Lightspeed Retail Overview

Lightspeed Retail is a cloud-based POS platform designed to streamline operations and increase efficiency. It offers features like inventory management, reporting, customer profiling, and omnichannel capabilities.

Use Cases

Customers recommend Helpdesk Management, Sales Document Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Lightspeed Retail.

Other use cases:

  • Onboarding
  • Workflow Management
  • Social Media Analytics
  • Engaging And Following Up
  • Trade Show Marketing
  • Products & Pricelist Management
  • Order Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Lightspeed Retail.

Other priorities:

  • Improve Digital And Social Presence
  • Increase Sales & Revenue
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
See all business priorities See less business priorities

Lightspeed Retail Use-Cases and Business Priorities: Customer Satisfaction Data

Lightspeed Retail works with different mediums / channels such as Phone Calls. Offline. Point Of Sale etc.

Lightspeed Retail's features include Personalization, Rewards, Gamification, etc. and Lightspeed Retail support capabilities include Chat Support, Email Support, Phone Support, etc. also Lightspeed Retail analytics capabilities include Analytics, and Custom Reports.

Reviews

"...All of my questions, [SENSITIVE CONTENT HIDDEN] assured me lightspeed retail was the same software just better and more integrated, he told me I could continue to print my quotes with pictures as I was on Onsite (Not True) that they would have programming make the changes for me(Programming wasn' able to accomplish this, without me recoding the receipts for each and every receipt based on if it was to print pictures or not...." Peer review by Alexander, Top Shelf Aquatics

Lightspeed Retail, Loyverse POS, POSist, Square Point of Sale, Square for Retail, etc., all belong to a category of solutions that help POS. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Lightspeed Retail

Top Industries

  • Retail
  • Apparel & Fashion
  • Sports

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Lightspeed Retail is popular in Retail, Apparel & Fashion, and Sports and is widely used by Small Business, Mid Market, and Enterprise.

Lightspeed Retail Customer wins, Customer success stories, Case studies

How does Lightspeed Retail address your Helpdesk Management Challenges?

How can Lightspeed Retail enhance your Sales Document Management process?

How does Lightspeed Retail facilitate Loyalty Management?

What makes Lightspeed Retail ideal for Onboarding?

Why is Lightspeed Retail the best choice for Workflow Management?

11 buyers and buying teams have used Cuspera to assess how well Lightspeed Retail solved their POS needs. Cuspera uses 3460 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific POS needs.

Apricot Lane Boutique - Apparel & Fashion

Lightspeed Retail helps Apricot Lane Boutique manage inventory, take payments, and access support from one platform. The system gives real-time insights into inventory trends and helps staff make sma...rt decisions about reordering. Franchisees use reporting tools to stay agile and tailor inventory to each location. Faster payments and better inventory management improve customer satisfaction. Apricot Lane has over 115 locations across the United States.

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Dutch Growers - Retail

Lightspeed Retail helped Dutch Growers, a garden center and boutique, speed up checkout and improve inventory management. They reduced manual inventory counts and ordering time. The team spends less ...time troubleshooting and more time with customers. Ecommerce sales grew with seamless integration. Built-in reporting made it easy to track results and make decisions during busy seasons.

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Paddle & Pickle - Sporting Goods

Lightspeed Retail helps Paddle & Pickle, a Quebec pickleball shop, sell in-store and at tournaments. The founders use Lightspeed Scanner for real-time sales and inventory insights. They manage over 1...,100 SKUs with a small team. Lightspeed's dashboard helps them track sales trends and make smart decisions. The system lets them sell anywhere and stay efficient as they grow.

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Thrifty Shopper - Retail

Lightspeed POS helped Thrifty Shopper, a large retail chain, speed up checkout and improve customer experience. The old POS was slow and hard to use. Lightspeed made payments faster and easier. Thrif...ty Shopper saw a 95% increase in efficiency. Custom reports from Lightspeed helped them make better decisions about inventory, pricing, and fundraising. The support team at Lightspeed was quick and helpful.

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Ashley's Lingerie and Swimwear - Retail

Lightspeed POS and NuORDER help Ashley's Lingerie and Swimwear manage three stores in New York. Ashley used to struggle with slow, manual purchase orders and inventory tracking. Lightspeed NuORDER cu...t purchase order time by 50% and made inventory management easier. Lightspeed Capital helped Ashley open more locations. The tools let Ashley keep her stores stocked and operations smooth while focusing on customer experience.

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Urban Garden - Retail

Lightspeed Retail helped Urban Garden speed up checkout by 10 times. Lines are now 5 times shorter. The POS is easy for cashiers to use. Labor costs are lower. Inventory management is better with mob...ile tools and reports. Owner Jessica Beck now has more time to grow the business.

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Lightspeed Retail - Advanced Reporting

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Frequently Asked Questions(FAQ)

for Lightspeed Retail

What is Lightspeed Retail?

Lightspeed Retail is a cloud-based point-of-sale platform that is designed to be accessed anytime and at any given place. It simplifies time-consuming tasks like inventory and employee management, focusing on taking care of customers and growing business. It is suitable for retailers in industries such as apparel, footwear, bike, jewelry, pet, sporting goods and home decor.

It enables them to meet their POS needs regardless of their size or nature of their products. It streamlines and keeps business operations running smoothly. It boasts of inventory management, quoting, ordering and invoicing tools, powerful reporting functionalities and jobs and timesheet features to boot. Access detailed sales reports in minutes and easily identify best-selling items or use the built-in customer profiles to provide personalized service that will increase customer loyalty.

Key features include POS, inventory management, purchasing inventory, omnichannel, track product transfers, sales reports, data reports, quoting, ordering, invoicing, customer profiling, drag and drop, multi-store passwords, advanced reporting uploader, purchase orders included in API, customer feedback, A/B testing capabilities, Social media integration, and more.

What is Lightspeed Retail used for?

Lightspeed Retail is a POS Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Sales Document Management and Loyalty Management .

What are the top features of Lightspeed Retail?

Personalization, Rewards and Gamification are some of the top features of Lightspeed Retail.

Who uses Lightspeed Retail?

Lightspeed Retail is used by Retail, Apparel & Fashion and Sports among other industries.

What are Lightspeed Retail alternatives?

Loyverse POS, POSist, Square Point Of Sale and Square For Retail are popular alternatives for Lightspeed Retail.

Where is Lightspeed Retail located?

Lightspeed Retail is headquartered at 700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6.
lightning

Peers used Lightspeed Retail for helpdesk management and sales document management

Lightspeed Retail Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.23/5 ★

Read Reviews (74)
Custom Reports

3.54/5 ★

Read Reviews (507)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.23/5 ★

Read Reviews (74)
Custom Reports

3.54/5 ★

Read Reviews (507)

Software Failure Risk Guidance

?

for Lightspeed Retail

Overall Risk Meter

Low Medium High

Top Failure Risks for Lightspeed Retail

Lightspeed Commerce Inc News

Financial

Lightspeed Announces First Quarter 2026 Financial Results

Lightspeed Commerce Inc. reported its first quarter 2026 financial results, showing a 15% increase in total revenue to $304.9 million and a 19% rise in gross profit. The company added approximately 1,700 new customer locations, with notable customer wins in North America and Europe. Despite a net loss of $49.6 million, Lightspeed achieved strong growth in transaction-based and subscription revenues, and improved gross margins.

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Lightspeed Commerce Inc Profile

Company Name

Lightspeed Commerce Inc

Company Website

https://www.lightspeedhq.com/

Year Founded

2005

HQ Location

700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6

Employees

501-1000

Social

Facebook Linkedin Twitter

Financials

IPO