Kommunicate Overview
Kommunicate enhances customer service with generative AI chatbots and live chat. A superior experience is delivered effortlessly.
Use Cases
Customers recommend Conversion Management, Helpdesk Management, Knowledge Management, as the business use cases that they have been most satisfied with while using Kommunicate.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Kommunicate.
Kommunicate Use-Cases and Business Priorities: Customer Satisfaction Data
Kommunicate works with different mediums / channels such as Chat. Website. Social Media etc.
Kommunicate's features include Bot, Dashboard, Personalization, etc. and Kommunicate support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Kommunicate analytics capabilities include Custom Reports, and Analytics.
Reviews
"By shifting customer requests to Kommunicate chat, we automated many of the repetitive tasks that our customer service team performs daily. We have been able to automatically contain 60% of incoming customer service requests for Epic Sports." - Tom Bulis
Kommunicate, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Kommunicate
Top Industries
- Marketing and Advertising
- Legal Services
- Manufacturing
Popular in
- Mid Market
- Small Business
- Enterprise
Kommunicate is popular in Marketing And Advertising, Legal Services, and Manufacturing and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Kommunicate Use Cases
How efficiently Does Kommunicate manage your Conversion Management?
What makes Kommunicate ideal for Helpdesk Management?
How can Kommunicate enhance your Knowledge Management process?
How does Kommunicate address your Digital Marketing Challenges?
How efficiently Does Kommunicate manage your Generation Of New Leads?
20+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Kommunicate solved their Live Chat needs. Cuspera uses 480 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
By shifting customer requests to Kommunicate chat, we automated many of the repetitive tasks that our customer service team performs daily. We have been able to automatically contain 60% of incoming customer service requests for Epic Sports. Testimonial By Tom Bulis |
|
Kommunicate is already on its way to becoming one of the best communication product in the market. What makes Kommunicate great is the team behind it. I have never got such support from any product team. I am really happy that we chose Kommunicate. Testimonial By Ricky Mohan |
|
We were able to see a 20% dip in customer service request escalations in a few months using Kommunicate. Our waiting queues are dissolving much faster, and users are coming back to the chatbot, making it a preferred channel for escalating any question. Testimonial By Jitesh Karamchandani |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Tom Bulis E-Commerce Marketing Manager EpicSports |
By shifting customer requests to Kommunicate chat, we automated many of the repetitive tasks that our customer service team performs daily. We have been able to automatically contain 60% of incoming customer service requests for Epic Sports. Testimonial By Tom Bulis |
|
Ricky Mohan Umbrella App |
Kommunicate is already on its way to becoming one of the best communication product in the market. What makes Kommunicate great is the team behind it. I have never got such support from any product team. I am really happy that we chose Kommunicate. Testimonial By Ricky Mohan |
|
Jitesh Karamchandani Product Manager VakilSearch |
We were able to see a 20% dip in customer service request escalations in a few months using Kommunicate. Our waiting queues are dissolving much faster, and users are coming back to the chatbot, making it a preferred channel for escalating any question. Testimonial By Jitesh Karamchandani |
Case Studies
CASE STUDY TelOne
CASE STUDY Easybots
CASE STUDY uParcel
CASE STUDY Messe Duesseldorf GMBH
CASE STUDY Conte.IT
CASE STUDY TaxBuddy
Video
What do our customers say about Kommunicate?
Peers used Kommunicate for conversion management and helpdesk management
Kommunicate Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (11) |
| Custom Reports | Read Reviews (32) |
| Analytics | Read Reviews (9) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (11) |
| Custom Reports | Read Reviews (32) |
| Analytics | Read Reviews (9) |
Kommunicate Integrations
Kommunicate integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Kommunicate
Overall Risk Meter
Top Failure Risks for Kommunicate
Kommunicate Intentive Technologies Profile
Company Name
Kommunicate Intentive Technologies
Company Website
https://www.kommunicate.io/HQ Location
Palo Alto, CA
Employees
11-50
Social
Financials
PRIVATE
