Lightspeed Loyalty Overview

Lightspeed Loyalty is a standalone solution for targeted rewards and long-term customer relationships, exclusive to Lightspeed Retail. It features a branded web-app, automated marketing tools, and a customer insights dashboard.

Use Cases

Customers recommend Loyalty Management, Promotion Management, Engagement Management, as the business use cases that they have been most satisfied with while using Lightspeed Loyalty.

Other use cases:

  • Discount Management
  • Sending & Publishing Communications
  • White Labeling
  • Contact List Management
  • Rating And Review Management
  • Sales Incentive Management
  • Lead Qualification: Technographic
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Lightspeed Loyalty.

Other priorities:

  • Increase Sales & Revenue
  • Build Brand Awareness
  • Scale Best Practices
  • Increase Customer Life Time Value
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Lightspeed Loyalty Use-Cases and Business Priorities: Customer Satisfaction Data

Lightspeed Loyalty works with different mediums / channels such as Promotions. Coupons. Mobile etc.

Lightspeed Loyalty's features include Rewards, and Gamification. and Lightspeed Loyalty support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Lightspeed Loyalty analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Repeat customers, loyalty, communication with customers. ...." Peer review by Alex D., Owner/Operator, Food & Beverages

Lightspeed Loyalty, Fivestars, Craver, TrueKonnects, shopkick, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Lightspeed Loyalty

Top Industries

  • Food & Beverages
  • Restaurants
  • Retail

Popular in

  • Small Business
  • Mid Market

Lightspeed Loyalty is popular in Food & Beverages, Restaurants, and Retail and is widely used by Small Business, and Mid Market,

Comprehensive Insights on Lightspeed Loyalty Use Cases

What Are the key features of Lightspeed Loyalty for Loyalty Management?

How does Lightspeed Loyalty address your Engagement Management Challenges?

16+ more Business Use Cases

27 buyers and buying teams have used Cuspera to assess how well Lightspeed Loyalty solved their Customer Loyalty Management needs. Cuspera uses 297 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Case Studies

Consumer Goods

CASE STUDY CBS Sports

Lightspeed helped CBS Sports modernize their retail operations. The store struggled with an old system that slowed down inventory and reporting. Lightspeed Retail, NuORDER, and Payments made work fas...ter and easier. CBS Sports now spends less time on manual data entry and more time with customers. Reordering top sellers takes just five minutes. The team makes smarter decisions with better data and fewer errors.

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Apparel & Fashion

CASE STUDY VIP Wear

Lightspeed Retail and Lightspeed Payments helped VIP Wear, a fashion retailer with 25 stores in Michigan, solve problems with slow, on-premises POS systems. Before, VIP Wear struggled with manual inv...entory updates and limited access to sales data. After switching to Lightspeed’s cloud-based platform, they gained real-time access to sales and inventory across all locations. Checkout became up to 3 times faster and errors dropped. The owner can now check reports from anywhere, making business management easier and more efficient.

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Consumer Goods

CASE STUDY Rhéo Thompson Candies

Lightspeed Retail and Lightspeed Payments helped Rhéo Thompson Candies grow revenue by 20%. The business switched from a manual cash register to an integrated POS and payments system. They saved 105 ...minutes per week on closing tasks and made their end-of-day process 60% faster. Advanced reporting improved planning and forecasting. The CRM helped them grow a customer segment by 40% and increase sales count by 7%.

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Design

CASE STUDY Rutherford's Design

Lightspeed Payments helped Rutherford's Design save over $8,000 a year in payment processing fees. The company replaced an unreliable, outdated POS system with Lightspeed, gaining a dependable point ...of sale and payments solution. Manual processes were eliminated, and all client profiles, sales, and purchase orders are now centralized and accessible from anywhere. Owner Steffanie Evans reports more predictable fees and improved efficiency. Lightspeed made operations smoother and more organized for this Dallas-based design studio.

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Consumer Goods

CASE STUDY Modern Golf

Lightspeed helps Modern Golf manage complex SKUs for custom golf club fitting across nine locations in Canada. The company needed a POS that could handle thousands of product variations. Lightspeed R...etail, Payments, eCom, and Open API enabled easy inventory management, custom orders, and stock transfers. Modern Golf saved over $10,000 in payment processing costs. Lightspeed's open API integration with GymMaster improved booking and sales data accuracy.

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Retail

CASE STUDY Opulence of Southern Pines

Lightspeed helped Opulence of Southern Pines, a luxury bed and bath retailer, upgrade from an old system. They improved stock management and communication across three stores. Lightspeed Payments red...uced errors by 100%. Entering new inventory now takes minutes instead of days. The new loyalty program increased customer engagement and satisfaction.

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Video

Lightspeed Loyalty (L-Series) - English

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Peers used Lightspeed Loyalty for loyalty management and promotion management

Lightspeed Loyalty Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.86/5 ★

Read Reviews (18)
Analytics

2.65/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.86/5 ★

Read Reviews (18)
Analytics

2.65/5 ★

Read Reviews (4)

Software Failure Risk Guidance

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for Lightspeed Loyalty

Overall Risk Meter

Low Medium High

Top Failure Risks for Lightspeed Loyalty

Lightspeed Commerce Inc News

Financial

Lightspeed Announces First Quarter 2026 Financial Results

Lightspeed Commerce Inc. reported its first quarter 2026 financial results, showing a 15% increase in total revenue to $304.9 million and a 19% rise in gross profit. The company added approximately 1,700 new customer locations, with notable customer wins in North America and Europe. Despite a net loss of $49.6 million, Lightspeed achieved strong growth in transaction-based and subscription revenues, and improved gross margins.

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Lightspeed Commerce Inc Profile

Company Name

Lightspeed Commerce Inc

Company Website

https://www.lightspeedhq.com/

Year Founded

2005

HQ Location

700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6

Employees

501-1000

Social

Facebook Linkedin Twitter

Financials

IPO