Lightning Dialer Overview
Lightning-dialer in Sales Cloud by Salesforce enables smarter selling with AI CRM. Reps can connect with prospects across all channels.
Use Cases
Customers recommend Engagement Management, Helpdesk Management, Communication Management, as the business use cases that they have been most satisfied with while using Lightning Dialer.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Lightning Dialer.
Lightning Dialer Use-Cases and Business Priorities: Customer Satisfaction Data
Lightning Dialer works with different mediums / channels such as Phone Calls, Social Media, Offline, etc.
Lightning Dialer's features include Personalization, Recording, and Predictive Intelligence.
Reviews
"For adidas, the most important store in the world is our dot-com site. Period. And Salesforce is an important partner in executing on it." - KASPER R RSTED
Lightning Dialer, UJET, Vocalcom, Plivo, InteliWISE Live Chat, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Lightning Dialer
Top Industries
- Consumer Goods
- Hospital & Health Care
- Sports
Popular in
- Small Business
- Mid Market
- Enterprise
Lightning Dialer is popular in Consumer Goods, Hospital & Health Care, and Sports and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Lightning Dialer Use Cases
What makes Lightning Dialer ideal for Engagement Management?
What benefits does Lightning Dialer offer for Helpdesk Management?
How does Lightning Dialer facilitate Communication Management?
How efficiently Does Lightning Dialer manage your Call Recording?
How can Lightning Dialer enhance your Measuring Customer Satisfaction process?
22+ more Business Use Cases
246 buyers and buying teams have used Cuspera to assess how well Lightning Dialer solved their Sales Engagement needs. Cuspera uses 416 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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For adidas, the most important store in the world is our dot-com site. Period. And Salesforce is an important partner in executing on it. Testimonial By KASPER R RSTED |
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We implemented a new Return to Work offering for our clients including self-assessments, virtual consultation, contact tracing, and employee engagement tools. We re glad we have an innovative partner like Salesforce that helps us develop clinical offerings in a matter of days! Testimonial By SAMPATH NARAYANAN |
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Salesforce has completely transformed the way we manage our customer base. We now have one version of the truth to rally the company behind. Testimonial By CHRIS LEONG |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
KASPER R RSTED CEO Adidas |
For adidas, the most important store in the world is our dot-com site. Period. And Salesforce is an important partner in executing on it. Testimonial By KASPER R RSTED |
|
SAMPATH NARAYANAN CIO PALADINA HEALTH |
We implemented a new Return to Work offering for our clients including self-assessments, virtual consultation, contact tracing, and employee engagement tools. We re glad we have an innovative partner like Salesforce that helps us develop clinical offerings in a matter of days! Testimonial By SAMPATH NARAYANAN |
|
CHRIS LEONG CMO SCHNEIDER ELECTRIC |
Salesforce has completely transformed the way we manage our customer base. We now have one version of the truth to rally the company behind. Testimonial By CHRIS LEONG |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
|
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Case Study The City of ChicagoRead More |
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CASE STUDY BACA SystemsRead More |
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Case Study EurostarRead More |
Peers used Lightning Dialer for engagement management and helpdesk management
Lightning Dialer Competitors
Lightning Dialer Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (11) |
| Analytics | Read Reviews (17) |
| Custom Reports | Read Reviews (36) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (11) |
| Analytics | Read Reviews (17) |
| Custom Reports | Read Reviews (36) |
Lightning Dialer Integrations
Lightning Dialer integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Lightning Dialer
Software Failure Risk Guidance
?for Lightning Dialer
Overall Risk Meter
Top Failure Risks for Lightning Dialer
Salesforce News
Verato Announces Verato for Salesforce on Salesforce AppExchange
Verato launches Verato for Salesforce on Salesforce AppExchange, enhancing integration capabilities.
Synechron acquires Cloobees – a global Salesforce summit partner - Intelligent CIO
Synechron acquires Cloobees, a top-tier Salesforce implementation partner, enhancing its capabilities in Salesforce solutions globally.
Salesforce partners with Tata Consumer Products Limited to push digital transformation
Salesforce partners with Tata Consumer Products Limited to enhance digital transformation across 1.63 million retail outlets with minimal training.
Salesforce Profile
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
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