Knowlarity Overview
Knowlarity offers a multi-channel communication platform for customer engagement across various industries. Solutions include cloud contact centers, virtual numbers, IVRs, automated messaging, video conferencing, and AI-based tools.
Use Cases
Customers recommend Tracking & Monitoring Communications, Collaboration, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Knowlarity.
Knowlarity Use-Cases and Business Priorities: Customer Satisfaction Data
Knowlarity works with different mediums / channels such as Phone Calls.
Reviews
"We are using Knowlarity’s IBD and DID solutions. We have implemented the DIDs across our properties to never miss any call. Knowlarity's solutions have enabled us to deliver customer satisfaction." - Aishani Majumdar
Knowlarity, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Knowlarity
Top Industries
- Internet
- Insurance
- Automotive
Popular in
- Mid Market
Knowlarity is popular in Internet, Insurance, and Automotive and is widely used by Mid Market,
Comprehensive Insights on Knowlarity Use Cases
What Are the key features of Knowlarity for Collaboration?
What makes Knowlarity ideal for Measuring Customer Satisfaction?
4+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Knowlarity solved their Contact Center Software needs. Cuspera uses 102 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We are using Knowlarity’s IBD and DID solutions. We have implemented the DIDs across our properties to never miss any call. Knowlarity's solutions have enabled us to deliver customer satisfaction. Testimonial By Aishani Majumdar |
|
Knowlarity has proven to be a great support in the times of Covid-19. Their click-to-Call solution enabled us to conduct business seamlessly by working from home, which kept the business on track. We highly recommend Knowlarity’s team. Testimonial By Deepak Tripathi |
|
Knowlarity’s recent solution has been a gain for our company. The integration process was seamless and we were able to turnaround on the project quite quickly. The solution offered allowed us to solve the connectivity issue. Testimonial By Reman Singh |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Aishani Majumdar Content Head OYO |
We are using Knowlarity’s IBD and DID solutions. We have implemented the DIDs across our properties to never miss any call. Knowlarity's solutions have enabled us to deliver customer satisfaction. Testimonial By Aishani Majumdar |
|
Deepak Tripathi VP Engineering Carwale |
Knowlarity has proven to be a great support in the times of Covid-19. Their click-to-Call solution enabled us to conduct business seamlessly by working from home, which kept the business on track. We highly recommend Knowlarity’s team. Testimonial By Deepak Tripathi |
|
Reman Singh Senior Product Manager Policybazaar.com |
Knowlarity’s recent solution has been a gain for our company. The integration process was seamless and we were able to turnaround on the project quite quickly. The solution offered allowed us to solve the connectivity issue. Testimonial By Reman Singh |
Video
Knowlarity: Frictionless CX- A seamless experience for modern-age traveller
Knowlarity Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (1) |
| Custom Reports | Read Reviews (3) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (1) |
| Custom Reports | Read Reviews (3) |
Software Failure Risk Guidance
?for Knowlarity
Top Failure Risks for Knowlarity
Knowlarity Communications Pvt Ltd Profile
Company Name
Knowlarity Communications Pvt Ltd
Company Website
//knowlarity.comHQ Location
Singapore
Employees
251-500
Social
Financials
PRIVATE
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