Kibo Overview

Kibo offers a headless eCommerce platform that creates a seamless purchase experience. Customers can achieve up to a 1,050% combined ROI in the first year.

Use Cases

Customers recommend Engagement Management, Order Management, Merchandising, as the business use cases that they have been most satisfied with while using Kibo.

Other use cases:

  • Helpdesk Management
  • Upselling
  • Sending & Publishing Communications
  • Campaign Management
  • Content Management
  • Workflow Management
  • Proposal & Quote Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Improve ROI are the most popular business priorities that customers and associates have achieved using Kibo.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Improve Digital And Social Presence
  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Improve Brand Engagement
  • Scale Best Practices
  • Improve Internal Communications
See all business priorities See less business priorities

Kibo Use-Cases and Business Priorities: Customer Satisfaction Data

Kibo works with different mediums / channels such as Mobile. Offline. Point Of Sale etc.

Kibo's features include Personalization. and Kibo support capabilities include AI Powered, Email Support, Chat Support, etc. also Kibo analytics capabilities include Analytics, and Custom Reports.

Reviews

"Our system prior to this had been homegrown, great, worked for where we were, but it wasn’t necessarily growing where we wanted to go. So Kibo was the right solution to help unify things to really up our game digitally." - Elizabeth R

Kibo, belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Kibo

Top Industries

  • Information Technology and Services
  • Consumer Goods
  • Retail

Popular in

  • Small Business

Kibo is popular in Information Technology And Services, Consumer Goods, and Retail and is widely used by Small Business,

Comprehensive Insights on Kibo Use Cases

How efficiently Does Kibo manage your Engagement Management?

What solutions does Kibo provide for Order Management?

How efficiently Does Kibo manage your Merchandising?

14+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Kibo solved their E-Commerce Platform needs. Cuspera uses 286 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Kibo testimonial

Elizabeth R

VP of E-Commerce

Boscov’s

Our system prior to this had been homegrown, great, worked for where we were, but it wasn’t necessarily growing where we wanted to go. So Kibo was the right solution to help unify things to really up our game digitally. Testimonial By Elizabeth R
Kibo testimonial

Danny V

Director

Home Hardware

I was looking for a scalable solution that my team can use to quickly deploy applications. What I’m looking for in a technology is something that’s scalable, something that is not monolithic, something where I can find people to come onto the platform and work. Kibo did a great job providing the AP...I layer for the solution for us to move forward.

Testimonial By Danny V
Kibo testimonial

Andy W

CTO

Fortis Life Sciences

Kibo has the ability to define data really well in the back end, which many of the SaaS competitors are not as good at. And so we have some specific use cases where we need to tie pretty complex product data to say, the image gallery, or to other pieces of the user experience. And the ability to cu...stomize that schema to be able to do so was a real advantage for Kibo.

Testimonial By Andy W
CUSTOMERS TESTIMONIALS
Kibo testimonial

Elizabeth R

VP of E-Commerce

Boscov’s

Our system prior to this had been homegrown, great, worked for where we were, but it wasn’t necessarily growing where we wanted to go. So Kibo was the right solution to help unify things to really up our game digitally. Testimonial By Elizabeth R
Kibo testimonial

Danny V

Director

Home Hardware

I was looking for a scalable solution that my team can use to quickly deploy applications. What I’m looking for in a technology is something that’s scalable, something that is not monolithic, something where I can find people to come onto the platform and work. Kibo did a great job providing the AP...I layer for the solution for us to move forward.

Testimonial By Danny V
Kibo testimonial

Andy W

CTO

Fortis Life Sciences

Kibo has the ability to define data really well in the back end, which many of the SaaS competitors are not as good at. And so we have some specific use cases where we need to tie pretty complex product data to say, the image gallery, or to other pieces of the user experience. And the ability to cu...stomize that schema to be able to do so was a real advantage for Kibo.

Testimonial By Andy W
lightning

Peers used Kibo for engagement management and order management

Kibo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.56/5 ★

Read Reviews (8)
Analytics

4.11/5 ★

Read Reviews (4)
Custom Reports

4.02/5 ★

Read Reviews (35)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.56/5 ★

Read Reviews (8)
Analytics

4.11/5 ★

Read Reviews (4)
Custom Reports

4.02/5 ★

Read Reviews (35)

Software Failure Risk Guidance

?

for Kibo

Overall Risk Meter

Low Medium High

Top Failure Risks for Kibo

Kibo Software, Inc News

Smith and Kibo Launch Distributor-Focused Precomposed Commerce Solution - EIN News

Smith and Kibo have introduced a new commerce solution aimed at distributors.

04/12/2024 - source

Kibo Achieves AWS Retail Competency - PR Web

Kibo has achieved the AWS Retail Competency, highlighting its expertise in retail solutions on Amazon Web Services.

02/12/2024 - source

Kibo is Named a Challenger in the 2024 Gartner® Magic Quadrant™ for Digital Commerce Report, and Ranked in the 2024 Critical Capabilities for Digital Commerce Report

Kibo is recognized as a Challenger in the 2024 Gartner Magic Quadrant for Digital Commerce and ranks in the Critical Capabilities report.

13/11/2024 - source

Kibo Software, Inc Feeds

Deliver Better Customer Experiences with Distributed Order Management Capabilities for Shopify

Shopify is a go-to solution for start-ups and small businesses entering the digital commerce market. But as their businesses grow and processes become more complex, many users find their needs extend beyond the platform’s capabilities.…

The post Deliver Better Customer Experiences with Distributed Order Management Capabilities for Shopify appeared first on Kibo Commerce.

17/06/2024 - source

Overcoming Key Challenges in B2B Order Management

With the growth of B2B eCommerce, omnichannel commerce, as well as the rise in self-service purchases, traditional order management systems fall short in addressing the modern demands of B2B operations. To effectively scale and diversify…

The post Overcoming Key Challenges in B2B Order Management appeared first on Kibo Commerce.

12/06/2024 - source

Break Down The Barriers: Common Unified Customer Experience Obstacles

Every interaction customers have with your business throughout the buyer's journey counts. From the moment they discover your service or products, you have an opportunity to create brand champions that drive meaningful success for your…

The post Break Down The Barriers: Common Unified Customer Experience Obstacles appeared first on Kibo Commerce.

10/06/2024 - source

Kibo Software, Inc Profile

Company Name

Kibo Software, Inc

Company Website

https://kibocommerce.com/

Year Founded

1995

HQ Location

717 NORTH HARWOOD ST. STE. 1900 DALLAS, TX 75201

Employees

251-500

Social

Financials

M&A