lemtalk Overview
Lemtalk integrates customer support and live chat into Slack. Tickets from email, Facebook, SMS, or Live Chat are managed directly within Slack.
Use Cases
Customers recommend Knowledge Management, Collaboration, Helpdesk Management, as the business use cases that they have been most satisfied with while using lemtalk.
Business Priorities
Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using lemtalk.
lemtalk Use-Cases and Business Priorities: Customer Satisfaction Data
lemtalk works with different mediums / channels such as Chat. E-Mail. Phone Calls etc.
lemtalk's features include Ticketing, and Widgets. and lemtalk support capabilities include Chat Support, 24/7 Support, Email Support, etc. also lemtalk analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Web site integrated chat that integrates with our current Slack workflow and does not generate overhead, with good UX (detection of who is online for support, many small nifty features)...." Peer review by Ori P., Internet
lemtalk, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for lemtalk
Top Industries
- Internet
- Education
- Computer Software
Popular in
- Small Business
- Mid Market
- Large Enterprise
lemtalk is popular in Internet, Education, and Computer Software and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on lemtalk Use Cases
How does lemtalk address your Knowledge Management Challenges?
How can lemtalk enhance your Helpdesk Management process?
7+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well lemtalk solved their Help Desk needs. Cuspera uses 293 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Peers used lemtalk for knowledge management and collaboration
lemtalk Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (7) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (7) |
Software Failure Risk Guidance
?for lemtalk
Overall Risk Meter
Top Failure Risks for lemtalk
lemtalk Profile
HQ Location
United States - France
Employees
1-10
Social
Financials
SEED
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