Lightspeed Restaurant Overview

Lightspeed Restaurant is a leading POS system that enhances guest experiences and boosts profit margins. Key features include check management, offline ordering, and restaurant analytics.

Use Cases

Customers recommend Loyalty Management, Helpdesk Management, Rating And Review Management, as the business use cases that they have been most satisfied with while using Lightspeed Restaurant.

Other use cases:

  • Campaign Management
  • Social Media Analytics
  • Contract Management
  • Order Management
  • Coaching
  • Communication Management
  • Training & Onboarding
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Lightspeed Restaurant.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Improve Efficiency
  • Improve Internal Communications
  • Grow Market Share
  • Improve Digital And Social Presence
  • Improve Visibility
  • Establish Thought Leadership
See all business priorities See less business priorities

Lightspeed Restaurant Use-Cases and Business Priorities: Customer Satisfaction Data

Lightspeed Restaurant works with different mediums / channels such as Phone Calls. Review Sites. Website etc.

Lightspeed Restaurant's features include Personalization, Ticketing, Gamification, etc. and Lightspeed Restaurant support capabilities include Email Support, Chat Support, Phone Support, etc. also Lightspeed Restaurant analytics capabilities include Analytics, and Custom Reports.

Reviews

"One of the main features of Upserve POS that we liked from the very beginning was its portability. We knew we wanted to have a tablet based system. We didn’t want to be bogged down in any of the previous technologies that were out there. A lot of th...e older systems used giant terminals that could only be updated by a company somewhere in the US that you had to pay a lot of extra money for. We knew we didn’t need that." - Matt Greer

Peer review evidence (same sources as the product rating summary)

"...Changes to the system are easy to make and are instant, meaning there s no need to reboot the system. , loyalty programs, payments, and other applications integrate more easily with cloud platforms than with Windows-based POS...." How Much Do POS Systems Cost? We Compare Cloud vs. Legacy
"...ease of operation great tec support, very helpful people. ...." Peer review by James B., treasurer
"...Upserve s helps you access all online reviews in a single location...." Upserve POS for Wineries

Lightspeed Restaurant, Loyverse POS, POSist, Square Point of Sale, Square for Retail, etc., all belong to a category of solutions that help POS. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Lightspeed Restaurant

Top Industries

  • Restaurants
  • Food & Beverages
  • Hospitality

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Lightspeed Restaurant is popular in Restaurants, Food & Beverages, and Hospitality and is widely used by Small Business, Mid Market, and Enterprise.

Lightspeed Restaurant Customer wins, Customer success stories, Case studies

How efficiently Does Lightspeed Restaurant manage your Loyalty Management?

What makes Lightspeed Restaurant ideal for Helpdesk Management?

What Are the key features of Lightspeed Restaurant for Rating And Review Management?

How efficiently Does Lightspeed Restaurant manage your Campaign Management?

How does Lightspeed Restaurant facilitate Social Media Analytics?

11 buyers and buying teams have used Cuspera to assess how well Lightspeed Restaurant solved their POS needs. Cuspera uses 1853 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific POS needs.

CUSTOMERS TESTIMONIALS
Lightspeed Restaurant testimonial

Matt Greer

Caboose Brewing Company

One of the main features of Upserve POS that we liked from the very beginning was its portability. We knew we wanted to have a tablet based system. We didn’t want to be bogged down in any of the previous technologies that were out there. A lot of the older systems used giant terminals that could on...ly be updated by a company somewhere in the US that you had to pay a lot of extra money for. We knew we didn’t need that.

Testimonial By Matt Greer
Lightspeed Restaurant testimonial

Ron Koller

Owner

Malted Barley

In the restaurant industry, every minute of every shift counts. As an owner, you need a restaurant POS system that you can rely on, because your customers are relying on you. That includes restaurant payment processing, too. The guest experience doesn’t stop at the last bite, after all. Our previou...s system, sometimes it would take 3 to 6 minutes to do one credit card, and at the end of that sometimes the transaction would fail you’d have to start over.

Testimonial By Ron Koller
Lightspeed Restaurant testimonial

Evan Matz

Owner

Crafthouse

Since I switched to the Upserve POS system, anytime I did need support we’d call the 800 number and we’d instantly get somebody on the phone. With [another POS] I’d have to get a callback hours later, if that. What a difference Upserve has made. They’re always there for us, 24/7. Testimonial By Evan Matz
CUSTOMERS TESTIMONIALS
Lightspeed Restaurant testimonial

Matt Greer

Caboose Brewing Company

One of the main features of Upserve POS that we liked from the very beginning was its portability. We knew we wanted to have a tablet based system. We didn’t want to be bogged down in any of the previous technologies that were out there. A lot of the older systems used giant terminals that could on...ly be updated by a company somewhere in the US that you had to pay a lot of extra money for. We knew we didn’t need that.

Testimonial By Matt Greer
Lightspeed Restaurant testimonial

Ron Koller

Owner

Malted Barley

In the restaurant industry, every minute of every shift counts. As an owner, you need a restaurant POS system that you can rely on, because your customers are relying on you. That includes restaurant payment processing, too. The guest experience doesn’t stop at the last bite, after all. Our previou...s system, sometimes it would take 3 to 6 minutes to do one credit card, and at the end of that sometimes the transaction would fail you’d have to start over.

Testimonial By Ron Koller
Lightspeed Restaurant testimonial

Evan Matz

Owner

Crafthouse

Since I switched to the Upserve POS system, anytime I did need support we’d call the 800 number and we’d instantly get somebody on the phone. With [another POS] I’d have to get a callback hours later, if that. What a difference Upserve has made. They’re always there for us, 24/7. Testimonial By Evan Matz

Rhéo Thompson Candies - Consumer Goods - consumer goods

Lightspeed Retail and Lightspeed Payments helped Rhéo Thompson Candies grow revenue by 20%. The business switched from a manual cash register to an integrated POS and payments system. They saved 105 ...minutes per week on closing tasks and made their end-of-day process 60% faster. Advanced reporting improved planning and forecasting. The CRM helped them grow a customer segment by 40% and increase sales count by 7%.

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Opulence of Southern Pines - Retail - retail

Lightspeed helped Opulence of Southern Pines, a luxury bed and bath retailer, upgrade from an old system. They improved stock management and communication across three stores. Lightspeed Payments red...uced errors by 100%. Entering new inventory now takes minutes instead of days. The new loyalty program increased customer engagement and satisfaction.

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CBS Sports - Sporting Goods - sporting goods

Lightspeed helped CBS Sports modernize their retail operations. The store struggled with an old system that slowed down inventory and reporting. Lightspeed Retail, NuORDER, and Payments made work fas...ter and easier. CBS Sports now spends less time on manual data entry and more time with customers. Reordering top sellers takes just five minutes. The team makes smarter decisions with better data and fewer errors.

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Modern Golf - Sporting Goods - sporting goods

Lightspeed helps Modern Golf manage complex SKUs for custom golf club fitting across nine locations in Canada. The company needed a POS that could handle thousands of product variations. Lightspeed R...etail, Payments, eCom, and Open API enabled easy inventory management, custom orders, and stock transfers. Modern Golf saved over $10,000 in payment processing costs. Lightspeed's open API integration with GymMaster improved booking and sales data accuracy.

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Rutherford's Design - Design - design

Lightspeed Payments helped Rutherford's Design save over $8,000 a year in payment processing fees. The company replaced an unreliable, outdated POS system with Lightspeed, gaining a dependable point ...of sale and payments solution. Manual processes were eliminated, and all client profiles, sales, and purchase orders are now centralized and accessible from anywhere. Owner Steffanie Evans reports more predictable fees and improved efficiency. Lightspeed made operations smoother and more organized for this Dallas-based design studio.

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Apricot Lane Boutique - Apparel & Fashion - apparel & fashion

Lightspeed Retail helps Apricot Lane Boutique manage inventory, take payments, and access support from one platform. The system gives real-time insights into inventory trends and helps staff make sma...rt decisions about reordering. Franchisees use reporting tools to stay agile and tailor inventory to each location. Faster payments and better inventory management improve customer satisfaction. Apricot Lane has over 115 locations across the United States.

Read on →

Introduction to Lightspeed Restaurant

Video Thumbnail

Frequently Asked Questions(FAQ)

for Lightspeed Restaurant

What is Lightspeed Restaurant?

Lightspeed Restaurant POS software to successfully run a restaurant. It helps to increase sales and revenue and enhance customer relationships.

Lightspeed Restaurant is an industry-leading Point-of-Sale ( POS )used by restaurants to power exceptional hospitality. It's a restaurant management solution built to improve guest experiences. It helps restaurants boost their profit margins, optimize their menu, grow business, reduce staff turn, and many more.

Its top features are, merge, transfer and split checks, offline mode ordering, providing hands-on practice for new hires, restaurant analytics to bring in more guests, and menu intelligence to understand the performance of each menu item.

What is Lightspeed Restaurant used for?

Lightspeed Restaurant is a POS Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Loyalty Management, Helpdesk Management and Rating And Review Management .

What are the top features of Lightspeed Restaurant?

Personalization, Ticketing and Gamification are some of the top features of Lightspeed Restaurant.

Who uses Lightspeed Restaurant?

Lightspeed Restaurant is used by Restaurants, Food & Beverages and Hospitality among other industries.

What are Lightspeed Restaurant alternatives?

Loyverse POS, POSist, Square Point Of Sale and Square For Retail are popular alternatives for Lightspeed Restaurant.

Where is Lightspeed Restaurant located?

Lightspeed Restaurant is headquartered at 700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6.
lightning

Peers used Lightspeed Restaurant for loyalty management and helpdesk management

Lightspeed Restaurant Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.13/5

Read Reviews (2)
Analytics

4.42/5

Read Reviews (124)
Custom Reports

4.11/5

Read Reviews (354)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.13/5

Read Reviews (2)
Analytics

4.42/5

Read Reviews (124)
Custom Reports

4.11/5

Read Reviews (354)

Software Failure Risk Guidance

?

for Lightspeed Restaurant

Overall Risk Meter

Low Medium High

Top Failure Risks for Lightspeed Restaurant

Lightspeed Commerce Inc News

Financial

Lightspeed will post annual results before market open on May 21

Lightspeed will announce its annual financial results on May 21 before the market opens.

Product

Lightspeed adds 100, 000 Faire brands to Retail

Lightspeed has expanded its Retail platform by integrating 100,000 brands from Faire, enhancing its product offerings for retailers.

Partnership

Lightspeed and Faire Launch Lightspeed Wholesale Integration to Power ...

Lightspeed Commerce Inc. has launched a new integration with Faire, a B2B wholesale marketplace, enhancing its Lightspeed Wholesale feature. This integration allows retailers to access over 100,000 Faire brands directly within Lightspeed Retail, streamlining product discovery and ordering processes. Retailers can now seamlessly import and sync Faire's orders, reducing operational complexity and improving efficiency.

Product

Lightspeed introduces new tools to make restaurant operations more efficient

Lightspeed has launched new tools aimed at enhancing restaurant operations. These tools are designed to improve efficiency in managing various aspects of restaurant businesses, likely through advanced software solutions.

Lightspeed Commerce Inc Profile

Company Name

Lightspeed Commerce Inc

Year Founded

2005

HQ Location

700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6

Employees

501-1000

Social

Financials

IPO