iVend Loyalty Overview
iVend Retail offers a cutting-edge retail management solution designed to modernize retail operations. It features a sophisticated Point of Sale (POS) software that supports business growth. Unique capabilities include real-time inventory visibility and analytics, which aid in making data-driven decisions. The software integrates seamlessly with existing systems, enhancing customer loyalty management through personalized promotions and rewards. A surprising detail is its ability to operate both online and offline, ensuring uninterrupted service. iVend Retail is ideal for businesses seeking to navigate complex retail challenges with a reliable and efficient solution.
Use Cases
Customers recommend Loyalty Management, Engagement Management, Sales Incentive Management, as the business use cases that they have been most satisfied with while using iVend Loyalty.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using iVend Loyalty.
iVend Loyalty Use-Cases and Business Priorities: Customer Satisfaction Data
iVend Loyalty works with different mediums / channels such as Promotions. Mobile. Offline etc.
iVend Loyalty's features include Rewards, Gamification, Personalization, etc. and iVend Loyalty support capabilities include 24/7 Support, Chat Support, Email Support, etc. also iVend Loyalty analytics capabilities include Custom Reports, and Analytics.
Reviews
"Our system was primitive and could not accommodate our growth; a simple process such as report generation would consume enormous manual effort and had to be reprocessed again and again to derive metrics. iVend Retail has significantly improved these... processes for us" - Arya Iwanputra
iVend Loyalty, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
iVend-Loyalty offers retailers flexible points and reward management, digitally or on card, to run customer loyalty programs. Enhanced customer engagement is achieved through this software.
Popular Business Setting
for iVend Loyalty
Top Industries
- Retail
- Design
- Food & Beverages
Popular in
- Small Business
- Mid Market
iVend Loyalty is popular in Retail, Design, and Food & Beverages and is widely used by Small Business, and Mid Market,
Comprehensive Insights on iVend Loyalty Use Cases
How does iVend Loyalty address your Loyalty Management Challenges?
What Are the key features of iVend Loyalty for Engagement Management?
What makes iVend Loyalty ideal for Sales Incentive Management?
What makes iVend Loyalty ideal for Merchandising?
What solutions does iVend Loyalty provide for Promotion Management?
20+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well iVend Loyalty solved their Customer Loyalty Management needs. Cuspera uses 405 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Our system was primitive and could not accommodate our growth; a simple process such as report generation would consume enormous manual effort and had to be reprocessed again and again to derive metrics. iVend Retail has significantly improved these processes for us Testimonial By Arya Iwanputra |
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With iVend Retail, we have reduced time management for our retail processes in a dramatic way. For instance, the process of stock requisition from stores took 3 to 4 days with our legacy system, whereas with iVend Retail stock transfer requisition starts at the store and is created in our SAP ERP i...nstantly, making it much easier for us to track inventory. Prior to using iVend Retail and iMatrix, creation of items and variations took hours and now is completed in minutes. |
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Our business is growing and with iVend Retail our staff can spend more time on the shop floor to provide improved service to our customers, resulting in higher customer satisfaction and a better overall experience for our customers Testimonial By Marcus Knutsson |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Arya Iwanputra Owner PT Putra Gemilang Prima |
Our system was primitive and could not accommodate our growth; a simple process such as report generation would consume enormous manual effort and had to be reprocessed again and again to derive metrics. iVend Retail has significantly improved these processes for us Testimonial By Arya Iwanputra |
|
Joan Puig Vice-President Unitex Caribe |
With iVend Retail, we have reduced time management for our retail processes in a dramatic way. For instance, the process of stock requisition from stores took 3 to 4 days with our legacy system, whereas with iVend Retail stock transfer requisition starts at the store and is created in our SAP ERP i...nstantly, making it much easier for us to track inventory. Prior to using iVend Retail and iMatrix, creation of items and variations took hours and now is completed in minutes. |
|
Marcus Knutsson IT Manager Oscar Jacobson |
Our business is growing and with iVend Retail our staff can spend more time on the shop floor to provide improved service to our customers, resulting in higher customer satisfaction and a better overall experience for our customers Testimonial By Marcus Knutsson |
Case Studies
CASE STUDY Al Ghoneim
CASE STUDY Evergreen Health Foods
CASE STUDY Reeves Floral Products
CASE STUDY Al Jaber Optical
CASE STUDY Land of Lincoln Goodwill Industries
CASE STUDY Crown Wine and Spirits
Peers used iVend Loyalty for loyalty management and engagement management
iVend Loyalty Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (50) |
| Analytics | Read Reviews (17) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (50) |
| Analytics | Read Reviews (17) |
Software Failure Risk Guidance
?for iVend Loyalty
Overall Risk Meter
Top Failure Risks for iVend Loyalty
Citixsys Tech Solutions Pvt. Ltd. News
POS Security with iVend: Protecting Retail Customer Data, Always
iVend Retail enhances POS security for retailers by safeguarding sensitive customer and transaction data. The platform uses local databases for offline sales continuity and automatically syncs store-level data to a secure central enterprise server. This approach protects against data loss from theft, hardware failure, or outages, ensuring compliance with data privacy regulations and uninterrupted retail operations.
The Power of Loyalty: Enhancing Customer Retention for Small to Medium-Sized Retail Stores with iVend POS
Customer retention is one of the most valuable and important strategies for building a successful mid-size retail business. It places the focus on customer lifetime value (CLTV) – the total that a customer spends with the retailer over a relationship that usually spans years, and even generations. Customer retention for retailers drives maximum value from [...]
The post The Power of Loyalty: Enhancing Customer Retention for Small to Medium-Sized Retail Stores with iVend POS appeared first on iVend Retail.
Risks of an Outdated or an Ordinary POS System
After an unpredictable few years in retail, it’s perhaps no surprise that many retailers have decided to ‘sweat their assets’ and hold on to their POS systems for longer than in the past. Currently, only 21% of retailers are using POS software they’ve adopted within the past two years, and more than 40% of POS [...]
The post Risks of an Outdated or an Ordinary POS System appeared first on iVend Retail.
The Role of Mobile POS Solutions in Modern Retail
In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Mobile POS is one of the fastest growing retail trends – with store associates being armed with devices that run the same cloud-based POS software as the fixed checkouts, enabling [...]
The post The Role of Mobile POS Solutions in Modern Retail appeared first on iVend Retail.
Citixsys Tech Solutions Pvt. Ltd. Profile
Company Name
Citixsys Tech Solutions Pvt. Ltd.
Company Website
https://ivend.com/HQ Location
One Rockefeller Plaza, 11th Floor, New York, NY USA 10020
Employees
251-500
Social
Financials
PRIVATE
