JourneyDXP Smart Rooms Overview

JourneyDXP Smart Rooms transform B2B sales by creating virtual environments that enhance customer engagement. Built natively within Salesforce, these digital sales rooms facilitate seamless interactions between sales teams and clients, offering a 24/7 sales presence. Businesses leverage Smart Rooms to conduct virtual meetings, share personalized content, and track customer interactions in real-time. This platform is particularly beneficial for sales teams seeking to maintain consistent engagement with clients, even outside traditional business hours. A notable feature is its integration with Salesforce, ensuring that all customer data and interactions are streamlined within a single platform.

Use Cases

Customers recommend Engaging And Following Up, Account Management, Content Sharing, as the business use cases that they have been most satisfied with while using JourneyDXP Smart Rooms.

Other use cases:

  • Collaboration
  • Forecasting
  • Touchpoint Management
  • Channel Management
  • Channel Marketing
  • Campaign Management
  • Playbook Creation
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using JourneyDXP Smart Rooms.

Other priorities:

  • Acquire Customers
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JourneyDXP Smart Rooms Use-Cases and Business Priorities: Customer Satisfaction Data

JourneyDXP Smart Rooms works with different mediums / channels such as User Generated Content. and Blogs.

JourneyDXP Smart Rooms's features include Personalization. and JourneyDXP Smart Rooms support capabilities include 24/7 Support, AI Powered, Email Support, etc. also JourneyDXP Smart Rooms analytics capabilities include Analytics, and Custom Reports.

Reviews

"...* Account-Based Marketing * Account-Based Sales * Account Management * Channel Sales & Marketing...." Peer review

JourneyDXP Smart Rooms, belong to a category of solutions that help Sales Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

JourneyDXP Smart Rooms are digital collaboration spaces where sales teams and customers can engage and collaborate. They offer insights and AI-powered recommendations to personalize content and optimize engagement.

Comprehensive Insights on JourneyDXP Smart Rooms Use Cases

What Are the key features of JourneyDXP Smart Rooms for Engaging And Following Up?

How does JourneyDXP Smart Rooms facilitate Account Management?

How efficiently Does JourneyDXP Smart Rooms manage your Content Sharing?

Why is JourneyDXP Smart Rooms the best choice for Collaboration?

Case Studies

Computer Software

CASE STUDY Compuware

Compuware faced a shrinking market as mid-size organizations moved away from mainframe systems. They needed a new way to engage customers and train their sales team. Compuware chose Journey Sales’ Sm...art Rooms to help customers learn about new products and improve employee training. In the first year, they launched 214 Smart Rooms and reached over 1,300 contacts. This led to their best quarter in ten years and millions in new revenue. The sales team also found it easier to connect with customers and build strong relationships.

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Computer Software

CASE STUDY Nintex

Nintex used Smart Rooms to enhance partner on-boarding and engagement, resulting in faster self-education, deal registration, and improved analytics, with a customizable Salesforce-native solution.

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Pharmaceuticals

CASE STUDY TrialScope

TrialScope needed a better way to share product updates and industry information with its customers. Their old portal was not used much and did not meet their needs. They chose Smart Rooms and brande...d it as TrialScope Connect. This new portal let customers easily access important content and updates. After using Smart Rooms, TrialScope saw more product adoption and better customer engagement. The new portal also made the customer experience better and helped TrialScope stand out from competitors.

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Professional Training & Coaching

CASE STUDY Carew International

Carew International needed to adapt to big changes in sales and customer engagement. They wanted to use new digital tools to help their team and their clients. They chose Smart Rooms from JourneyDXP ...for their asynchronous digital sales needs. Since 2020, they have used 288 Smart Rooms with over 5,600 client contacts and 57,000 engagement events. The results have been very positive for their sales, training, and internal teamwork.

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JourneyDXP Smart Rooms Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.97/5 ★

Read Reviews (3)
Analytics

4.58/5 ★

Read Reviews (10)
Custom Reports

4.43/5 ★

Read Reviews (10)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.97/5 ★

Read Reviews (3)
Analytics

4.58/5 ★

Read Reviews (10)
Custom Reports

4.43/5 ★

Read Reviews (10)

Software Failure Risk Guidance

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for JourneyDXP Smart Rooms

Top Failure Risks for JourneyDXP Smart Rooms

Journey. Profile

Company Name

Journey.

Company Website

https://journeydxp.com/

HQ Location

775 E Lancaster Avenue, Suite 220, Villanova, Pennsylvania 19085, US

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SERIES A