Leaptree Optimize Overview
Leaptree Optimize enhances customer engagement quality and boosts QA productivity by 50%. It integrates seamlessly with Salesforce, requiring just a few clicks to set up.
Use Cases
Customers recommend Engagement Management, Tracking & Monitoring Communications, Coaching, as the business use cases that they have been most satisfied with while using Leaptree Optimize.
Business Priorities
Improve Efficiency and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Leaptree Optimize.
Leaptree Optimize Use-Cases and Business Priorities: Customer Satisfaction Data
Leaptree Optimize works with different mediums / channels such as Phone Calls. Games. Chat etc.
Reviews
"...Targeted - Supervisors can select exactly the activities they want to focus on (e.g. all complaint- handling calls, all prospect qualification calls), score reps and agents consistently and fairly, provide feedback, and identify areas for coaching...." Peer review
Leaptree Optimize, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Comprehensive Insights on Leaptree Optimize Use Cases
What solutions does Leaptree Optimize provide for Engagement Management?
Leaptree Optimize Features
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FEATURE | RATINGS AND REVIEWS |
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Custom Reports | Read Reviews (5) |
Analytics | Read Reviews (3) |
CAPABILITIES | RATINGS AND REVIEWS |
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Custom Reports | Read Reviews (5) |
Analytics | Read Reviews (3) |
Software Failure Risk Guidance
?for Leaptree Optimize
Top Failure Risks for Leaptree Optimize
Leaptree Ltd Profile
Company Name
Leaptree Ltd
Company Website
https://leaptree.com/HQ Location
77 Amiens Street, Dublin, 1, IE