kPoint Overview

KPOINT transforms video engagement with unique features that address modern business needs. The platform enhances learning and collaboration by offering interactive video experiences. Its tools facilitate seamless content management and distribution, which is crucial for enterprises aiming to leverage video as a communication medium. KPOINT's technology supports various industry verticals by integrating adaptive streaming and analytics, enabling businesses to gain insights into viewer engagement. The platform's focus on user experience ensures that organizations can deliver impactful video content efficiently.

Use Cases

Customers recommend Engaging And Following Up, Content Management, Collaboration, as the business use cases that they have been most satisfied with while using kPoint.

Other use cases:

  • Communication Management
  • Knowledge Management
  • Lead Engagement
  • Training & Onboarding
  • Contract Management
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Business Priorities

Scale Best Practices and Establish Thought Leadership are the most popular business priorities that customers and associates have achieved using kPoint.

Other priorities:

  • Improve Internal Communications
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kPoint Use-Cases and Business Priorities: Customer Satisfaction Data

kPoint works with different mediums / channels such as Video. and Website.

Reviews

"...kPoint is a cloud based platform for creating a mashup of videos, slide decks, screen sharing and other media with minimal effort...." Peer review from kPoint Technologies

kPoint, belong to a category of solutions that help Video Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Kpoint's features include robust data visualization. Users are provided with comprehensive insights through interactive dashboards.

Comprehensive Insights on kPoint Use Cases

How efficiently Does kPoint manage your Engaging And Following Up?

What solutions does kPoint provide for Content Management?

What solutions does kPoint provide for Communication Management?

How can kPoint enhance your Knowledge Management process?

5+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well kPoint solved their Video Platform needs. Cuspera uses 112 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Video Platform needs.

Case Studies

Internet

CASE STUDY Flipkart

KPOINT implemented video-integrated customer support automation for Flipkart. The goal was to cut down contact center calls about returns, order tracking, refunds, and tech support. The solution used... interactive videos across web, app, chatbot, email, and phone. Flipkart saw a 40% drop in repetitive calls and a 20% reduction in product returns. 30% of users chose to watch support videos in their own language.

Insurance

CASE STUDY India's leading General Insurance company

KPOINT helped India's leading General Insurance company build a video knowledge base. The company faced high support costs and long wait times due to repetitive customer issues. KPOINT turned standar...d information into interactive videos. This led to 795,000 video views, over 12,000 WhatsApp interactions, and 14,000 CTA button clicks. The company saw 30% savings in support costs by closing tickets faster.

Information Technology and Services

CASE STUDY multinational mapping technology company

KPOINT helped a multinational mapping technology company improve virtual learning for its global workforce. The company faced skill gaps, budget limits, and trouble sharing knowledge. KPOINT's soluti...on included in-video search, analytics, podcasting, and interactive features. They launched internal campaigns and workshops. The company created 303 videos, saved 7849 work hours, and delivered about 100,000 hours of self-learning. Training time for employee groups dropped by 30%.

Insurance

CASE STUDY India’s leading General Insurance company

KPOINT helped a top general insurance company in India improve new hire onboarding. The company needed to teach new employees about guidelines, culture, and policies. KPOINT provided do-it-yourself u...ser setup and interactive videos with Q&A and tracking. The solution included guided interactivity for easy access to documents. The company cut its hiring cycle by 70%, saving 93 days for content creators. Accessibility for new hires increased by 50%.

Financial Services

CASE STUDY India's leading NBFC

KPOINT helped India's leading NBFC boost conversions by 30%. The company faced low customer engagement and poor click-through rates. KPOINT's programmable branded player added personalization and int...eractivity. Video analytics were mapped with website analytics for better insights. The solution cut the sales cycle by 40%. Over 1 million minutes of interactive content streamed to buyers.

Computer & Network Security

CASE STUDY an IT security company

KPOINT's deep video search platform helped an IT security company. Buyers struggled to find the right content in a large video library. The solution used a low-code SDK for seamless video search on t...he website. Users could quickly find what they needed. As a result, average session duration increased by 5-7 minutes for users using deep search.

lightning

Peers used kPoint for engaging and following up and content management

kPoint Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.02/5

Read Reviews (1)
Custom Reports

4.18/5

Read Reviews (9)
Analytics

3.97/5

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.02/5

Read Reviews (1)
Custom Reports

4.18/5

Read Reviews (9)
Analytics

3.97/5

Read Reviews (6)

Software Failure Risk Guidance

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for kPoint

Top Failure Risks for kPoint

kPoint Technologies, Inc. News

Partnership

Check Point Software Technologies and Illumio Accelerate Zero Trust Adoption with Proactive Threat Prevention and Unified Intelligence

Check Point Software Technologies and Illumio are working together to promote Zero Trust security through proactive threat prevention and unified intelligence.

Financial

Check Point Software Reports 2025 First Quarter Financial

Check Point Software Technologies reported its financial results for Q1 2025, with total revenues of $638 million, a 7% increase year over year. Products and licenses revenues grew by 14%, and security subscriptions revenues increased by 10%.

kPoint Technologies, Inc. Profile

Company Name

kPoint Technologies, Inc.

Company Website

//kpoint.com

HQ Location

CHICAGO

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