Iron Mountain Connect™ Overview

Iron Mountain’s reporting and inventory management enables secure online access and management of records. Information can be stored and retained as needed.

Use Cases

Customers recommend Order Management, Helpdesk Management, Campaign Management, as the business use cases that they have been most satisfied with while using Iron Mountain Connect™.

Other use cases:

  • Workflow Management
  • Proposal & Quote Management
  • Lead Engagement
  • Social Media Analytics
  • Contract Management
  • Sending & Publishing Communications
  • Collaboration
See all use cases See less use cases

Business Priorities

Scale Best Practices and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Iron Mountain Connect™.

Other priorities:

  • Improve Stakeholder Relations
  • Acquire Customers
See all business priorities See less business priorities

Iron Mountain Connect™ Use-Cases and Business Priorities: Customer Satisfaction Data

Iron Mountain Connect™'s features include Recording. and Iron Mountain Connect™ support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Iron Mountain Connect™ analytics capabilities include Custom Reports, and Analytics.

Reviews

"The best practice that Iron Mountain has brought to our operations means we are able to maintain our focus on delivering the best possible patient care." - Siobhan Lynch

Iron Mountain Connect™, belong to a category of solutions that help Digital Asset Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Iron Mountain Connect™

Top Industries

  • Financial Services

Popular in

Iron Mountain Connect™ is popular in Financial Services, and is widely used by

Comprehensive Insights on Iron Mountain Connect™ Use Cases

How can Iron Mountain Connect™ enhance your Order Management process?

How does Iron Mountain Connect™ address your Campaign Management Challenges?

How does Iron Mountain Connect™ address your Workflow Management Challenges?

What Are the key features of Iron Mountain Connect™ for Proposal & Quote Management?

12+ more Business Use Cases

52 buyers and buying teams have used Cuspera to assess how well Iron Mountain Connect™ solved their Digital Asset Management needs. Cuspera uses 311 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Asset Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Iron Mountain Connect™ testimonial

Siobhan Lynch

Medical Records Manager

Cork University Hospital

The best practice that Iron Mountain has brought to our operations means we are able to maintain our focus on delivering the best possible patient care. Testimonial By Siobhan Lynch
Iron Mountain Connect™ testimonial

Jean-luc Raflé

Executive Director Hôpital

Prive De Lestuaire

Today, the results are positive and we have met our targets. The whole project was completed on schedule and now whenever we need a paper file Iron Mountain is able to deliver it to us in a very reasonable timeframe. Testimonial By Jean-luc Raflé
Iron Mountain Connect™ testimonial

David Smart

Operations Director

Smith & Williamson

Consolidating our records management with Iron Mountain is set to reduce our costs by almost 40 per cent; that’s around £200,000 per year. Testimonial By David Smart
CUSTOMERS TESTIMONIALS
Iron Mountain Connect™ testimonial

Siobhan Lynch

Medical Records Manager

Cork University Hospital

The best practice that Iron Mountain has brought to our operations means we are able to maintain our focus on delivering the best possible patient care. Testimonial By Siobhan Lynch
Iron Mountain Connect™ testimonial

Jean-luc Raflé

Executive Director Hôpital

Prive De Lestuaire

Today, the results are positive and we have met our targets. The whole project was completed on schedule and now whenever we need a paper file Iron Mountain is able to deliver it to us in a very reasonable timeframe. Testimonial By Jean-luc Raflé
Iron Mountain Connect™ testimonial

David Smart

Operations Director

Smith & Williamson

Consolidating our records management with Iron Mountain is set to reduce our costs by almost 40 per cent; that’s around £200,000 per year. Testimonial By David Smart

Case Studies

Internet

CASE STUDY Akamai

Iron Mountain Data Centers helped Akamai meet its goal of using more renewable energy. Akamai needed a sustainable data center in the New York area to power its Intelligent Edge Platform. Iron Mounta...in provided a facility running on 100% certified green power and enabled Akamai to report lower greenhouse gas emissions. The new data center will account for about 6% of Akamai's U.S. electricity use and 4% of its global load. Akamai expects cost savings, efficiency gains, and progress toward its sustainability targets.

Financial Services

CASE STUDY A Latin American automotive financing company

Iron Mountain's Intelligent Business Process Management, InSight Digital Experience Platform, and Intelligent Document Processing helped a Latin American automotive financing company. The company fac...ed slow, costly, and error-prone manual document handling. Iron Mountain's AI and automation solutions reduced manual labor for loan approvals by 50%. The company also cut approval times, lowered transaction costs, and minimized errors. These changes improved customer experience and increased profitability.

Insurance

CASE STUDY A mutual insurance company in Europe

Iron Mountain Intelligent Business Process Management (iBPM) helped a mutual insurance company in Europe meet strict regulatory requirements. The company needed to secure its portfolio and improve cu...stomer satisfaction. iBPM managed complex workflows and sent updated addendums to millions of customers. The company achieved a 70% signature rate, which is twice the industry average. This set a new record for the organization.

Banking

CASE STUDY CheckAlt

Iron Mountain Digital Mailroom and iBPM services helped CheckAlt, a payment management company, cut mailroom costs and boost efficiency. CheckAlt used Iron Mountain to expand its processing footprint... and support more clients. The solution included automated workflows, secure digital processing, and access to nine imaging centers. Iron Mountain now processes almost two million transactions and four million images monthly for CheckAlt. The partnership lets CheckAlt scale operations, improve security, and enter new markets.

Retail

CASE STUDY A national consumer retailer

Iron Mountain Human Resources solution helped a national consumer retailer automate HR processes. The company faced slow, manual workflows and scattered documents. Iron Mountain provided a unified, a...utomated platform for HR. The new system made document processing faster and more accurate. HR staff now spend less time on paperwork and more on people. The solution also improved data security and enabled better analytics.

Information Services

CASE STUDY Iron Mountain

Iron Mountain used its own InSight DXP platform to fix slow, manual contract processes. The company unified systems and automated workflows for new account setup. InSight DXP saved Iron Mountain over... 458 hours each month. Employees now onboard customers in 2 days instead of 3. The platform improved data quality and made work easier for staff. Iron Mountain plans to expand InSight DXP use for more contract insights.

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Elevate the Power of Your Work

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Peers used Iron Mountain Connect™ for order management and helpdesk management

Iron Mountain Connect™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.24/5

Read Reviews (21)
Analytics

4.09/5

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.24/5

Read Reviews (21)
Analytics

4.09/5

Read Reviews (7)

Software Failure Risk Guidance

?

for Iron Mountain Connect™

Overall Risk Meter

Low Medium High

Top Failure Risks for Iron Mountain Connect™

Iron Mountain, Inc. News

Executive

Iron Mountain announces the election of June Yee Felix to the Board of Directors - Business Wire

Iron Mountain has elected June Yee Felix to its Board of Directors.

Executive

Iron Mountain Appoints Former IG Group CEO June Felix to Board, Strengthening Fintech Expertise - StockTitan

Iron Mountain has appointed June Felix, former CEO of IG Group, to its board to enhance its fintech expertise.

M&A

Iron Mountain Expands Data Centers With 350MW Virginia Acquisition Deal | IRM Stock News - StockTitan

Iron Mountain has acquired a 350MW data center in Virginia to expand its facilities.

Financial

Iron Mountain Schedules Third Quarter 2024 Earnings Release and Conference Call - StockTitan

Iron Mountain announced it will release its third quarter 2024 earnings and hold a conference call.

Iron Mountain, Inc. Profile

Company Name

Iron Mountain, Inc.

Company Website

//ironmountain.com

HQ Location

Boston, Massachusetts

Employees

10001+

Social

Financials

IPO