iTouch Vision Customer Support Helpdesk Overview

iTouchVision's platform manages all customer interactions to ensure excellent experiences. Customer support helpdesk software offers effective and efficient service management.

Use Cases

Customers recommend Engagement Management, Helpdesk Management, Relationship Management, as the business use cases that they have been most satisfied with while using iTouch Vision Customer Support Helpdesk.

Other use cases:

  • Social Media Analytics
  • Contacts History
  • Customer Case Management
  • Communication Management
  • Rating And Review Management
  • Contract Management
  • Collaboration
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Business Priorities

Enhance Customer Relationships and Scale Best Practices are the most popular business priorities that customers and associates have achieved using iTouch Vision Customer Support Helpdesk.

Other priorities:

  • Acquire Customers
  • Increase Customer Life Time Value
See all business priorities See less business priorities

iTouch Vision Customer Support Helpdesk Use-Cases and Business Priorities: Customer Satisfaction Data

iTouch Vision Customer Support Helpdesk works with different mediums / channels such as Offline. Point Of Sale. and Mobile.

iTouch Vision Customer Support Helpdesk's features include Recording. and iTouch Vision Customer Support Helpdesk support capabilities include 24/7 Support, Phone Support, Email Support, etc. also iTouch Vision Customer Support Helpdesk analytics capabilities include Custom Reports, and Analytics.

Reviews

"...iTouchvision have been extremely helpful and supportive throughout the implementation programme and have been a pleasure to work with. . ...." Peer review by Verified Reviewer, Management Consulting

iTouch Vision Customer Support Helpdesk, Agilon One Donor CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for iTouch Vision Customer Support Helpdesk

Top Industries

  • Management Consulting

Popular in

iTouch Vision Customer Support Helpdesk is popular in Management Consulting, and is widely used by

Comprehensive Insights on iTouch Vision Customer Support Helpdesk Use Cases

What benefits does iTouch Vision Customer Support Helpdesk offer for Engagement Management?

How does iTouch Vision Customer Support Helpdesk address your Helpdesk Management Challenges?

How can iTouch Vision Customer Support Helpdesk optimize your Relationship Management Workflow?

How does iTouch Vision Customer Support Helpdesk address your Social Media Analytics Challenges?

15+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well iTouch Vision Customer Support Helpdesk solved their CRM needs. Cuspera uses 184 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

lightning

Peers used iTouch Vision Customer Support Helpdesk for engagement management and helpdesk management

iTouch Vision Customer Support Helpdesk Competitors

iTouch Vision Customer Support Helpdesk Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

4.37/5 ★

Read Reviews (16)
Analytics

4.28/5 ★

Read Reviews (9)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.37/5 ★

Read Reviews (16)
Analytics

4.28/5 ★

Read Reviews (9)

Software Failure Risk Guidance

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for iTouch Vision Customer Support Helpdesk

Top Failure Risks for iTouch Vision Customer Support Helpdesk

iTouch Vision Feeds

AI in customer support for UK councils: Transforming public sector helpdesks

AI in customer support for UK councils Transforming public sector helpdesks In today's digital age, the integration of Artificial Intelligence (AI) into customer support has become a game-changer for public sector entities like UK councils. Among the various AI-powered tools, chatbots and automation are revolutionising the helpdesk ecosystem, enhancing operational efficiency [...]

The post AI in customer support for UK councils: Transforming public sector helpdesks appeared first on iTouchVision.

13/02/2024 - source

From good to great: Elevating service standards in your local authority

From good to great: Elevating service standards in your local authority A roadmap to service delivery excellence Local authorities are at the heart of shaping the quality of life for their communities. As expectations continue to rise, efficient and effective services become paramount. "Elevating Service Standards in Your Local [...]

The post From good to great: Elevating service standards in your local authority appeared first on iTouchVision.

05/10/2023 - source

From legacy systems to custom apps: Modernising your IT infrastructure

From legacy systems to custom apps: Modernising your IT infrastructure Revamp, reinvent, and renew your IT transformation journey In today's rapidly evolving business landscape, staying competitive means adapting to new technologies and trends. One of the most critical aspects of this adaptation is modernising your IT infrastructure. For many [...]

The post From legacy systems to custom apps: Modernising your IT infrastructure appeared first on iTouchVision.

27/09/2023 - source

iTouch Vision Profile

Company Name

iTouch Vision

HQ Location

Unit 7031, 1 Fore St,, London, EC2Y 5EJ, GB

Employees

11-50

Social

Financials

PRIVATE