iVend Loyalty Overview

iVend-Loyalty offers retailers flexible points and reward management, digitally or on card, to run customer loyalty programs. Enhanced customer engagement is achieved through this software.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Sales Incentive Management, as the business use cases that they have been most satisfied with while using iVend Loyalty.

Other use cases:

  • Merchandising
  • Promotion Management
  • Customer Feedback Management
  • Trade Show Marketing
  • Social Media Analytics
  • Discount Management
  • Cross Selling
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using iVend Loyalty.

Other priorities:

  • Increase Sales & Revenue
  • Establish Thought Leadership
  • Improve ROI
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve Stakeholder Relations
  • Improve Visibility
See all business priorities See less business priorities

iVend Loyalty Use-Cases and Business Priorities: Customer Satisfaction Data

iVend Loyalty works with different mediums / channels such as Promotions. Mobile. Offline etc.

iVend Loyalty's features include Rewards, Gamification, Personalization, etc. and iVend Loyalty support capabilities include 24/7 Support, Chat Support, Email Support, etc. also iVend Loyalty analytics capabilities include Custom Reports, and Analytics.

Reviews

"With iVend Retail, we have reduced time management for our retail processes in a dramatic way. For instance, the process of stock requisition from stores took 3 to 4 days with our legacy system, whereas with iVend Retail stock transfer requisition s...tarts at the store and is created in our SAP ERP instantly, making it much easier for us to track inventory. Prior to using iVend Retail and iMatrix, creation of items and variations took hours and now is completed in minutes." - Joan Puig

iVend Loyalty, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for iVend Loyalty

Top Industries

  • Retail
  • Design
  • Food & Beverages

Popular in

  • Small Business
  • Mid Market

iVend Loyalty is popular in Retail, Design, and Food & Beverages and is widely used by Small Business, and Mid Market,

Comprehensive Insights on iVend Loyalty Use Cases

How can iVend Loyalty optimize your Loyalty Management Workflow?

What Are the key features of iVend Loyalty for Engagement Management?

How can iVend Loyalty enhance your Sales Incentive Management process?

How does iVend Loyalty address your Merchandising Challenges?

How can iVend Loyalty optimize your Promotion Management Workflow?

20+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well iVend Loyalty solved their Customer Loyalty Management needs. Cuspera uses 405 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
iVend Loyalty testimonial

Joan Puig

Vice-President

Unitex Caribe

With iVend Retail, we have reduced time management for our retail processes in a dramatic way. For instance, the process of stock requisition from stores took 3 to 4 days with our legacy system, whereas with iVend Retail stock transfer requisition starts at the store and is created in our SAP ERP i...nstantly, making it much easier for us to track inventory. Prior to using iVend Retail and iMatrix, creation of items and variations took hours and now is completed in minutes.

Testimonial By Joan Puig
iVend Loyalty testimonial

Yaseen Aljaizani

Co-Founder & CEO

AOC

iVend Retail is set up very well across our entire store network to handle complex sales processes, promotions, offers and inventory and to schedule deliveries on a macro level. The best part is the extensive feature set of the product that suits our line of business (electronics retail), which is ...complex and different from the other retail businesses

Testimonial By Yaseen Aljaizani
iVend Loyalty testimonial

Eremasi Matanatabu

Chief Operating Officer

Fresh Choice Supermarkets

We are happy to have a true omnichannel solution featuring in-built loyalty management, coupons, and gift card functionality. iVend also prepares us to go online with complete integration to in-store systems Testimonial By Eremasi Matanatabu
CUSTOMERS TESTIMONIALS
iVend Loyalty testimonial

Joan Puig

Vice-President

Unitex Caribe

With iVend Retail, we have reduced time management for our retail processes in a dramatic way. For instance, the process of stock requisition from stores took 3 to 4 days with our legacy system, whereas with iVend Retail stock transfer requisition starts at the store and is created in our SAP ERP i...nstantly, making it much easier for us to track inventory. Prior to using iVend Retail and iMatrix, creation of items and variations took hours and now is completed in minutes.

Testimonial By Joan Puig
iVend Loyalty testimonial

Yaseen Aljaizani

Co-Founder & CEO

AOC

iVend Retail is set up very well across our entire store network to handle complex sales processes, promotions, offers and inventory and to schedule deliveries on a macro level. The best part is the extensive feature set of the product that suits our line of business (electronics retail), which is ...complex and different from the other retail businesses

Testimonial By Yaseen Aljaizani
iVend Loyalty testimonial

Eremasi Matanatabu

Chief Operating Officer

Fresh Choice Supermarkets

We are happy to have a true omnichannel solution featuring in-built loyalty management, coupons, and gift card functionality. iVend also prepares us to go online with complete integration to in-store systems Testimonial By Eremasi Matanatabu

Case Studies

COMPANY INDUSTRY CASE STUDIES
iVend Loyalty case study
Pharmaceuticals
Pharmaceuticals
CASE STUDY Ernest Chemist Limited

Achieved A 17% Increase In Sales And A 22% Improvement In Inventory Turnover.

Read More
iVend Loyalty case study
Apparel & Fashion
Apparel & Fashion
CASE STUDY Sportmex

Achieved A 60% Reduction In Stock-Outs And Improved Inventory Accuracy By 80%.

Read More
iVend Loyalty case study
Food & Beverages
Food & Beverages
CASE STUDY SP Bakery

Achieved A 50% Reduction In Operational Costs And A 30% Increase In Sales Using Ivend Retail Solutions.

Read More
lightning

Peers used iVend Loyalty for loyalty management and engagement management

iVend Loyalty Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.77/5 ★

Read Reviews (50)
Analytics

4.63/5 ★

Read Reviews (17)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.77/5 ★

Read Reviews (50)
Analytics

4.63/5 ★

Read Reviews (17)

Software Failure Risk Guidance

?

for iVend Loyalty

Overall Risk Meter

Low Medium High

Top Failure Risks for iVend Loyalty

iVend Retail Feeds

The Power of Loyalty: Enhancing Customer Retention for Small to Medium-Sized Retail Stores with iVend POS

Customer retention is one of the most valuable and important strategies for building a successful mid-size retail business. It places the focus on customer lifetime value (CLTV) – the total that a customer spends with the retailer over a relationship that usually spans years, and even generations. Customer retention for retailers drives maximum value from [...]

The post The Power of Loyalty: Enhancing Customer Retention for Small to Medium-Sized Retail Stores with iVend POS appeared first on iVend Retail.

20/06/2024 - source

Risks of an Outdated or an Ordinary POS System

After an unpredictable few years in retail, it’s perhaps no surprise that many retailers have decided to ‘sweat their assets’ and hold on to their POS systems for longer than in the past. Currently, only 21% of retailers are using POS software they’ve adopted within the past two years, and more than 40% of POS [...]

The post Risks of an Outdated or an Ordinary POS System appeared first on iVend Retail.

20/05/2024 - source

The Role of Mobile POS Solutions in Modern Retail

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Mobile POS is one of the fastest growing retail trends – with store associates being armed with devices that run the same cloud-based POS software as the fixed checkouts, enabling [...]

The post The Role of Mobile POS Solutions in Modern Retail appeared first on iVend Retail.

20/03/2024 - source

iVend Retail Profile

Company Name

iVend Retail

Company Website

https://ivend.com/

HQ Location

One Rockefeller Plaza, 11th Floor, New York, NY USA 10020

Employees

251-500

Social

Financials

PRIVATE