Lightspeed Loyalty Overview

Lightspeed Loyalty is a standalone solution for targeted rewards and long-term customer relationships, exclusive to Lightspeed Retail. It features a branded web-app, automated marketing tools, and a customer insights dashboard.

Use Cases

Customers recommend Loyalty Management, Promotion Management, Engagement Management, as the business use cases that they have been most satisfied with while using Lightspeed Loyalty.

Other use cases:

  • Discount Management
  • Sending & Publishing Communications
  • White Labeling
  • Contact List Management
  • Rating And Review Management
  • Sales Incentive Management
  • Lead Qualification: Technographic
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Lightspeed Loyalty.

Other priorities:

  • Increase Sales & Revenue
  • Build Brand Awareness
  • Scale Best Practices
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Lightspeed Loyalty Use-Cases and Business Priorities: Customer Satisfaction Data

Lightspeed Loyalty works with different mediums / channels such as Promotions. Coupons. Mobile etc.

Lightspeed Loyalty's features include Rewards, and Gamification. and Lightspeed Loyalty support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Lightspeed Loyalty analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Features of ReUp include referral tracking, rewards management, customer activity tracking, discounts, gift card engine, membership administration and more...." Peer review

Peer review evidence (same sources as the product rating summary)

"..."ReUp has a strong platform for rewards, loyalty and order ahead...." Peer review by Sebastian S., Co-Founder, Food & Beverages
"...Businesses can utilize its gift card engine to generate repeat customers by providing rewards points, discounts or coupons to customers on every mobile payment...." Peer review
"...ReUp helps you to create your own custom customer engagement, payment, and loyalty app...." Peer review

Lightspeed Loyalty, SumUp Connect, Craver, TrueKonnects, shopkick, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Lightspeed Loyalty

Top Industries

  • Food & Beverages
  • Restaurants
  • Retail

Popular in

  • Small Business
  • Mid Market

Lightspeed Loyalty is popular in Food & Beverages, Restaurants, and Retail and is widely used by Small Business, and Mid Market,

Lightspeed Loyalty Customer wins, Customer success stories, Case studies

What benefits does Lightspeed Loyalty offer for Loyalty Management?

What makes Lightspeed Loyalty ideal for Engagement Management?

27 buyers and buying teams have used Cuspera to assess how well Lightspeed Loyalty solved their Customer Loyalty Management needs. Cuspera uses 297 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Boutique Chaussures Shawville Shoes - Retail - Small

Quebec, Canada

Lightspeed Retail helped Shawville Shoes double its sales after a major business transformation. The owners used Lightspeed’s data-driven inventory management to shift buying from formal to everyday ...footwear, based on real sales trends. Automated reporting and integrations with QuickBooks and NuORDER saved time and reduced admin work. The system’s insights let them clear slow-moving stock and make smarter seasonal buying decisions. Cloud access and employee controls kept operations smooth as the business grew fast.

Teskey's Saddle Shop - Retail - Small

Weatherford, USA

Lightspeed Retail helped Teskey's Saddle Shop cut inventory management time by 75%. The platform gives real-time stock visibility and accurate inventory data. Staff use easy reporting tools to make b...etter business decisions. Integrations with other tools streamline workflows. Teskey's now delivers a better customer experience and supports its equestrian community.

Sunmed, Your CBD Store - Retail - Medium

USA

Lightspeed Retail helped Sunmed, Your CBD Store, America's largest CBD retailer, centralize data from hundreds of franchise locations. Before Lightspeed, scattered data and limited POS functionality ...made it hard to manage operations and engage customers. With Lightspeed, they cut franchisee POS training to half a day and gained full visibility into store performance and customer behavior. Centralized data enabled consistent messaging and improved customer engagement. Franchisees now focus on in-store experience while headquarters supports growth and revenue with better analytics.

YM Camera - Retail - Small

Boardman, USA

Lightspeed eCom helped YM Camera have its best year ever. The family-owned electronics store faced tough competition from smartphones and Amazon. They needed a new way to keep customers and grow sale...s. Selling online with Lightspeed gave them full control of their stock. The move to eCommerce brought in more customers and boosted their business.

WOODstack - Retail - Small

New York, USA

Lightspeed helped WOODstack, a New York streetwear retailer, cut inventory management time by 50%. WOODstack switched from disconnected tools to Lightspeed’s cloud-based POS, streamlining stock track...ing across nine stores. The easy-to-use platform reduced staff training time and improved in-store experiences. Lightspeed’s reporting and inventory tools gave full visibility into sell-through rates and optimized stock levels. The Scanner app made receiving and transferring inventory faster and more accurate.

Woouf - Retail - Small

Laval, Canada

Woouf used Lightspeed Retail and Lightspeed eCom to manage pet details and inventory. Staff now track customer and pet info in the POS, making service more personal. Booxi integration lets customers ...book dog grooming appointments on in-store iPads. Lightspeed’s eCommerce syncs in-store and online inventory. Woouf can now sell products online and manage appointments easily.

Lightspeed Loyalty (L-Series) - English

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Peers used Lightspeed Loyalty for loyalty management and promotion management

Lightspeed Loyalty Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.86/5 ★

Read Reviews (18)
Analytics

2.65/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.86/5 ★

Read Reviews (18)
Analytics

2.65/5 ★

Read Reviews (4)

Software Failure Risk Guidance

?

for Lightspeed Loyalty

Overall Risk Meter

Low Medium High

Top Failure Risks for Lightspeed Loyalty

Lightspeed Commerce Inc News

Financial

Lightspeed Schedules Fiscal Q2 2027 Results and Investor ... - TipRanks

Lightspeed Commerce Inc. will announce its fiscal Q2 2027 financial results on November 5, 2026, before markets open. The company will also host a management-led conference call and webcast, emphasizing its commitment to transparency and shareholder engagement.

Product

Lightspeed Introduces "On Deck" to Help Golf Courses Recapture Canceled Tee-Time Demand

Lightspeed Commerce Inc. introduced "On Deck," a new feature for Lightspeed Golf that helps golf courses recapture demand for canceled tee times. This integration allows golfers to set up notifications for preferred tee times, enhancing booking opportunities and revenue for courses. The feature aims to improve occupancy and reduce manual work for course staff.

Product

Lightspeed Named Official Golf Management Software Partner of the ...

Lightspeed Commerce Inc. has partnered with the Association des Clubs de Golf du Québec, becoming its Official Golf Management Software Partner. This collaboration aims to enhance golf club operations in Quebec by providing access to Lightspeed's technology, expertise, and resources, thereby improving efficiency and golfer experiences.

Product

Lightspeed and ShipStation Partner to Unify In-Store and ... - Newswire

Lightspeed Commerce has integrated ShipStation's shipping technology into its platform, enhancing fulfillment capabilities for retailers. This integration allows merchants to streamline operations, automate shipping decisions, and manage orders across in-store and online channels. The integration aims to improve customer experiences and operational efficiency for Lightspeed's retail clients.

Lightspeed Commerce Inc Profile

Year Founded

2005

HQ Location

700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6

Employees

501-1000

Social

Financials

IPO