Key Survey Overview

Key Survey’s Contact Manager is a centralized repository for managing survey participants. Users can view, manage, and select participants efficiently.

Use Cases

Customers recommend Customer Feedback Management, Workflow Management, Engagement Management, as the business use cases that they have been most satisfied with while using Key Survey.

Other use cases:

  • Proposal & Quote Management
  • Contact List Management
  • Competitive Intelligence
  • Communication Management
  • Offer Management
  • Market Research
  • Collaboration
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Key Survey.

Other priorities:

  • Launch New Products
See all business priorities See less business priorities

Key Survey Use-Cases and Business Priorities: Customer Satisfaction Data

Key Survey works with different mediums / channels such as Promotions. and Chat.

Key Survey's features include Feedback Surveys, Personalization, Dashboard, etc. and Key Survey support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Key Survey analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Users can get multiple survey solutions that include enterprise feedback, employee engagement, market research and voice of customer surveys to meet the varying needs of an organization...." Peer review

Key Survey, Formstack Form Builder, RazorSync, Ushur, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Key Survey

Top Industries

  • Education
  • Oil & Energy
  • Automotive

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Key Survey is popular in Education, Oil & Energy, and Automotive and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Key Survey Use Cases

What solutions does Key Survey provide for Customer Feedback Management?

What Are the key features of Key Survey for Workflow Management?

How can Key Survey enhance your Engagement Management process?

What Are the key features of Key Survey for Proposal & Quote Management?

How can Key Survey optimize your Contact List Management Workflow?

18+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Key Survey solved their Customer Feedback Management needs. Cuspera uses 761 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Case Studies

Consumer Goods

CASE STUDY National Food Broker

GoSpotCheck by FORM helped a national food broker improve retail execution. The broker faced challenges tracking KPIs and managing store audits for hundreds of brands. They used GoSpotCheck’s mobile ...platform for digital task management, photo reporting, and real-time insights. Store audits became faster and more accurate. The broker increased product visibility and improved compliance with brand guidelines. Real-time dashboards helped them spot trends and support their brand partners.

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Retail

CASE STUDY the boohoo group

FORM OpX helped the boohoo group, a global online retailer, cut operating costs by over 60%. Before FORM OpX, boohoo used manual, paper-based audits that caused errors and delays. With FORM OpX, they... switched to a single digital tool for checks, supplier recharges, and reporting. This change made audits faster and more accurate. Boohoo now saves over 60% on labor and operational costs each year.

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Apparel & Fashion

CASE STUDY Levi Strauss & Co.

GoSpotCheck by FORM helped Levi’s improve retail execution. Levi’s struggled with slow, limited internal tools and disorganized photo management. They needed real-time data and easy rollout without a... big IT team. GoSpotCheck by FORM made data collection fast and simple. Teams used Missions to track store displays, gather feedback, and monitor merchandising. The rollout was smooth, and Levi’s praised the strong support and easy use.

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Food & Beverages

CASE STUDY Leading non-alcoholic beverage brand

GoSpotCheck by FORM's Image Recognition software helped a leading non-alcoholic beverage brand improve store audits and contract compliance. The company automated surveys, making them 75% faster. Rea...l-time insights led to a 50% increase in contract compliance. The brand also saw a 1-2% increase in revenue in the independent small-format retail segment. The solution used AI to analyze shelf share, out-of-stocks, and compliance, driving business growth.

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Construction

CASE STUDY Ahtna Inc.

FORM OpX helped Ahtna Inc. automate and improve its safety reporting. Before, Ahtna used paper forms that were slow and often missed key details. With FORM OpX, teams now submit digital reports, even... from remote sites. Leaders use dashboards to track incidents and spot trends. This new system reduced incident claims and improved safety statistics for Ahtna.

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Hospital & Health Care

CASE STUDY Top U.S. senior living provider

FORM OpX helped a top U.S. senior living provider improve compliance and care in over 325 communities. The provider faced challenges with manual audits, high travel costs, and slow data collection us...ing Word and Excel. FORM OpX replaced these manual processes, allowing the team to track state regulations and community standards more efficiently. The new system gave real-time visibility, reduced travel, and made it easier to identify and address risk areas quickly.

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Frequently Asked Questions(FAQ)

for Key Survey

What is Key Survey used for?

Key Survey is a Customer Feedback Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Customer Feedback Management, Workflow Management and Engagement Management .

What are the top features of Key Survey?

Feedback surveys, Personalization and Dashboard are some of the top features of Key Survey.

Who uses Key Survey?

Key Survey is used by Education, Oil & Energy and Automotive among other industries.

What are Key Survey alternatives?

Formstack Form Builder, RazorSync and Ushur are popular alternatives for Key Survey.

Where is Key Survey located?

Key Survey is headquartered at 161 Forbes Rd., Braintree, MA 02184, US.
lightning

Peers used Key Survey for customer feedback management and workflow management

Key Survey Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (14)
Custom Reports

4.23/5 ★

Read Reviews (80)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (14)
Custom Reports

4.23/5 ★

Read Reviews (80)

Software Failure Risk Guidance

?

for Key Survey

Overall Risk Meter

Low Medium High

Top Failure Risks for Key Survey

WorldAPP News

Product

GoSpotCheck by FORM Releases Pic&Plan, New AI-Powered Solution for Automated Planogram Generation - PR Newswire

GoSpotCheck by FORM has launched Pic&Plan, an AI-powered tool for creating planograms automatically.

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WorldAPP Profile

Company Name

WorldAPP

Company Website

https://www.form.com/

HQ Location

161 Forbes Rd., Braintree, MA 02184, US

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

PRIVATE