Lightspeed Restaurant Overview

Lightspeed Restaurant is a leading POS system that enhances guest experiences and boosts profit margins. Key features include check management, offline ordering, and restaurant analytics.

Use Cases

Customers recommend Loyalty Management, Helpdesk Management, Rating And Review Management, as the business use cases that they have been most satisfied with while using Lightspeed Restaurant.

Other use cases:

  • Campaign Management
  • Social Media Analytics
  • Contract Management
  • Order Management
  • Coaching
  • Communication Management
  • Training & Onboarding
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Lightspeed Restaurant.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Improve Efficiency
  • Improve Internal Communications
  • Grow Market Share
  • Improve Digital And Social Presence
  • Improve Visibility
  • Establish Thought Leadership
See all business priorities See less business priorities

Lightspeed Restaurant Use-Cases and Business Priorities: Customer Satisfaction Data

Lightspeed Restaurant works with different mediums / channels such as Phone Calls. Review Sites. Website etc.

Lightspeed Restaurant's features include Personalization, Ticketing, Gamification, etc. and Lightspeed Restaurant support capabilities include Email Support, Chat Support, Phone Support, etc. also Lightspeed Restaurant analytics capabilities include Analytics, and Custom Reports.

Reviews

"One of the main features of Upserve POS that we liked from the very beginning was its portability. We knew we wanted to have a tablet based system. We didn’t want to be bogged down in any of the previous technologies that were out there. A lot of th...e older systems used giant terminals that could only be updated by a company somewhere in the US that you had to pay a lot of extra money for. We knew we didn’t need that." - Matt Greer

Lightspeed Restaurant, Lightspeed Retail, Vend, Clover, Loyverse POS, etc., all belong to a category of solutions that help POS. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Lightspeed Restaurant

Top Industries

  • Restaurants
  • Food & Beverages
  • Hospitality

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Lightspeed Restaurant is popular in Restaurants, Food & Beverages, and Hospitality and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Lightspeed Restaurant Use Cases

What benefits does Lightspeed Restaurant offer for Loyalty Management?

How can Lightspeed Restaurant optimize your Helpdesk Management Workflow?

What benefits does Lightspeed Restaurant offer for Rating And Review Management?

What makes Lightspeed Restaurant ideal for Campaign Management?

How does Lightspeed Restaurant address your Social Media Analytics Challenges?

36+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Lightspeed Restaurant solved their POS needs. Cuspera uses 1853 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific POS needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Lightspeed Restaurant testimonial

Matt Greer

Caboose Brewing Company

One of the main features of Upserve POS that we liked from the very beginning was its portability. We knew we wanted to have a tablet based system. We didn’t want to be bogged down in any of the previous technologies that were out there. A lot of the older systems used giant terminals that could on...ly be updated by a company somewhere in the US that you had to pay a lot of extra money for. We knew we didn’t need that.

Testimonial By Matt Greer
Lightspeed Restaurant testimonial

Ross Simon

Owner

Bitter & Twisted Cocktail Parlour

I need a POS to work, be responsive, and be easy to maintain. So, it needs to function without constantly having issues that I can update things, I can add things, I can add new menus, and not need to call up tech support just to do very simplistic tasks like that. Testimonial By Ross Simon
Lightspeed Restaurant testimonial

Dimitri Vlahakis

owner

Esperanto

Something that’s very important to me, is that you have to have remote access to it. I need to be able to look at reports, track inventory, get e-mailed reports, on a regular basis. That’s something that I do get with Upserve POS and it’s something that makes my life easier. Testimonial By Dimitri Vlahakis
CUSTOMERS TESTIMONIALS
Lightspeed Restaurant testimonial

Matt Greer

Caboose Brewing Company

One of the main features of Upserve POS that we liked from the very beginning was its portability. We knew we wanted to have a tablet based system. We didn’t want to be bogged down in any of the previous technologies that were out there. A lot of the older systems used giant terminals that could on...ly be updated by a company somewhere in the US that you had to pay a lot of extra money for. We knew we didn’t need that.

Testimonial By Matt Greer
Lightspeed Restaurant testimonial

Ross Simon

Owner

Bitter & Twisted Cocktail Parlour

I need a POS to work, be responsive, and be easy to maintain. So, it needs to function without constantly having issues that I can update things, I can add things, I can add new menus, and not need to call up tech support just to do very simplistic tasks like that. Testimonial By Ross Simon
Lightspeed Restaurant testimonial

Dimitri Vlahakis

owner

Esperanto

Something that’s very important to me, is that you have to have remote access to it. I need to be able to look at reports, track inventory, get e-mailed reports, on a regular basis. That’s something that I do get with Upserve POS and it’s something that makes my life easier. Testimonial By Dimitri Vlahakis

Video

Introduction to Lightspeed Restaurant

Video Thumbnail

Frequently Asked Questions(FAQ)

for Lightspeed Restaurant

What is Lightspeed Restaurant?

Lightspeed Restaurant POS software to successfully run a restaurant. It helps to increase sales and revenue and enhance customer relationships.

Lightspeed Restaurant is an industry-leading Point-of-Sale ( POS )used by restaurants to power exceptional hospitality. It's a restaurant management solution built to improve guest experiences. It helps restaurants boost their profit margins, optimize their menu, grow business, reduce staff turn, and many more.

Its top features are, merge, transfer and split checks, offline mode ordering, providing hands-on practice for new hires, restaurant analytics to bring in more guests, and menu intelligence to understand the performance of each menu item.

What is Lightspeed Restaurant used for?

Lightspeed Restaurant is a POS Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Loyalty Management, Helpdesk Management and Rating And Review Management .

What are the top features of Lightspeed Restaurant?

Personalization, Ticketing and Gamification are some of the top features of Lightspeed Restaurant.

Who uses Lightspeed Restaurant?

Lightspeed Restaurant is used by Restaurants, Food & Beverages and Hospitality among other industries.

What are Lightspeed Restaurant alternatives?

Lightspeed Retail, Vend, Clover and Loyverse POS are popular alternatives for Lightspeed Restaurant.

Where is Lightspeed Restaurant located?

Lightspeed Restaurant is headquartered at 700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6.
lightning

Peers used Lightspeed Restaurant for loyalty management and helpdesk management

Lightspeed Restaurant Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.13/5 ★

Read Reviews (2)
Analytics

4.42/5 ★

Read Reviews (124)
Custom Reports

4.11/5 ★

Read Reviews (354)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.13/5 ★

Read Reviews (2)
Analytics

4.42/5 ★

Read Reviews (124)
Custom Reports

4.11/5 ★

Read Reviews (354)

Software Failure Risk Guidance

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for Lightspeed Restaurant

Overall Risk Meter

Low Medium High

Top Failure Risks for Lightspeed Restaurant

Lightspeed Commerce Inc Profile

Company Name

Lightspeed Commerce Inc

Year Founded

2005

HQ Location

700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6

Employees

501-1000

Social

Financials

IPO