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Kaleyra: Use-Cases, Insights and Reviews | 2024 Cuspera

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Omnichannel Cloud communication platform with ... - Kaleyra

App Partner

Kaleyra Overview

Kaleyra offers a trusted omnichannel communication platform and CPaaS solution for businesses. Seamless communication is achieved through programmable APIs designed for business success.

Use Cases

Customers recommend Advertisement, Communication Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Kaleyra.

Other use cases:

Engagement Management
Call Recording
Campaign Monitoring
Scheduling Post To Social Media
Channel Marketing
Knowledge Management
Document Sharing

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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Kaleyra.

Other priorities:

Scale Best Practices
Enter New Markets Internationally Or Locally
Build Brand Awareness
Improve ROI

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Kaleyra Use-Cases and Business Priorities: Customer Satisfaction Data

Kaleyra works with different mediums / channels such as Social Media. Facebook. Website etc.

Kaleyra's features include Recording, and Live Monitoring. and Kaleyra support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Kaleyra analytics capabilities include Custom Reports, and Analytics.

Kaleyra, Invoca Signal AI, CallFire, CallBox, Ringostat - Call Tracking, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Kaleyra Use Cases

What Are the key features of Kaleyra for Advertisement?

What Are the key features of Kaleyra for Communication Management?

Why is Kaleyra the best choice for Helpdesk Management?

How does Kaleyra facilitate Engagement Management?

13+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Kaleyra solved their Collaboration and Productivity needs. Cuspera uses 343 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Zomato Consumer Services	Consumer Services	CASE STUDY Zomato "Achieved A 99.9% Delivery Rate For Their Sms Notifications, Leading To Significant Improvements In Customer Engagement And Satisfaction."; Read More
AirAsia Transportation/Trucking/Railroad	Transportation/Trucking/Railroad	CASE STUDY AirAsia Kaleyra helped AirAsia improve customer experience and punctuality, crucial for 40% of passengers, enhancing brand strength. Read More
Verisure	NA	Case Study Verisure Increased Sales Conversion Rates By 30% And Reduced Lead Response Time To Under 60 Seconds. Read More