Lightspeed Restaurant Overview

Lightspeed Restaurant is a leading POS system that enhances guest experiences and boosts profit margins. Key features include check management, offline ordering, and restaurant analytics.

Use Cases

Customers recommend Loyalty Management, Helpdesk Management, Rating And Review Management, as the business use cases that they have been most satisfied with while using Lightspeed Restaurant.

Other use cases:

  • Campaign Management
  • Social Media Analytics
  • Contract Management
  • Order Management
  • Coaching
  • Communication Management
  • Training & Onboarding
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Lightspeed Restaurant.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Improve Efficiency
  • Improve Internal Communications
  • Grow Market Share
  • Improve Digital And Social Presence
  • Improve Visibility
  • Establish Thought Leadership
See all business priorities See less business priorities

Lightspeed Restaurant Use-Cases and Business Priorities: Customer Satisfaction Data

Lightspeed Restaurant works with different mediums / channels such as Phone Calls. Review Sites. Website etc.

Lightspeed Restaurant's features include Personalization, Ticketing, Gamification, etc. and Lightspeed Restaurant support capabilities include Email Support, Chat Support, Phone Support, etc. also Lightspeed Restaurant analytics capabilities include Analytics, and Custom Reports.

Reviews

"As an operations manager for eight restaurants, I’m never in one single place. Upserve establishes one consistent way to approach information. Being able to talk to a group of general managers, all looking at the exact same thing, using the same met...rics, learning the same skills, makes my life so much easier. It was such a pain before changing from a legacy to a cloud-based system." - Jordan Bright

Lightspeed Restaurant, Lightspeed Retail, Vend, Clover, Loyverse POS, etc., all belong to a category of solutions that help POS. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Lightspeed Restaurant

Top Industries

  • Restaurants
  • Food & Beverages
  • Hospitality

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Lightspeed Restaurant is popular in Restaurants, Food & Beverages, and Hospitality and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Lightspeed Restaurant Use Cases

How can Lightspeed Restaurant enhance your Loyalty Management process?

How does Lightspeed Restaurant facilitate Helpdesk Management?

How does Lightspeed Restaurant address your Rating And Review Management Challenges?

What makes Lightspeed Restaurant ideal for Campaign Management?

What benefits does Lightspeed Restaurant offer for Social Media Analytics?

36+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Lightspeed Restaurant solved their POS needs. Cuspera uses 1853 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific POS needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Lightspeed Restaurant testimonial

Jordan Bright

Operations Manager

Food Fight Restaurant Group

As an operations manager for eight restaurants, I’m never in one single place. Upserve establishes one consistent way to approach information. Being able to talk to a group of general managers, all looking at the exact same thing, using the same metrics, learning the same skills, makes my life so m...uch easier. It was such a pain before changing from a legacy to a cloud-based system.

Testimonial By Jordan Bright
Lightspeed Restaurant testimonial

Ron Koller

Owner

Malted Barley

In the restaurant industry, every minute of every shift counts. As an owner, you need a restaurant POS system that you can rely on, because your customers are relying on you. That includes restaurant payment processing, too. The guest experience doesn’t stop at the last bite, after all. Our previou...s system, sometimes it would take 3 to 6 minutes to do one credit card, and at the end of that sometimes the transaction would fail you’d have to start over.

Testimonial By Ron Koller
Lightspeed Restaurant testimonial

Riley Hutton

Managing Partner

Truluck’s

It’s unique that a company like Upserve can come in and seamlessly become part of our operation and preparation for shifts and then summaries of those shifts. It’s been a tremendous time saver for me, as an operator. Previously if I wanted to pull up stats for our team, it was you know, numerous re...ports and doing the math on my own and tracking these things in excel spreadsheets.

Testimonial By Riley Hutton
CUSTOMERS TESTIMONIALS
Lightspeed Restaurant testimonial

Jordan Bright

Operations Manager

Food Fight Restaurant Group

As an operations manager for eight restaurants, I’m never in one single place. Upserve establishes one consistent way to approach information. Being able to talk to a group of general managers, all looking at the exact same thing, using the same metrics, learning the same skills, makes my life so m...uch easier. It was such a pain before changing from a legacy to a cloud-based system.

Testimonial By Jordan Bright
Lightspeed Restaurant testimonial

Ron Koller

Owner

Malted Barley

In the restaurant industry, every minute of every shift counts. As an owner, you need a restaurant POS system that you can rely on, because your customers are relying on you. That includes restaurant payment processing, too. The guest experience doesn’t stop at the last bite, after all. Our previou...s system, sometimes it would take 3 to 6 minutes to do one credit card, and at the end of that sometimes the transaction would fail you’d have to start over.

Testimonial By Ron Koller
Lightspeed Restaurant testimonial

Riley Hutton

Managing Partner

Truluck’s

It’s unique that a company like Upserve can come in and seamlessly become part of our operation and preparation for shifts and then summaries of those shifts. It’s been a tremendous time saver for me, as an operator. Previously if I wanted to pull up stats for our team, it was you know, numerous re...ports and doing the math on my own and tracking these things in excel spreadsheets.

Testimonial By Riley Hutton

Video

Introduction to Lightspeed Restaurant

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Frequently Asked Questions(FAQ)

for Lightspeed Restaurant

What is Lightspeed Restaurant?

Lightspeed Restaurant POS software to successfully run a restaurant. It helps to increase sales and revenue and enhance customer relationships.

Lightspeed Restaurant is an industry-leading Point-of-Sale ( POS )used by restaurants to power exceptional hospitality. It's a restaurant management solution built to improve guest experiences. It helps restaurants boost their profit margins, optimize their menu, grow business, reduce staff turn, and many more.

Its top features are, merge, transfer and split checks, offline mode ordering, providing hands-on practice for new hires, restaurant analytics to bring in more guests, and menu intelligence to understand the performance of each menu item.

What is Lightspeed Restaurant used for?

Lightspeed Restaurant is a POS Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Loyalty Management, Helpdesk Management and Rating And Review Management .

What are the top features of Lightspeed Restaurant?

Personalization, Ticketing and Gamification are some of the top features of Lightspeed Restaurant.

Who uses Lightspeed Restaurant?

Lightspeed Restaurant is used by Restaurants, Food & Beverages and Hospitality among other industries.

What are Lightspeed Restaurant alternatives?

Lightspeed Retail, Vend, Clover and Loyverse POS are popular alternatives for Lightspeed Restaurant.

Where is Lightspeed Restaurant located?

Lightspeed Restaurant is headquartered at 700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6.
lightning

Peers used Lightspeed Restaurant for loyalty management and helpdesk management

Lightspeed Restaurant Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.13/5

Read Reviews (2)
Analytics

4.42/5

Read Reviews (124)
Custom Reports

4.11/5

Read Reviews (354)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.13/5

Read Reviews (2)
Analytics

4.42/5

Read Reviews (124)
Custom Reports

4.11/5

Read Reviews (354)

Software Failure Risk Guidance

?

for Lightspeed Restaurant

Overall Risk Meter

Low Medium High

Top Failure Risks for Lightspeed Restaurant

Lightspeed Commerce Inc Profile

Company Name

Lightspeed Commerce Inc

Year Founded

2005

HQ Location

700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6

Employees

501-1000

Social

Financials

IPO