Lightspeed Restaurant Overview

Lightspeed Restaurant is a leading POS system that enhances guest experiences and boosts profit margins. Key features include check management, offline ordering, and restaurant analytics.

Use Cases

Customers recommend Loyalty Management, Helpdesk Management, Rating And Review Management, as the business use cases that they have been most satisfied with while using Lightspeed Restaurant.

Other use cases:

  • Campaign Management
  • Social Media Analytics
  • Contract Management
  • Order Management
  • Coaching
  • Communication Management
  • Training & Onboarding
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Lightspeed Restaurant.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Improve Efficiency
  • Improve Internal Communications
  • Grow Market Share
  • Improve Digital And Social Presence
  • Improve Visibility
  • Establish Thought Leadership
See all business priorities See less business priorities

Lightspeed Restaurant Use-Cases and Business Priorities: Customer Satisfaction Data

Lightspeed Restaurant works with different mediums / channels such as Phone Calls. Review Sites. Website etc.

Lightspeed Restaurant's features include Personalization, Ticketing, Gamification, etc. and Lightspeed Restaurant support capabilities include Email Support, Chat Support, Phone Support, etc. also Lightspeed Restaurant analytics capabilities include Analytics, and Custom Reports.

Reviews

"In the restaurant industry, every minute of every shift counts. As an owner, you need a restaurant POS system that you can rely on, because your customers are relying on you. That includes restaurant payment processing, too. The guest experience doe...sn’t stop at the last bite, after all. Our previous system, sometimes it would take 3 to 6 minutes to do one credit card, and at the end of that sometimes the transaction would fail you’d have to start over." - Ron Koller

Lightspeed Restaurant, Loyverse POS, POSist, Square Point of Sale, Square for Retail, etc., all belong to a category of solutions that help POS. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Lightspeed Restaurant

Top Industries

  • Restaurants
  • Food & Beverages
  • Hospitality

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Lightspeed Restaurant is popular in Restaurants, Food & Beverages, and Hospitality and is widely used by Small Business, Mid Market, and Enterprise.

Lightspeed Restaurant Customer wins, Customer success stories, Case studies

What makes Lightspeed Restaurant ideal for Loyalty Management?

How does Lightspeed Restaurant facilitate Helpdesk Management?

What solutions does Lightspeed Restaurant provide for Rating And Review Management?

What Are the key features of Lightspeed Restaurant for Campaign Management?

Why is Lightspeed Restaurant the best choice for Social Media Analytics?

11 buyers and buying teams have used Cuspera to assess how well Lightspeed Restaurant solved their POS needs. Cuspera uses 1853 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific POS needs.

CUSTOMERS TESTIMONIALS
Lightspeed Restaurant testimonial

Ron Koller

Owner

Malted Barley

In the restaurant industry, every minute of every shift counts. As an owner, you need a restaurant POS system that you can rely on, because your customers are relying on you. That includes restaurant payment processing, too. The guest experience doesn’t stop at the last bite, after all. Our previou...s system, sometimes it would take 3 to 6 minutes to do one credit card, and at the end of that sometimes the transaction would fail you’d have to start over.

Testimonial By Ron Koller
Lightspeed Restaurant testimonial

Riley Hutton

Managing Partner

Truluck’s

It’s unique that a company like Upserve can come in and seamlessly become part of our operation and preparation for shifts and then summaries of those shifts. It’s been a tremendous time saver for me, as an operator. Previously if I wanted to pull up stats for our team, it was you know, numerous re...ports and doing the math on my own and tracking these things in excel spreadsheets.

Testimonial By Riley Hutton
Lightspeed Restaurant testimonial

Matt Greer

Caboose Brewing Company

One of the main features of Upserve POS that we liked from the very beginning was its portability. We knew we wanted to have a tablet based system. We didn’t want to be bogged down in any of the previous technologies that were out there. A lot of the older systems used giant terminals that could on...ly be updated by a company somewhere in the US that you had to pay a lot of extra money for. We knew we didn’t need that.

Testimonial By Matt Greer
CUSTOMERS TESTIMONIALS
Lightspeed Restaurant testimonial

Ron Koller

Owner

Malted Barley

In the restaurant industry, every minute of every shift counts. As an owner, you need a restaurant POS system that you can rely on, because your customers are relying on you. That includes restaurant payment processing, too. The guest experience doesn’t stop at the last bite, after all. Our previou...s system, sometimes it would take 3 to 6 minutes to do one credit card, and at the end of that sometimes the transaction would fail you’d have to start over.

Testimonial By Ron Koller
Lightspeed Restaurant testimonial

Riley Hutton

Managing Partner

Truluck’s

It’s unique that a company like Upserve can come in and seamlessly become part of our operation and preparation for shifts and then summaries of those shifts. It’s been a tremendous time saver for me, as an operator. Previously if I wanted to pull up stats for our team, it was you know, numerous re...ports and doing the math on my own and tracking these things in excel spreadsheets.

Testimonial By Riley Hutton
Lightspeed Restaurant testimonial

Matt Greer

Caboose Brewing Company

One of the main features of Upserve POS that we liked from the very beginning was its portability. We knew we wanted to have a tablet based system. We didn’t want to be bogged down in any of the previous technologies that were out there. A lot of the older systems used giant terminals that could on...ly be updated by a company somewhere in the US that you had to pay a lot of extra money for. We knew we didn’t need that.

Testimonial By Matt Greer

Apricot Lane Boutique - Apparel & Fashion

Lightspeed Retail helps Apricot Lane Boutique manage inventory, take payments, and access support from one platform. The system gives real-time insights into inventory trends and helps staff make sma...rt decisions about reordering. Franchisees use reporting tools to stay agile and tailor inventory to each location. Faster payments and better inventory management improve customer satisfaction. Apricot Lane has over 115 locations across the United States.

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Dutch Growers - Retail

Lightspeed Retail helped Dutch Growers, a garden center and boutique, speed up checkout and improve inventory management. They reduced manual inventory counts and ordering time. The team spends less ...time troubleshooting and more time with customers. Ecommerce sales grew with seamless integration. Built-in reporting made it easy to track results and make decisions during busy seasons.

Read more →

Paddle & Pickle - Sporting Goods

Lightspeed Retail helps Paddle & Pickle, a Quebec pickleball shop, sell in-store and at tournaments. The founders use Lightspeed Scanner for real-time sales and inventory insights. They manage over 1...,100 SKUs with a small team. Lightspeed's dashboard helps them track sales trends and make smart decisions. The system lets them sell anywhere and stay efficient as they grow.

Read more →

Thrifty Shopper - Retail

Lightspeed POS helped Thrifty Shopper, a large retail chain, speed up checkout and improve customer experience. The old POS was slow and hard to use. Lightspeed made payments faster and easier. Thrif...ty Shopper saw a 95% increase in efficiency. Custom reports from Lightspeed helped them make better decisions about inventory, pricing, and fundraising. The support team at Lightspeed was quick and helpful.

Read more →

Ashley's Lingerie and Swimwear - Retail

Lightspeed POS and NuORDER help Ashley's Lingerie and Swimwear manage three stores in New York. Ashley used to struggle with slow, manual purchase orders and inventory tracking. Lightspeed NuORDER cu...t purchase order time by 50% and made inventory management easier. Lightspeed Capital helped Ashley open more locations. The tools let Ashley keep her stores stocked and operations smooth while focusing on customer experience.

Read more →

Urban Garden - Retail

Lightspeed Retail helped Urban Garden speed up checkout by 10 times. Lines are now 5 times shorter. The POS is easy for cashiers to use. Labor costs are lower. Inventory management is better with mob...ile tools and reports. Owner Jessica Beck now has more time to grow the business.

Read more →

Introduction to Lightspeed Restaurant

Video Thumbnail

Frequently Asked Questions(FAQ)

for Lightspeed Restaurant

What is Lightspeed Restaurant?

Lightspeed Restaurant POS software to successfully run a restaurant. It helps to increase sales and revenue and enhance customer relationships.

Lightspeed Restaurant is an industry-leading Point-of-Sale ( POS )used by restaurants to power exceptional hospitality. It's a restaurant management solution built to improve guest experiences. It helps restaurants boost their profit margins, optimize their menu, grow business, reduce staff turn, and many more.

Its top features are, merge, transfer and split checks, offline mode ordering, providing hands-on practice for new hires, restaurant analytics to bring in more guests, and menu intelligence to understand the performance of each menu item.

What is Lightspeed Restaurant used for?

Lightspeed Restaurant is a POS Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Loyalty Management, Helpdesk Management and Rating And Review Management .

What are the top features of Lightspeed Restaurant?

Personalization, Ticketing and Gamification are some of the top features of Lightspeed Restaurant.

Who uses Lightspeed Restaurant?

Lightspeed Restaurant is used by Restaurants, Food & Beverages and Hospitality among other industries.

What are Lightspeed Restaurant alternatives?

Loyverse POS, POSist, Square Point Of Sale and Square For Retail are popular alternatives for Lightspeed Restaurant.

Where is Lightspeed Restaurant located?

Lightspeed Restaurant is headquartered at 700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6.
lightning

Peers used Lightspeed Restaurant for loyalty management and helpdesk management

Lightspeed Restaurant Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.13/5

Read Reviews (2)
Analytics

4.42/5

Read Reviews (124)
Custom Reports

4.11/5

Read Reviews (354)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.13/5

Read Reviews (2)
Analytics

4.42/5

Read Reviews (124)
Custom Reports

4.11/5

Read Reviews (354)

Software Failure Risk Guidance

?

for Lightspeed Restaurant

Overall Risk Meter

Low Medium High

Top Failure Risks for Lightspeed Restaurant

Lightspeed Commerce Inc News

Financial

Lightspeed Announces First Quarter 2026 Financial Results

Lightspeed Commerce Inc. reported its first quarter 2026 financial results, showing a 15% increase in total revenue to $304.9 million and a 19% rise in gross profit. The company added approximately 1,700 new customer locations, with notable customer wins in North America and Europe. Despite a net loss of $49.6 million, Lightspeed achieved strong growth in transaction-based and subscription revenues, and improved gross margins.

Lightspeed Commerce Inc Profile

Company Name

Lightspeed Commerce Inc

Year Founded

2005

HQ Location

700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6

Employees

501-1000

Social

Financials

IPO