LiveOps Overview
Liveops delivers superior customer experience outcomes through scalable contact center services. High-traffic and steady-state periods are efficiently managed.
Use Cases
Customers recommend Helpdesk Management, Engagement Management, Knowledge Management, as the business use cases that they have been most satisfied with while using LiveOps.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using LiveOps.
LiveOps Use-Cases and Business Priorities: Customer Satisfaction Data
LiveOps works with different mediums / channels such as Phone Calls. Social Media. E-Mail etc.
LiveOps's features include Personalization, and Recording. and LiveOps support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also LiveOps analytics capabilities include Analytics, and Custom Reports.
Reviews
"...The vendor offers phone and online support as well as video tutorials and a knowledge base...." Peer review from Featured Customers
LiveOps, Cadalys Conciergeâ„¢, RaiseATicket, Panviva, Azuredesk, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for LiveOps
Top Industries
- Information Technology and Services
- Financial Services
- Utilities
Popular in
- Small Business
- Mid Market
LiveOps is popular in Information Technology And Services, Financial Services, and Utilities and is widely used by Small Business, and Mid Market,
Comprehensive Insights on LiveOps Use Cases
What solutions does LiveOps provide for Helpdesk Management?
How efficiently Does LiveOps manage your Engagement Management?
What Are the key features of LiveOps for Knowledge Management?
How can LiveOps enhance your Collaboration process?
What makes LiveOps ideal for Onboarding?
16+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well LiveOps solved their Contact Center Software needs. Cuspera uses 439 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Hospital & Health Care
|
Hospital & Health Care |
CASE STUDY A leading medical testing companyRead More |
|
Insurance
|
Insurance |
CASE STUDY Top Five National Insurance CompanyRead More |
|
Insurance
|
Insurance |
CASE STUDY Top Five National Insurance CompanyRead More |
Peers used LiveOps for helpdesk management and engagement management
LiveOps Competitors
LiveOps Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (32) |
| Custom Reports | Read Reviews (27) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (32) |
| Custom Reports | Read Reviews (27) |
Software Failure Risk Guidance
?for LiveOps
Overall Risk Meter
Top Failure Risks for LiveOps
Liveops, Inc. News
Liveops Partners with Leading Medical Transportation Provider for Scalable Appointment Setting Services - EIN News
Liveops partners with a medical transportation provider to offer scalable appointment setting services.
Liveops, Inc. Profile
Company Name
Liveops, Inc.
Company Website
//liveops.comHQ Location
1365 North Scottsdale Road, Suite 390, Scottsdale, AZ 85257, US
Employees
101-250
Social
Financials
M&A
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