Customer stories

Product Business Settings

Loom is popular in Computer Software, Internet, and Education industries and is widely used by Mid Market, Small Business, and Enterprise.

Loom Product Overview

Loom transforms communication with its free online screen recording tool, trusted by over 22 million users. It offers advanced video editing and secure video storage, making it ideal for businesses seeking efficient asynchronous communication. Users can quickly create and share high-quality video messages, enhancing collaboration across teams. Loom's platform supports a range of use cases, from tutorials to team updates, streamlining information sharing. Its intuitive interface and powerful features cater to both individual and enterprise needs, facilitating seamless content creation and distribution. This innovative approach to video messaging fosters improved engagement and productivity.

How satisfied the customers are with Loom use-cases

Reviews

"Running a remote engineering organization, I can unequivocally say that we'd be lost without Loom. It enables rich async messaging with better context than written word. And using it for demos in our Code Reviews has yielded far less buggier code an...d a QA mindset." - Eric Nograles
"Loom, with the little face bubble in the corner is so powerful. It works so much better than traditional formats, where an audio track runs over animation or a slide show. Having a real face in the corner adds personality and brings the storytelling... to life." - Chris Radtke

Loom Customer Insights, Testimonials and Case Studies

What solutions does Loom provide for Collaboration?

How does Loom facilitate Onboarding?

Why is Loom the best choice for Content Management?

How efficiently Does Loom manage your Social Media Management?

How efficiently Does Loom manage your Engagement Management?

What is Loom?

Loom is a video making solution designed to help businesses facilitate workplace communication through video or screen recording capabilities. It is built for team alignment, engineering, design and sales.

Loom allows users to utilize the web interface to capture screens or record front-facing camera videos and share them via a link with stakeholders. It allows users to duplicate or trim video copies, send personalized videos, and receive notifications for every view.

Key features of Loom include online video sharing, customizable branding, encryption, collaboration, fast recording, screen sharing, link sharing, commenting, and more.

What is Loom used for?

Loom is a Video Platform Software mainly used by its customers to Improve Internal Communications and Acquire Customers by Collaboration, Onboarding and Content Management .

What are the top features of Loom?

Recording, Personalization and Capture screen are some of the top features of Loom.

Who uses Loom?

Loom is used by Computer Software, Internet and Education among other industries.

What are Loom alternatives?

Renderforest Video, InVideo, Cincopa and Bonjoro are popular alternatives for Loom.

Where is Loom located?

Loom is headquartered at 720 Market St, 6th Floor, San Francisco, California 94102, US.

13 buyers and buying teams have used Cuspera to assess how well Loom solved their Video Platform needs. Cuspera uses 2603 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Video Platform needs.

CUSTOMERS TESTIMONIALS
Loom testimonial

Eric Nograles

Director of Engineering

Crossbeam

Running a remote engineering organization, I can unequivocally say that we'd be lost without Loom. It enables rich async messaging with better context than written word. And using it for demos in our Code Reviews has yielded far less buggier code and a QA mindset. Testimonial By Eric Nograles
Loom testimonial

Chris Radtke

Sr Director of Content Marketing

Braze

Loom, with the little face bubble in the corner is so powerful. It works so much better than traditional formats, where an audio track runs over animation or a slide show. Having a real face in the corner adds personality and brings the storytelling to life. Testimonial By Chris Radtke
Loom testimonial

Ryan Hoover

Founder

ProductHunt

Communicating complex ideas is challenging for distributed teams in different time zones. Text takes too long and lacks fidelity. Video conferencing takes calendar coordination. Loom strikes the perfect balance and has become one of my favorite communication tools. Testimonial By Ryan Hoover
CUSTOMERS TESTIMONIALS
Loom testimonial

Eric Nograles

Director of Engineering

Crossbeam

Running a remote engineering organization, I can unequivocally say that we'd be lost without Loom. It enables rich async messaging with better context than written word. And using it for demos in our Code Reviews has yielded far less buggier code and a QA mindset. Testimonial By Eric Nograles
Loom testimonial

Chris Radtke

Sr Director of Content Marketing

Braze

Loom, with the little face bubble in the corner is so powerful. It works so much better than traditional formats, where an audio track runs over animation or a slide show. Having a real face in the corner adds personality and brings the storytelling to life. Testimonial By Chris Radtke
Loom testimonial

Ryan Hoover

Founder

ProductHunt

Communicating complex ideas is challenging for distributed teams in different time zones. Text takes too long and lacks fidelity. Video conferencing takes calendar coordination. Loom strikes the perfect balance and has become one of my favorite communication tools. Testimonial By Ryan Hoover

Tide Cleaners - Dry Cleaning And Laundry

Loom helped Tide Cleaners' design team cut 80% of in-person meetings. The team used Loom videos to share design ideas and get feedback from people in different locations. This change put 90 days of r...esource back into the business. Feedback became more focused and projects moved faster. Tide Cleaners now recommends Loom to other design leaders.

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Postclick - Marketing And Advertising

Loom helped Postclick boost team productivity and unify its global workforce. The company saw 60% adoption of Loom in just one month. This led to a 50% reduction in meetings and higher engagement rat...es in sales outreach. Customer support and success teams used Loom to build better client relationships and improve satisfaction. Loom made communication faster, more personal, and helped keep company culture strong.

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MetaLab - Design

Loom helped MetaLab boost design team productivity by 20%. The agency used Loom to cut down on meetings and improve communication with remote teams. Designers now share project updates and feedback u...sing video, saving eight hours a week. Loom also improved client communication, leading to faster decisions and better products. MetaLab delivers thousands of dollars of extra value on every design sprint.

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LaunchDarkly - Computer Software

Loom helped LaunchDarkly replace 523 meetings in 90 days. Product managers used Loom to share quick, targeted videos instead of holding live meetings. This made it easier to keep teams aligned and pr...ojects on track. In 90 days, 442 videos were rewatched in Loom’s knowledge base. Loom improved collaboration, saved time, and boosted productivity for developers, sales, and marketing teams.

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Intercom - Information Technology And Services

Loom helped Intercom make their sales outreach stand out with personalized video prospecting. Intercom used Loom to create custom videos for prospects, boosting cold email reply rates by 19%. The sal...es team also saved 12 days of manager time each year by using Loom for internal training. Intercom earned $120,000 from video-based outbound deals. Loom's easy-to-use platform let reps record, edit, and share videos quickly, helping Intercom connect better with prospects and grow revenue.

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Braze - Marketing Software

Loom helped Braze create over 100 marketing videos for the cost of one traditional video. Braze used Loom to quickly launch Braze TV, producing daily videos for different sales funnel stages. The pla...tform enabled fast video creation, with employees publishing videos in minutes. Within weeks, Braze saw 1,800 unique page views and an 18% increase in blog visitors. Loom improved keyword indexing, increased MQLs, and delivered high ROI for Braze's marketing efforts.

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What is Loom? Video messaging for work

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Peers used Loom for collaboration and onboarding

Loom Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.16/5

Read Reviews (3)
Analytics

4.80/5

Read Reviews (23)
Custom Reports

4.58/5

Read Reviews (145)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.16/5

Read Reviews (3)
Analytics

4.80/5

Read Reviews (23)
Custom Reports

4.58/5

Read Reviews (145)

Software Failure Risk Guidance

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for Loom

Overall Risk Meter

Low Medium High

Top Failure Risks for Loom

Loom, Inc. Profile

Company Name

Loom, Inc.

Company Website

https://www.loom.com/

HQ Location

720 Market St, 6th Floor, San Francisco, California 94102, US

Employees

11-50

Social

Financials

SERIES C