KOOKOO Cloud Call Center Solution Overview
Kookoo-cloud-call-center-solution by Ozonetel offers software for enterprise and SMB businesses. Contact center solutions are provided based on specific needs.
Use Cases
Customers recommend Helpdesk Management, Call Recording, Tracking & Monitoring Communications, as the business use cases that they have been most satisfied with while using KOOKOO Cloud Call Center Solution.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using KOOKOO Cloud Call Center Solution.
KOOKOO Cloud Call Center Solution Use-Cases and Business Priorities: Customer Satisfaction Data
KOOKOO Cloud Call Center Solution works with different mediums / channels such as Phone Calls. Offline. and On Premises.
KOOKOO Cloud Call Center Solution's features include Recording, Dashboard, and Live Monitoring. and KOOKOO Cloud Call Center Solution support capabilities include Phone Support, 24/7 Support, Chat Support, etc. also KOOKOO Cloud Call Center Solution analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Detailed reporting Great product that offers extremely comprehensive and flexible functionality, easy to use, very user-friendly!. Great tool for Multi Location Call Center Services Management...." Peer review by N M R K R, Vice President - Customer Service and Govt. Sales
KOOKOO Cloud Call Center Solution, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for KOOKOO Cloud Call Center Solution
Top Industries
- Financial Services
- Non-Profit Organization Management
- Internet
Popular in
- Mid Market
- Enterprise
- Small Business
KOOKOO Cloud Call Center Solution is popular in Financial Services, Non-Profit Organization Management, and Internet and is widely used by Mid Market, Enterprise, and Small Business.
Comprehensive Insights on KOOKOO Cloud Call Center Solution Use Cases
How efficiently Does KOOKOO Cloud Call Center Solution manage your Helpdesk Management?
How can KOOKOO Cloud Call Center Solution optimize your Call Recording Workflow?
How efficiently Does KOOKOO Cloud Call Center Solution manage your Tracking & Monitoring Communications?
How can KOOKOO Cloud Call Center Solution enhance your Engaging And Following Up process?
10+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well KOOKOO Cloud Call Center Solution solved their Contact Center Software needs. Cuspera uses 331 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Peers used KOOKOO Cloud Call Center Solution for helpdesk management and call recording
KOOKOO Cloud Call Center Solution Features
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- Medium
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (46) |
| Analytics | Read Reviews (9) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (46) |
| Analytics | Read Reviews (9) |
Software Failure Risk Guidance
?for KOOKOO Cloud Call Center Solution
Overall Risk Meter
Top Failure Risks for KOOKOO Cloud Call Center Solution
Ozonetel News
Ozonetel launches 'CXi Switch' for instant customer engagement - The Economic Times
Ozonetel has introduced 'CXi Switch' to enhance customer engagement quickly.
Magnaquest to Empower Ozonetel's Cloud Communication Solution, Transforming its Call Centre Operations with Sure - PR Web
Magnaquest is enhancing Ozonetel's cloud communication solutions to improve call center operations.
Ozonetel Feeds
How AI is Reshaping Customer Experience in 2024
Ozonetel's AI-driven solutions are transforming customer experiences, offering advanced call center capabilities and integrations with platforms like Zoho and Salesforce.
Ozonetel acquires CloudConnect Communications - YourStory
Ozonetel has acquired CloudConnect Communications, expanding its capabilities in cloud communication solutions.
Ozonetel Acquires CloudConnect Communications - Business Standard
Ozonetel acquired CloudConnect Communications, expanding its capabilities in cloud communication services.
Ozonetel Profile
Company Name
Ozonetel
Company Website
https://ozonetel.com/HQ Location
6-3-1090/B, 1st Floor, Mayank Towers, Raj Bhavan Road, Somajiguda, Hyderabad, Telanga 500082, IN
Employees
51-100
Social
Financials
SEED
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