Kommunicate Overview

Kommunicate enhances customer service with generative AI chatbots and live chat. A superior experience is delivered effortlessly.

Use Cases

Customers recommend Conversion Management, Helpdesk Management, Knowledge Management, as the business use cases that they have been most satisfied with while using Kommunicate.

Other use cases:

  • Digital Marketing
  • Generation Of New Leads
  • Customer Case Management
  • Product Marketing
  • Workflow Management
  • Sending & Publishing Communications
  • Engaging And Following Up
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Kommunicate.

Other priorities:

  • Improve Efficiency
  • Scale Best Practices
  • Grow Market Share
  • Improve ROI
See all business priorities See less business priorities

Kommunicate Use-Cases and Business Priorities: Customer Satisfaction Data

Kommunicate works with different mediums / channels such as Chat. Website. Social Media etc.

Kommunicate's features include Bot, Dashboard, Personalization, etc. and Kommunicate support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Kommunicate analytics capabilities include Custom Reports, and Analytics.

Reviews

"We were able to see a 20% dip in customer service request escalations in a few months using Kommunicate. Our waiting queues are dissolving much faster, and users are coming back to the chatbot, making it a preferred channel for escalating any questi...on." - Jitesh Karamchandani

Kommunicate, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Kommunicate

Top Industries

  • Marketing and Advertising
  • Legal Services
  • Manufacturing

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Kommunicate is popular in Marketing And Advertising, Legal Services, and Manufacturing and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Kommunicate Use Cases

Why is Kommunicate the best choice for Conversion Management?

Why is Kommunicate the best choice for Helpdesk Management?

How does Kommunicate address your Knowledge Management Challenges?

How does Kommunicate address your Digital Marketing Challenges?

How efficiently Does Kommunicate manage your Generation Of New Leads?

20+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Kommunicate solved their Live Chat needs. Cuspera uses 480 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Kommunicate testimonial

Jitesh Karamchandani

Product Manager

VakilSearch

We were able to see a 20% dip in customer service request escalations in a few months using Kommunicate. Our waiting queues are dissolving much faster, and users are coming back to the chatbot, making it a preferred channel for escalating any question. Testimonial By Jitesh Karamchandani
Kommunicate testimonial

Jamenson Alvarez

Digital Marketing

Latam

After using Kommunicate, we saw an increase of 980% in customer conversations. The chatbot-based automation does a lot for us - trigger a conversation, resolve customer queries, and even generate business opportunities that we can redirect to our sales executives. Testimonial By Jamenson Alvarez
Kommunicate testimonial

Ricky Mohan

Umbrella App

Kommunicate is already on its way to becoming one of the best communication product in the market. What makes Kommunicate great is the team behind it. I have never got such support from any product team. I am really happy that we chose Kommunicate. Testimonial By Ricky Mohan
CUSTOMERS TESTIMONIALS
Kommunicate testimonial

Jitesh Karamchandani

Product Manager

VakilSearch

We were able to see a 20% dip in customer service request escalations in a few months using Kommunicate. Our waiting queues are dissolving much faster, and users are coming back to the chatbot, making it a preferred channel for escalating any question. Testimonial By Jitesh Karamchandani
Kommunicate testimonial

Jamenson Alvarez

Digital Marketing

Latam

After using Kommunicate, we saw an increase of 980% in customer conversations. The chatbot-based automation does a lot for us - trigger a conversation, resolve customer queries, and even generate business opportunities that we can redirect to our sales executives. Testimonial By Jamenson Alvarez
Kommunicate testimonial

Ricky Mohan

Umbrella App

Kommunicate is already on its way to becoming one of the best communication product in the market. What makes Kommunicate great is the team behind it. I have never got such support from any product team. I am really happy that we chose Kommunicate. Testimonial By Ricky Mohan

Case Studies

COMPANY INDUSTRY CASE STUDIES
Kommunicate case study
Legal Services
Legal Services
Case Study Vakilsearch

How Vakilsearch is Using Human + Chatbot Hybrid Model to Support Their Customers and Partners

Read More
Kommunicate case study
NA
Case Study BlueStacks

Achieved A 60% Reduction In Support Queries, Leading To Improved Customer Satisfaction And Operational Efficiency.

Read More
Kommunicate case study
Manufacturing
Manufacturing
Case Study Epic Sports

How Kommunicate helps in automatically resolving 60% of customer request at Epic Sports

Read More

Video

What do our customers say about Kommunicate?

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lightning

Peers used Kommunicate for conversion management and helpdesk management

Kommunicate Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.14/5 ★

Read Reviews (11)
Custom Reports

4.19/5 ★

Read Reviews (32)
Analytics

3.99/5 ★

Read Reviews (9)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.14/5 ★

Read Reviews (11)
Custom Reports

4.19/5 ★

Read Reviews (32)
Analytics

3.99/5 ★

Read Reviews (9)

Software Failure Risk Guidance

?

for Kommunicate

Overall Risk Meter

Low Medium High

Top Failure Risks for Kommunicate

Kommunicate Intentive Technologies Profile

Company Name

Kommunicate Intentive Technologies

Company Website

https://www.kommunicate.io/

HQ Location

Palo Alto, CA

Employees

11-50

Social

Financials

PRIVATE