Lightico in-call eSignature Overview

Lightico revolutionizes customer interactions through its AI-powered Intelligent Document Processing platform. This solution facilitates secure and compliant processes by integrating eSignatures, document collection, and ID verification. Businesses can transform complex customer touchpoints into seamless digital experiences, enhancing speed and accuracy without overhauling existing systems. The platform is particularly beneficial for enterprises seeking to eliminate manual processes and improve customer satisfaction. By adopting Lightico, companies can avoid the pitfalls of legacy systems and compete effectively in a digitized landscape.

Use Cases

Customers recommend Digital Signature, Contract Management, Market Survey, as the business use cases that they have been most satisfied with while using Lightico in-call eSignature.

Other use cases:

  • Collaboration
  • Rating And Review Management
  • Engagement Management
  • Helpdesk Management
  • Workflow Management
  • Sending & Publishing Communications
  • Customer Feedback Management
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Business Priorities

Increase Sales & Revenue and Improve ROI are the most popular business priorities that customers and associates have achieved using Lightico in-call eSignature.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
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Lightico in-call eSignature Use-Cases and Business Priorities: Customer Satisfaction Data

Lightico in-call eSignature works with different mediums / channels such as Phone Calls. Text SMS. and Mobile.

Lightico in-call eSignature's features include Personalization, and Recording. and Lightico in-call eSignature support capabilities include Phone Support, Email Support, 24/7 Support, etc. also Lightico in-call eSignature analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Businesses benefit from in-call eSigning, smartforms, sharing & payment so they can speed service and sales...." Peer review from Lightico

Lightico in-call eSignature, belong to a category of solutions that help Digital Signature. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Lightico enables quick, secure, and remote collection of eSignatures from customers. Their instant eSignature solution streamlines enterprise processes efficiently.

Popular Business Setting

for Lightico in-call eSignature

Top Industries

  • Oil & Energy
  • Food & Beverages
  • Insurance

Popular in

  • Small Business
  • Mid Market

Lightico in-call eSignature is popular in Oil & Energy, Food & Beverages, and Insurance and is widely used by Small Business, and Mid Market,

Lightico in-call eSignature Customer wins, Customer success stories, Case studies

How does Lightico in-call eSignature address your Digital Signature Challenges?

How can Lightico in-call eSignature optimize your Market Survey Workflow?

How does Lightico in-call eSignature address your Collaboration Challenges?

What makes Lightico in-call eSignature ideal for Rating And Review Management?

11 buyers and buying teams have used Cuspera to assess how well Lightico in-call eSignature solved their Digital Signature needs. Cuspera uses 386 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Signature needs.

 

Byrider Chooses Lightico to Achieve 86% Faster Turnaround Time | Lightico

Byrider's finance company, CNAC, has adopted Lightico's Digital Completion Cloud to enhance its loan processing efficiency by 86%. This mobile-first solution has improved document return rates by 40%... and reduced turnaround time from one week to less than a day, significantly boosting customer satisfaction and operational productivity.

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Avoid Massive I-9 Penalties Now by Streamlining Your Hiring Compliance Process

Lightico's AI-powered compliance platform streamlines I-9 management for large employers, reducing risks of penalties and errors. It offers complete form management, advanced document verification, a...nd secure eSignature collection, ensuring compliance with federal and state requirements. A national restaurant chain using Lightico achieved 100% I-9 completion and zero violations, showcasing the platform's effectiveness in high-volume hiring environments.

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A leading captive auto lender - Financial Services

Lightico's Digital Completion Platform helped a leading captive auto lender cut eContracting time by 50%. The lender achieved a 99% eSignature completion rate and reduced median eSignature time to ju...st 4 minutes. Lease assumption processing dropped from three weeks to four days. The lender also saw 83% completion on lease assumptions and improved compliance and efficiency. Lightico's features like click-to-sign and workflow automation made the process faster and easier for both customers and agents.

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First Bank - Banking

Lightico helped First Bank speed up banking processes with its Digital Completion Cloud. The bank replaced slow, paper-heavy workflows with real-time e-signatures and document collection on mobile. T...urnaround times dropped from days to just over 40 minutes. Completion rates for all retail banking transactions reached 85%. E-signature completion rates improved to over 97%, and document request completion rates hit 90%. Staff saved time, and customer satisfaction increased.

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City National Bank of Taylor (CNBT) - Banking

Lightico helped City National Bank of Taylor digitize account opening, loan waivers, and customer service. The bank used Lightico's Digital Completion platform for eSignatures, eForms, and ID verific...ation. CNBT achieved a 95% eSign completion rate and 90% document collection completion rate. 62% of processes finished within the first hour. Even older customers found the digital process easy and fast.

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NatWest - Banking

NatWest used Vizolution’s DigiDocs platform to improve its telephony mortgage journey. The bank wanted to remove paper, postal delays, and branch visits to make the process faster and easier. DigiDoc...s let customers upload, download, and e-sign documents online, and agents could show information on screen. The new process cut out paper completely, saved 11 days on average, and 74% of offers were issued within 14 days. NatWest now handles £1.5 billion in lending per month and holds the top NPS score for mortgage setup.

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Streamlining Complex Paperwork into a Seamless: Mobile Experience

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Peers used Lightico in-call eSignature for digital signature and contract management

Lightico in-call eSignature Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.19/5 ★

Read Reviews (15)
Analytics

3.62/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.19/5 ★

Read Reviews (15)
Analytics

3.62/5 ★

Read Reviews (4)

Software Failure Risk Guidance

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for Lightico in-call eSignature

Overall Risk Meter

Low Medium High

Top Failure Risks for Lightico in-call eSignature

Lightico Ltd. News

M&A

Lightico Acquires Customer Experience Platform Vizolution as Demand Booms for Digital Customer Completion | Lightico

Lightico has acquired Vizolution, a leading customer experience platform, to strengthen its position in digital customer completion for financial services and telecom industries. This acquisition combines Vizolution's agent-assisted and self-serve solutions with Lightico's digital completion platform, enhancing service efficiency and profitability. The merger aims to deliver seamless digital experiences, with Vizolution's CEO transitioning to Chief Strategy Officer at Lightico.

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Partnership

Inovatec Partners With Lightico to Deliver End-to-End, Digitally Complete Customer Journeys to Lenders

Inovatec and Lightico have partnered to integrate Lightico's Digital Completion Cloud into Inovatecs loan origination system (LOS). This collaboration aims to streamline loan processes by offering capabilities like e-signature and document collection, enhancing speed, accuracy, and compliance for lenders. The integration will also extend to Inovatec's loan management system (LMS) and Consumer Direct portal, providing a seamless, end-to-end digital experience.

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Partnership

NTT DATA launches digital claims platform for UK motor finance

Lightico has partnered with NTT DATA and WSN Consulting to launch a digital claims platform for UK motor finance. The platform leverages Lightico's AI-driven orchestration engine to streamline consumer redress claims, enhancing efficiency and transparency. It integrates with existing bank systems and supports both digital and agent-assisted options, aiming to rebuild trust and adapt to regulatory changes.

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Lightico Ltd. Profile

Company Name

Lightico Ltd.

Company Website

//lightico.com

HQ Location

275 7th Ave, New York, NY 10011, US

Employees

11-50

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Financials

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