Lightspeed Loyalty Overview
Lightspeed Loyalty is a standalone solution for targeted rewards and long-term customer relationships, exclusive to Lightspeed Retail. It features a branded web-app, automated marketing tools, and a customer insights dashboard.
Use Cases
Customers recommend Loyalty Management, Promotion Management, Engagement Management, as the business use cases that they have been most satisfied with while using Lightspeed Loyalty.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Lightspeed Loyalty.
Lightspeed Loyalty Use-Cases and Business Priorities: Customer Satisfaction Data
Lightspeed Loyalty works with different mediums / channels such as Promotions. Coupons. Mobile etc.
Lightspeed Loyalty's features include Rewards, and Gamification. and Lightspeed Loyalty support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Lightspeed Loyalty analytics capabilities include Custom Reports, and Analytics.
Reviews
"...New customers are very impressed with the software and customers love how quickly they can add credit and see how many loyalty points the have earned in an instant...." Peer review by Rick L., Owner, Retail
Peer review evidence (same sources as the product rating summary)
"...whatever hardware you re already using to run your point of sale on is all you need for your loyalty program too. ..." Lightspeed Loyalty: Customer Rewards Program Software
"...Businesses can utilize its gift card engine to generate repeat customers by providing rewards points, discounts or coupons to customers on every mobile payment...." Peer review
"...ReUp helps you to create your own custom customer engagement, payment, and loyalty app...." Peer review
Lightspeed Loyalty, SumUp Connect, Craver, TrueKonnects, shopkick, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Lightspeed Loyalty
Top Industries
- Food & Beverages
- Restaurants
- Retail
Popular in
- Small Business
- Mid Market
Lightspeed Loyalty is popular in Food & Beverages, Restaurants, and Retail and is widely used by Small Business, and Mid Market,
Lightspeed Loyalty Customer wins, Customer success stories, Case studies
How can Lightspeed Loyalty optimize your Loyalty Management Workflow?
What makes Lightspeed Loyalty ideal for Engagement Management?
27 buyers and buying teams have used Cuspera to assess how well Lightspeed Loyalty solved their Customer Loyalty Management needs. Cuspera uses 297 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Rhéo Thompson Candies - Consumer Goods
Opulence of Southern Pines - Retail
CBS Sports - Sporting Goods
Modern Golf - Sporting Goods
Rutherford's Design - Design
Apricot Lane Boutique - Apparel & Fashion
Lightspeed Loyalty (L-Series) - English
Lightspeed Loyalty Competitors
Lightspeed Loyalty Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (18) |
| Analytics | Read Reviews (4) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (18) |
| Analytics | Read Reviews (4) |
Lightspeed Loyalty Integrations
Lightspeed Loyalty integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Lightspeed Loyalty
Software Failure Risk Guidance
?for Lightspeed Loyalty
Overall Risk Meter
Top Failure Risks for Lightspeed Loyalty
Lightspeed Commerce Inc News
Lightspeed and Klaviyo launch integration to empower merchants with marketing automation
Lightspeed and Klaviyo have launched an integration to enhance marketing automation for merchants. This integration allows Lightspeed Retail users to automate email, SMS, and omnichannel marketing, enabling personalized customer communications and lifecycle flows. The integration syncs customer and sales data in real-time, helping merchants in high-repeat-value sectors like apparel and beauty to improve customer retention and drive growth.
Lightspeed Commerce Appoints Bhawna Singh as Chief Technology Officer; Ships Wave of AI, Payments and Wholesale Innovations
Lightspeed Commerce has appointed Bhawna Singh as Chief Technology Officer to drive its AI roadmap and product innovations. Singh, with extensive experience in platform transformation, will enhance Lightspeed's technical leadership. Concurrently, Lightspeed launched new AI-powered features across its retail and hospitality platforms, including integrations with Faire, AI-driven inventory tools, and enhanced payment capabilities, aiming to streamline operations and boost revenue.
Lightspeed Sells Upserve for Up to $81M to Skyview
Lightspeed sold its non-core Upserve U.S. hospitality product line to Skyview Equity for up to $81 million, including a $37 million earnout. This divestiture aligns with Lightspeed's strategy to focus on retail in North America and hospitality in Europe. The transaction includes ~3,200 customer locations and ~70 employees. Lightspeed expects this move to enhance its revenue and gross profit growth trajectory.
Lightspeed sells Upserve unit, sets 2027 EBITDA goal
Lightspeed Commerce is divesting its Upserve U.S. hospitality product line to Skyview Equity for up to $81 million, including a $37 million earnout. This move aligns with Lightspeed's strategy to focus on retail in North America and hospitality in Europe. The sale impacts its fiscal targets but maintains long-term growth rates, enhancing capital flexibility for strategic investments.
Lightspeed Commerce Inc Profile
Company Name
Lightspeed Commerce Inc
Company Website
https://www.lightspeedhq.com/Year Founded
2005
HQ Location
700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6
Employees
501-1000
Social
Financials
IPO