KSL Connect Overview

KSL Connect offers comprehensive call centre solutions, including hosting and telephone number setup. Services are personalized and include expert advice.

Use Cases

Customers recommend Sales Call Management, Lead Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using KSL Connect.

Other use cases:

  • Products & Pricelist Management
  • Lead Qualification
  • Social Media Analytics
  • Telemarketing
  • Campaign Management
  • Generation Of New Leads
  • Measuring Customer Satisfaction
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using KSL Connect.

Other priorities:

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KSL Connect Use-Cases and Business Priorities: Customer Satisfaction Data

KSL Connect works with different mediums / channels such as Phone Calls.

KSL Connect's features include Recording. and KSL Connect support capabilities include 24/7 Support, Phone Support, Email Support, etc. also KSL Connect analytics capabilities include Custom Reports, and Analytics.

Reviews

"...The solution maximizes talk time and enhances productivity through lead management, call back handling, skill based routing and response recording...." Peer review

KSL Connect, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for KSL Connect

Top Industries

  • Management Consulting
  • Retail
  • Information Technology and Services

Popular in

  • Enterprise
  • Small Business
  • Mid Market

KSL Connect is popular in Management Consulting, Retail, and Information Technology And Services and is widely used by Enterprise, Small Business, and Mid Market.

Comprehensive Insights on KSL Connect Use Cases

Why is KSL Connect the best choice for Sales Call Management?

What Are the key features of KSL Connect for Lead Management?

How does KSL Connect address your Helpdesk Management Challenges?

8+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well KSL Connect solved their Contact Center Software needs. Cuspera uses 162 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

lightning

Peers used KSL Connect for sales call management and lead management

KSL Connect Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.69/5 ★

Read Reviews (9)
Analytics

4.57/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.69/5 ★

Read Reviews (9)
Analytics

4.57/5 ★

Read Reviews (7)

Software Failure Risk Guidance

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for KSL Connect

Top Failure Risks for KSL Connect

Kensington Steele Limited Profile

Company Name

Kensington Steele Limited

Company Website

https://kslconnect.co.uk/

HQ Location

Employees

NA