Lightspeed Restaurant Overview

Lightspeed Restaurant is a leading POS system that enhances guest experiences and boosts profit margins. Key features include check management, offline ordering, and restaurant analytics.

Use Cases

Customers recommend Loyalty Management, Helpdesk Management, Rating And Review Management, as the business use cases that they have been most satisfied with while using Lightspeed Restaurant.

Other use cases:

  • Campaign Management
  • Social Media Analytics
  • Contract Management
  • Order Management
  • Coaching
  • Communication Management
  • Training & Onboarding
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Lightspeed Restaurant.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Improve Efficiency
  • Improve Internal Communications
  • Grow Market Share
  • Improve Digital And Social Presence
  • Improve Visibility
  • Establish Thought Leadership
See all business priorities See less business priorities

Lightspeed Restaurant Use-Cases and Business Priorities: Customer Satisfaction Data

Lightspeed Restaurant works with different mediums / channels such as Phone Calls. Review Sites. Website etc.

Lightspeed Restaurant's features include Personalization, Ticketing, Gamification, etc. and Lightspeed Restaurant support capabilities include Email Support, Chat Support, Phone Support, etc. also Lightspeed Restaurant analytics capabilities include Analytics, and Custom Reports.

Reviews

"I need a POS to work, be responsive, and be easy to maintain. So, it needs to function without constantly having issues that I can update things, I can add things, I can add new menus, and not need to call up tech support just to do very simplistic ...tasks like that." - Ross Simon

Peer review evidence (same sources as the product rating summary)

"...Delight your guests by using our built-in promo codes, custom messages, and loyalty programs. ..." Online Ordering System for Restaurants
"...And very helpful and friendly support staff..." Peer review by Devon Moore, Hospitality
"...Upserve s helps you access all online reviews in a single location...." Upserve POS for Wineries

Lightspeed Restaurant, Loyverse POS, POSist, Square Point of Sale, Square for Retail, etc., all belong to a category of solutions that help POS. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Lightspeed Restaurant

Top Industries

  • Restaurants
  • Food & Beverages
  • Hospitality

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Lightspeed Restaurant is popular in Restaurants, Food & Beverages, and Hospitality and is widely used by Small Business, Mid Market, and Enterprise.

Lightspeed Restaurant Customer wins, Customer success stories, Case studies

What Are the key features of Lightspeed Restaurant for Loyalty Management?

What makes Lightspeed Restaurant ideal for Helpdesk Management?

How efficiently Does Lightspeed Restaurant manage your Rating And Review Management?

How does Lightspeed Restaurant facilitate Campaign Management?

Why is Lightspeed Restaurant the best choice for Social Media Analytics?

11 buyers and buying teams have used Cuspera to assess how well Lightspeed Restaurant solved their POS needs. Cuspera uses 1853 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific POS needs.

CUSTOMERS TESTIMONIALS
Lightspeed Restaurant testimonial

Ross Simon

Owner

Bitter & Twisted Cocktail Parlour

I need a POS to work, be responsive, and be easy to maintain. So, it needs to function without constantly having issues that I can update things, I can add things, I can add new menus, and not need to call up tech support just to do very simplistic tasks like that. Testimonial By Ross Simon
Lightspeed Restaurant testimonial

Jordan Bright

Operations Manager

Food Fight Restaurant Group

As an operations manager for eight restaurants, I’m never in one single place. Upserve establishes one consistent way to approach information. Being able to talk to a group of general managers, all looking at the exact same thing, using the same metrics, learning the same skills, makes my life so m...uch easier. It was such a pain before changing from a legacy to a cloud-based system.

Testimonial By Jordan Bright
Lightspeed Restaurant testimonial

Peter Kammerer

GM

Sandwich Hut

It’s very intuitive and user-friendly, which is essential for a good POS. It’s also there working for us fast and furious when we need it to, firing orders all over the kitchen. Now that we have Upserve POS in place, when new employees arrive I don’t really need to train them where to go to run a c...redit card. If you’re familiar with touch technology, the rest is pretty much self-explanatory. Upserve POS has great adaptability. We can change orders, edit orders in all kinds of smart ways.

Testimonial By Peter Kammerer
CUSTOMERS TESTIMONIALS
Lightspeed Restaurant testimonial

Ross Simon

Owner

Bitter & Twisted Cocktail Parlour

I need a POS to work, be responsive, and be easy to maintain. So, it needs to function without constantly having issues that I can update things, I can add things, I can add new menus, and not need to call up tech support just to do very simplistic tasks like that. Testimonial By Ross Simon
Lightspeed Restaurant testimonial

Jordan Bright

Operations Manager

Food Fight Restaurant Group

As an operations manager for eight restaurants, I’m never in one single place. Upserve establishes one consistent way to approach information. Being able to talk to a group of general managers, all looking at the exact same thing, using the same metrics, learning the same skills, makes my life so m...uch easier. It was such a pain before changing from a legacy to a cloud-based system.

Testimonial By Jordan Bright
Lightspeed Restaurant testimonial

Peter Kammerer

GM

Sandwich Hut

It’s very intuitive and user-friendly, which is essential for a good POS. It’s also there working for us fast and furious when we need it to, firing orders all over the kitchen. Now that we have Upserve POS in place, when new employees arrive I don’t really need to train them where to go to run a c...redit card. If you’re familiar with touch technology, the rest is pretty much self-explanatory. Upserve POS has great adaptability. We can change orders, edit orders in all kinds of smart ways.

Testimonial By Peter Kammerer

Rhéo Thompson Candies - Consumer Goods

Lightspeed Retail and Lightspeed Payments helped Rhéo Thompson Candies grow revenue by 20%. The business switched from a manual cash register to an integrated POS and payments system. They saved 105 ...minutes per week on closing tasks and made their end-of-day process 60% faster. Advanced reporting improved planning and forecasting. The CRM helped them grow a customer segment by 40% and increase sales count by 7%.

Opulence of Southern Pines - Retail

Lightspeed helped Opulence of Southern Pines, a luxury bed and bath retailer, upgrade from an old system. They improved stock management and communication across three stores. Lightspeed Payments red...uced errors by 100%. Entering new inventory now takes minutes instead of days. The new loyalty program increased customer engagement and satisfaction.

CBS Sports - Sporting Goods

Lightspeed helped CBS Sports modernize their retail operations. The store struggled with an old system that slowed down inventory and reporting. Lightspeed Retail, NuORDER, and Payments made work fas...ter and easier. CBS Sports now spends less time on manual data entry and more time with customers. Reordering top sellers takes just five minutes. The team makes smarter decisions with better data and fewer errors.

Modern Golf - Sporting Goods

Lightspeed helps Modern Golf manage complex SKUs for custom golf club fitting across nine locations in Canada. The company needed a POS that could handle thousands of product variations. Lightspeed R...etail, Payments, eCom, and Open API enabled easy inventory management, custom orders, and stock transfers. Modern Golf saved over $10,000 in payment processing costs. Lightspeed's open API integration with GymMaster improved booking and sales data accuracy.

Rutherford's Design - Design

Lightspeed Payments helped Rutherford's Design save over $8,000 a year in payment processing fees. The company replaced an unreliable, outdated POS system with Lightspeed, gaining a dependable point ...of sale and payments solution. Manual processes were eliminated, and all client profiles, sales, and purchase orders are now centralized and accessible from anywhere. Owner Steffanie Evans reports more predictable fees and improved efficiency. Lightspeed made operations smoother and more organized for this Dallas-based design studio.

Apricot Lane Boutique - Apparel & Fashion

Lightspeed Retail helps Apricot Lane Boutique manage inventory, take payments, and access support from one platform. The system gives real-time insights into inventory trends and helps staff make sma...rt decisions about reordering. Franchisees use reporting tools to stay agile and tailor inventory to each location. Faster payments and better inventory management improve customer satisfaction. Apricot Lane has over 115 locations across the United States.

Introduction to Lightspeed Restaurant

Video Thumbnail

Frequently Asked Questions(FAQ)

for Lightspeed Restaurant

What is Lightspeed Restaurant?

Lightspeed Restaurant POS software to successfully run a restaurant. It helps to increase sales and revenue and enhance customer relationships.

Lightspeed Restaurant is an industry-leading Point-of-Sale ( POS )used by restaurants to power exceptional hospitality. It's a restaurant management solution built to improve guest experiences. It helps restaurants boost their profit margins, optimize their menu, grow business, reduce staff turn, and many more.

Its top features are, merge, transfer and split checks, offline mode ordering, providing hands-on practice for new hires, restaurant analytics to bring in more guests, and menu intelligence to understand the performance of each menu item.

What is Lightspeed Restaurant used for?

Lightspeed Restaurant is a POS Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Loyalty Management, Helpdesk Management and Rating And Review Management .

What are the top features of Lightspeed Restaurant?

Personalization, Ticketing and Gamification are some of the top features of Lightspeed Restaurant.

Who uses Lightspeed Restaurant?

Lightspeed Restaurant is used by Restaurants, Food & Beverages and Hospitality among other industries.

What are Lightspeed Restaurant alternatives?

Loyverse POS, POSist, Square Point Of Sale and Square For Retail are popular alternatives for Lightspeed Restaurant.

Where is Lightspeed Restaurant located?

Lightspeed Restaurant is headquartered at 700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6.
lightning

Peers used Lightspeed Restaurant for loyalty management and helpdesk management

Lightspeed Restaurant Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.13/5

Read Reviews (2)
Analytics

4.42/5

Read Reviews (124)
Custom Reports

4.11/5

Read Reviews (354)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.13/5

Read Reviews (2)
Analytics

4.42/5

Read Reviews (124)
Custom Reports

4.11/5

Read Reviews (354)

Software Failure Risk Guidance

?

for Lightspeed Restaurant

Overall Risk Meter

Low Medium High

Top Failure Risks for Lightspeed Restaurant

Lightspeed Commerce Inc News

Executive

Lightspeed Commerce Appoints Bhawna Singh as Chief Technology Officer; Ships Wave of AI, Payments and Wholesale Innovations

Lightspeed Commerce has appointed Bhawna Singh as Chief Technology Officer to drive its AI roadmap and product innovations. Singh, with extensive experience in platform transformation, will enhance Lightspeed's technical leadership. Concurrently, Lightspeed launched new AI-powered features across its retail and hospitality platforms, including integrations with Faire, AI-driven inventory tools, and enhanced payment capabilities, aiming to streamline operations and boost revenue.

M&A

Lightspeed Sells Upserve for Up to $81M to Skyview

Lightspeed sold its non-core Upserve U.S. hospitality product line to Skyview Equity for up to $81 million, including a $37 million earnout. This divestiture aligns with Lightspeed's strategy to focus on retail in North America and hospitality in Europe. The transaction includes ~3,200 customer locations and ~70 employees. Lightspeed expects this move to enhance its revenue and gross profit growth trajectory.

M&A

Lightspeed sells Upserve unit, sets 2027 EBITDA goal

Lightspeed Commerce is divesting its Upserve U.S. hospitality product line to Skyview Equity for up to $81 million, including a $37 million earnout. This move aligns with Lightspeed's strategy to focus on retail in North America and hospitality in Europe. The sale impacts its fiscal targets but maintains long-term growth rates, enhancing capital flexibility for strategic investments.

M&A

Lightspeed Commerce Divests Upserve U.S. Hospitality Product Line to ...

Lightspeed Commerce has sold its Upserve U.S. hospitality product line to Skyview Equity for up to $81 million. This divestiture aligns with Lightspeed's strategy to focus on retail in North America and hospitality in Europe. The transaction includes 3,200 U.S. hospitality customer locations and 70 employees. The move is expected to enhance Lightspeed's revenue and gross profit growth.

Lightspeed Commerce Inc Profile

Company Name

Lightspeed Commerce Inc

Year Founded

2005

HQ Location

700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6

Employees

501-1000

Social

Financials

IPO