Lightspeed Loyalty Overview

Lightspeed Loyalty is a standalone solution for targeted rewards and long-term customer relationships, exclusive to Lightspeed Retail. It features a branded web-app, automated marketing tools, and a customer insights dashboard.

Use Cases

Customers recommend Loyalty Management, Promotion Management, Engagement Management, as the business use cases that they have been most satisfied with while using Lightspeed Loyalty.

Other use cases:

  • Discount Management
  • Sending & Publishing Communications
  • White Labeling
  • Contact List Management
  • Rating And Review Management
  • Sales Incentive Management
  • Lead Qualification: Technographic
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Lightspeed Loyalty.

Other priorities:

  • Increase Sales & Revenue
  • Build Brand Awareness
  • Scale Best Practices
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Lightspeed Loyalty Use-Cases and Business Priorities: Customer Satisfaction Data

Lightspeed Loyalty works with different mediums / channels such as Promotions. Coupons. Mobile etc.

Lightspeed Loyalty's features include Rewards, and Gamification. and Lightspeed Loyalty support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Lightspeed Loyalty analytics capabilities include Custom Reports, and Analytics.

Reviews

"...ReUp helps you to create your own custom customer engagement, payment, and loyalty app...." Peer review

Peer review evidence (same sources as the product rating summary)

"...New customers are very impressed with the software and customers love how quickly they can add credit and see how many loyalty points the have earned in an instant...." Peer review by Rick L., Owner, Retail
"...Businesses can utilize its gift card engine to generate repeat customers by providing rewards points, discounts or coupons to customers on every mobile payment...." Peer review
"...ReUp is perfect for restaurants looking to build meaningful relationships with their customers and attract new customers using mobile loyalty, engagement, and marketing...." Peer review from ReUp Technologies

Lightspeed Loyalty, SumUp Connect, Craver, TrueKonnects, shopkick, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Lightspeed Loyalty

Top Industries

  • Food & Beverages
  • Restaurants
  • Retail

Popular in

  • Small Business
  • Mid Market

Lightspeed Loyalty is popular in Food & Beverages, Restaurants, and Retail and is widely used by Small Business, and Mid Market,

Lightspeed Loyalty Customer wins, Customer success stories, Case studies

How can Lightspeed Loyalty enhance your Loyalty Management process?

How can Lightspeed Loyalty optimize your Engagement Management Workflow?

27 buyers and buying teams have used Cuspera to assess how well Lightspeed Loyalty solved their Customer Loyalty Management needs. Cuspera uses 297 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Rhéo Thompson Candies - Consumer Goods - consumer goods

Lightspeed Retail and Lightspeed Payments helped Rhéo Thompson Candies grow revenue by 20%. The business switched from a manual cash register to an integrated POS and payments system. They saved 105 ...minutes per week on closing tasks and made their end-of-day process 60% faster. Advanced reporting improved planning and forecasting. The CRM helped them grow a customer segment by 40% and increase sales count by 7%.

Opulence of Southern Pines - Retail - retail

Lightspeed helped Opulence of Southern Pines, a luxury bed and bath retailer, upgrade from an old system. They improved stock management and communication across three stores. Lightspeed Payments red...uced errors by 100%. Entering new inventory now takes minutes instead of days. The new loyalty program increased customer engagement and satisfaction.

CBS Sports - Sporting Goods - sporting goods

Lightspeed helped CBS Sports modernize their retail operations. The store struggled with an old system that slowed down inventory and reporting. Lightspeed Retail, NuORDER, and Payments made work fas...ter and easier. CBS Sports now spends less time on manual data entry and more time with customers. Reordering top sellers takes just five minutes. The team makes smarter decisions with better data and fewer errors.

Modern Golf - Sporting Goods - sporting goods

Lightspeed helps Modern Golf manage complex SKUs for custom golf club fitting across nine locations in Canada. The company needed a POS that could handle thousands of product variations. Lightspeed R...etail, Payments, eCom, and Open API enabled easy inventory management, custom orders, and stock transfers. Modern Golf saved over $10,000 in payment processing costs. Lightspeed's open API integration with GymMaster improved booking and sales data accuracy.

Rutherford's Design - Design - design

Lightspeed Payments helped Rutherford's Design save over $8,000 a year in payment processing fees. The company replaced an unreliable, outdated POS system with Lightspeed, gaining a dependable point ...of sale and payments solution. Manual processes were eliminated, and all client profiles, sales, and purchase orders are now centralized and accessible from anywhere. Owner Steffanie Evans reports more predictable fees and improved efficiency. Lightspeed made operations smoother and more organized for this Dallas-based design studio.

Apricot Lane Boutique - Apparel & Fashion - apparel & fashion

Lightspeed Retail helps Apricot Lane Boutique manage inventory, take payments, and access support from one platform. The system gives real-time insights into inventory trends and helps staff make sma...rt decisions about reordering. Franchisees use reporting tools to stay agile and tailor inventory to each location. Faster payments and better inventory management improve customer satisfaction. Apricot Lane has over 115 locations across the United States.

Lightspeed Loyalty (L-Series) - English

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Peers used Lightspeed Loyalty for loyalty management and promotion management

Lightspeed Loyalty Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.86/5 ★

Read Reviews (18)
Analytics

2.65/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.86/5 ★

Read Reviews (18)
Analytics

2.65/5 ★

Read Reviews (4)

Software Failure Risk Guidance

?

for Lightspeed Loyalty

Overall Risk Meter

Low Medium High

Top Failure Risks for Lightspeed Loyalty

Lightspeed Commerce Inc News

Financial

Lightspeed will post annual results before market open on May 21

Lightspeed will announce its annual financial results on May 21 before the market opens.

Product

Lightspeed adds 100, 000 Faire brands to Retail

Lightspeed has expanded its Retail platform by integrating 100,000 brands from Faire, enhancing its product offerings for retailers.

Partnership

Lightspeed and Faire Launch Lightspeed Wholesale Integration to Power ...

Lightspeed Commerce Inc. has launched a new integration with Faire, a B2B wholesale marketplace, enhancing its Lightspeed Wholesale feature. This integration allows retailers to access over 100,000 Faire brands directly within Lightspeed Retail, streamlining product discovery and ordering processes. Retailers can now seamlessly import and sync Faire's orders, reducing operational complexity and improving efficiency.

Product

Lightspeed introduces new tools to make restaurant operations more efficient

Lightspeed has launched new tools aimed at enhancing restaurant operations. These tools are designed to improve efficiency in managing various aspects of restaurant businesses, likely through advanced software solutions.

Lightspeed Commerce Inc Profile

Company Name

Lightspeed Commerce Inc

Year Founded

2005

HQ Location

700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6

Employees

501-1000

Social

Financials

IPO