Lightspeed Loyalty Overview

Lightspeed Loyalty is a standalone solution for targeted rewards and long-term customer relationships, exclusive to Lightspeed Retail. It features a branded web-app, automated marketing tools, and a customer insights dashboard.

Use Cases

Customers recommend Loyalty Management, Promotion Management, Engagement Management, as the business use cases that they have been most satisfied with while using Lightspeed Loyalty.

Other use cases:

  • Discount Management
  • Sending & Publishing Communications
  • White Labeling
  • Contact List Management
  • Rating And Review Management
  • Sales Incentive Management
  • Lead Qualification: Technographic
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Lightspeed Loyalty.

Other priorities:

  • Increase Sales & Revenue
  • Build Brand Awareness
  • Scale Best Practices
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Lightspeed Loyalty Use-Cases and Business Priorities: Customer Satisfaction Data

Lightspeed Loyalty works with different mediums / channels such as Promotions. Coupons. Mobile etc.

Lightspeed Loyalty's features include Rewards, and Gamification. and Lightspeed Loyalty support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Lightspeed Loyalty analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Customer loyalty rewards...." Peer review by Brad T., Owner, Food & Beverages

Lightspeed Loyalty, Fivestars, Craver, TrueKonnects, shopkick, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Lightspeed Loyalty

Top Industries

  • Food & Beverages
  • Restaurants
  • Retail

Popular in

  • Small Business
  • Mid Market

Lightspeed Loyalty is popular in Food & Beverages, Restaurants, and Retail and is widely used by Small Business, and Mid Market,

Lightspeed Loyalty Customer wins, Customer success stories, Case studies

How efficiently Does Lightspeed Loyalty manage your Loyalty Management?

How does Lightspeed Loyalty facilitate Engagement Management?

27 buyers and buying teams have used Cuspera to assess how well Lightspeed Loyalty solved their Customer Loyalty Management needs. Cuspera uses 297 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Rhéo Thompson Candies - Consumer Goods

Lightspeed Retail and Lightspeed Payments helped Rhéo Thompson Candies grow revenue by 20%. The business switched from a manual cash register to an integrated POS and payments system. They saved 105 ...minutes per week on closing tasks and made their end-of-day process 60% faster. Advanced reporting improved planning and forecasting. The CRM helped them grow a customer segment by 40% and increase sales count by 7%.

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Opulence of Southern Pines - Retail

Lightspeed helped Opulence of Southern Pines, a luxury bed and bath retailer, upgrade from an old system. They improved stock management and communication across three stores. Lightspeed Payments red...uced errors by 100%. Entering new inventory now takes minutes instead of days. The new loyalty program increased customer engagement and satisfaction.

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Apricot Lane Boutique - Apparel & Fashion

Lightspeed Retail helps Apricot Lane Boutique manage inventory, take payments, and access support from one platform. The system gives real-time insights into inventory trends and helps staff make sma...rt decisions about reordering. Franchisees use reporting tools to stay agile and tailor inventory to each location. Faster payments and better inventory management improve customer satisfaction. Apricot Lane has over 115 locations across the United States.

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Paddle & Pickle - Sporting Goods

Lightspeed Retail helps Paddle & Pickle, a Quebec pickleball shop, sell in-store and at tournaments. The founders use Lightspeed Scanner for real-time sales and inventory insights. They manage over 1...,100 SKUs with a small team. Lightspeed's dashboard helps them track sales trends and make smart decisions. The system lets them sell anywhere and stay efficient as they grow.

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Thrifty Shopper - Retail

Lightspeed POS helped Thrifty Shopper, a large retail chain, speed up checkout and improve customer experience. The old POS was slow and hard to use. Lightspeed made payments faster and easier. Thrif...ty Shopper saw a 95% increase in efficiency. Custom reports from Lightspeed helped them make better decisions about inventory, pricing, and fundraising. The support team at Lightspeed was quick and helpful.

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Ashley's Lingerie and Swimwear - Retail

Lightspeed POS and NuORDER help Ashley's Lingerie and Swimwear manage three stores in New York. Ashley used to struggle with slow, manual purchase orders and inventory tracking. Lightspeed NuORDER cu...t purchase order time by 50% and made inventory management easier. Lightspeed Capital helped Ashley open more locations. The tools let Ashley keep her stores stocked and operations smooth while focusing on customer experience.

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Lightspeed Loyalty (L-Series) - English

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Peers used Lightspeed Loyalty for loyalty management and promotion management

Lightspeed Loyalty Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.86/5

Read Reviews (18)
Analytics

2.65/5

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.86/5

Read Reviews (18)
Analytics

2.65/5

Read Reviews (4)

Software Failure Risk Guidance

?

for Lightspeed Loyalty

Overall Risk Meter

Low Medium High

Top Failure Risks for Lightspeed Loyalty

Lightspeed Commerce Inc News

Product

Lightspeed Introduces Next-Generation Restaurant Tools to Streamline Operations and Improve Service Flow

Lightspeed Commerce Inc. has launched three new tools within its Lightspeed Restaurant platform: Lightspeed Tempo, Lightspeed Tasks, and Lightspeed Reservations. These tools aim to enhance restaurant operations by optimizing service flow, improving guest experiences, and streamlining communication. The tools provide data-driven insights and features such as service pacing optimization, digital task management, and integrated booking systems, addressing challenges like staff shortages and high operational costs.

Product

Lightspeed Commerce Unveils Tempo, a Revolutionary New Pacing Intelligence for Restaurants

Lightspeed Commerce has launched Tempo, a new pacing intelligence feature integrated into Lightspeed Restaurant. Tempo transforms restaurant service pacing from an art into a measurable and coachable process, enhancing dining experiences, table turnover, and staff performance. This innovation uses real-time data to guide service moments, aiming to reduce wait times and improve guest satisfaction.

Partnership

ENDVR and Lightspeed Partner to Launch the Future of Retail Sales Incentives with POS Automation

Lightspeed Commerce Inc. and ENDVR have formed a strategic partnership to automate retail sales incentives by integrating Lightspeed's POS system with ENDVR's platform. This collaboration aims to streamline sales tracking, eliminating manual processes for retail associates and managers, thereby enhancing efficiency and motivation. The integration is designed to support independent retailers by simplifying operations and strengthening brand relationships.

Financial

Lightspeed Announces First Quarter 2026 Financial Results

Lightspeed Commerce Inc. reported its first quarter 2026 financial results, showing a 15% increase in total revenue to $304.9 million and a 19% rise in gross profit. The company added approximately 1,700 new customer locations, with notable customer wins in North America and Europe. Despite a net loss of $49.6 million, Lightspeed achieved strong growth in transaction-based and subscription revenues, and improved gross margins.

Lightspeed Commerce Inc Profile

Company Name

Lightspeed Commerce Inc

Year Founded

2005

HQ Location

700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6

Employees

501-1000

Social

Financials

IPO