Leaptree Optimize Overview

Leaptree Optimize enhances customer engagement quality and boosts QA productivity by 50%. It integrates seamlessly with Salesforce, requiring just a few clicks to set up.

Use Cases

Customers recommend Engagement Management, Tracking & Monitoring Communications, Coaching, as the business use cases that they have been most satisfied with while using Leaptree Optimize.

Other use cases:

  • Sales Call Management
  • Performance Management
  • Helpdesk Management
  • Lead Qualification
See all use cases See less use cases

Business Priorities

Improve Efficiency and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Leaptree Optimize.

Other priorities:

See all business priorities See less business priorities

Leaptree Optimize Use-Cases and Business Priorities: Customer Satisfaction Data

Leaptree Optimize works with different mediums / channels such as Phone Calls, Games, Chat, etc.

Reviews

"...Built on the Salesforce platform, it allows supervisors to automate the creation of metrics and scorecards for any given activity: from call handling to updating records and scheduling follow-ups...." Peer review

Leaptree Optimize, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Leaptree Optimize Use Cases

What solutions does Leaptree Optimize provide for Engagement Management?

Leaptree Optimize Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.31/5 ★

Read Reviews (5)
Analytics

3.80/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.31/5 ★

Read Reviews (5)
Analytics

3.80/5 ★

Read Reviews (3)

Software Failure Risk Guidance

?

for Leaptree Optimize

Top Failure Risks for Leaptree Optimize

Leaptree Profile

Company Name

Leaptree

Company Website

https://leaptree.com/

HQ Location

77 Amiens Street, Dublin, 1, IE