Knowlarity Overview

Knowlarity offers a multi-channel communication platform for customer engagement across various industries. Solutions include cloud contact centers, virtual numbers, IVRs, automated messaging, video conferencing, and AI-based tools.

Use Cases

Customers recommend Tracking & Monitoring Communications, Collaboration, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Knowlarity.

Other use cases:

  • Lead Nurturing
  • Engaging And Following Up
  • Competitive Intelligence
  • Products & Pricelist Management
See all use cases See less use cases

Knowlarity Use-Cases and Business Priorities: Customer Satisfaction Data

Knowlarity works with different mediums / channels such as Phone Calls.

Reviews

"It's almost been a decade that we have been associated with Knowlarity. The team is energetic and is available in all demanding situations. Hope to continue this relationship. Cheers! Abhishek Goyal Senior Product Manager, Indiamart" - Abhishek Goyal

Knowlarity, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Knowlarity

Top Industries

  • Internet
  • Insurance
  • Automotive

Popular in

  • Mid Market

Knowlarity is popular in Internet, Insurance, and Automotive and is widely used by Mid Market,

Comprehensive Insights on Knowlarity Use Cases

What solutions does Knowlarity provide for Collaboration?

What solutions does Knowlarity provide for Measuring Customer Satisfaction?

4+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Knowlarity solved their Contact Center Software needs. Cuspera uses 102 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Knowlarity testimonial

Abhishek Goyal

Senior Product Manager

Indiamart

It's almost been a decade that we have been associated with Knowlarity. The team is energetic and is available in all demanding situations. Hope to continue this relationship. Cheers! Abhishek Goyal Senior Product Manager, Indiamart Testimonial By Abhishek Goyal
Knowlarity testimonial

Rajesh Jayaraman

Area Manager South

Marks & Spencer

We developed a great Partnership with Knowlarity and their Dedication towards Providing Solutions to Inbound Calls were Commendable. The support is available 24*7. Team is just a call away and would address Issues Immediately. Testimonial By Rajesh Jayaraman
Knowlarity testimonial

Mr. Abhishek Sikka

DGM - Business Software

Ather

Knowlarity has been our telephony partner for over 2 years now and helped us scale pan-India quickly. Their quick issue resolution has been of tremendous help to keep our systems up and running smoothly. Testimonial By Mr. Abhishek Sikka
CUSTOMERS TESTIMONIALS
Knowlarity testimonial

Abhishek Goyal

Senior Product Manager

Indiamart

It's almost been a decade that we have been associated with Knowlarity. The team is energetic and is available in all demanding situations. Hope to continue this relationship. Cheers! Abhishek Goyal Senior Product Manager, Indiamart Testimonial By Abhishek Goyal
Knowlarity testimonial

Rajesh Jayaraman

Area Manager South

Marks & Spencer

We developed a great Partnership with Knowlarity and their Dedication towards Providing Solutions to Inbound Calls were Commendable. The support is available 24*7. Team is just a call away and would address Issues Immediately. Testimonial By Rajesh Jayaraman
Knowlarity testimonial

Mr. Abhishek Sikka

DGM - Business Software

Ather

Knowlarity has been our telephony partner for over 2 years now and helped us scale pan-India quickly. Their quick issue resolution has been of tremendous help to keep our systems up and running smoothly. Testimonial By Mr. Abhishek Sikka

Video

Knowlarity: Frictionless CX- A seamless experience for modern-age traveller

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Knowlarity Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.27/5 ★

Read Reviews (2)
Analytics

2.99/5 ★

Read Reviews (1)
Custom Reports

2.67/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.27/5 ★

Read Reviews (2)
Analytics

2.99/5 ★

Read Reviews (1)
Custom Reports

2.67/5 ★

Read Reviews (3)

Software Failure Risk Guidance

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for Knowlarity

Top Failure Risks for Knowlarity

Knowlarity Communications Pvt Ltd Profile

Company Name

Knowlarity Communications Pvt Ltd

Company Website

//knowlarity.com

HQ Location

Singapore

Employees

251-500

Social

Financials

PRIVATE