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iovox Use-Cases and Business Priorities: Customer Satisfaction Data

iovox works with different mediums / channels such as Phone Calls. Text SMS. and Mobile.

iovox's features include Recording, Alerts: Popups & Notifications, and Voice Transcription. and iovox support capabilities include Phone Support, 24/7 Support, Email Support, etc. also iovox analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Using iovox helps our business not just making data driven decisions with the help of call tracking statistics, but these services help in the B2B communication with our dealers also...." Peer review by Bertalan Halász, Chief Executive Officer, JóAutók

iovox, DialedIn by ChaseData, Exotel, Tenfold, Twilio, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Iovox offers call tracking and analytics for phone calls and voice communication. Businesses can generate more leads and optimize marketing ROI with tailored solutions.

Comprehensive Insights on iovox Use Cases

What makes iovox ideal for Communication Management?

Why is iovox the best choice for Sales Call Management?

What benefits does iovox offer for Helpdesk Management?

How can iovox optimize your Engagement Management Workflow?

18+ more Business Use Cases

10 buyers and buying teams have used Cuspera to assess how well iovox solved their Other Demand Generation needs. Cuspera uses 341 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

Case Studies

Real Estate

CASE STUDY Zoopla

iovox helped Zoopla become a top property portal website. Zoopla wanted to stand out in a crowded market and offer the best solution for estate agencies. iovox provided advanced call tracking and ana...lytics, including features like call whispers and missed call alerts. These tools gave Zoopla better data and improved customer experience. Zoopla won awards and became a premier choice for estate agents.

Restaurants

CASE STUDY Pizza Express

iovox helped Pizza Express connect their phone and online booking systems. Pizza Express wanted customers to book by phone any time, even when staff were busy. iovox integrated with liveRES and Pizza... Express systems for a fast rollout. Now, bookings are available 24/7 by phone or online. Staff can focus on service, and missed calls are handled automatically. Pizza Express saw a 42% increase in bookings and gained new insights into customer behavior.

Real Estate

CASE STUDY REA Group

iovox call tracking and analytics helped REA Group turn phone number reveals from soft leads into hard leads. REA Group wanted to show clear value to clients by tracking both the quality and volume o...f leads. iovox provided dedicated numbers and call whispers, giving full visibility into call metrics. REA Group can now have transparent conversations about ROI and cost per lead. Their customers appreciate the new visibility and value from the platform.

Internet

CASE STUDY Subito

Subito used iovox to improve call tracking and lead attribution for its marketplace. They added dedicated iovox numbers, call whispers, and missed call alerts. These features helped Subito show clear... value to professional sellers and boost brand awareness. Subito’s clients now get real-time alerts and analytics for every call. The solution helped Subito prove ROI and make thousands of brand impressions daily.

Restaurants

CASE STUDY Mitchells & Butlers

iovox helped Mitchells & Butlers improve their phone booking system. The old system missed calls and cost too much. iovox used liveRES Bookings by Phone to automate bookings and send SMS confirmation...s. The new system books about 86,000 covers per week and each site averages 128 bookings per month. Costs dropped and staff can focus on diners. Customers are happier with the booking experience.

Automotive

CASE STUDY Ouest-France (Additi Media group, Ouestfrance-auto.com and zoomcar.fr)

iovox helped Ouest-France and ZoomCar prove value to auto advertisers. The challenge was to show clear results to advertisers who pay for valid phone calls. iovox Dedicated Numbers and analytics enab...led a pay-per-lead model and accurate call tracking. WebConnect added call buttons for more data. Ouest-France and ZoomCar now have better data on calls, car sales, and buyer trends. This transparency helps advertisers target better and improves business insights.

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Elevate your business intelligence with iovox Insights

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Peers used iovox for communication management and sales call management

iovox Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.49/5

Read Reviews (6)
Custom Reports

4.94/5

Read Reviews (31)
Analytics

4.93/5

Read Reviews (29)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.49/5

Read Reviews (6)
Custom Reports

4.94/5

Read Reviews (31)
Analytics

4.93/5

Read Reviews (29)

Software Failure Risk Guidance

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for iovox

Overall Risk Meter

Low Medium High

Top Failure Risks for iovox

iovox Limited Profile

Company Name

iovox Limited

Company Website

https://www.iovox.com/

HQ Location

99c Talbot Road, Notting Hill, London, GB

Employees

11-50

Social

Financials

NA