Loyalty Builders Overview

Loyalty Builders provides e-commerce businesses with predictive customer analytics tailored for retail marketing. It focuses on enhancing customer engagement through data-driven insights. Companies can apply these analytics to identify purchasing patterns and forecast customer behavior, helping teams develop targeted and personalized marketing campaigns. This approach supports businesses in refining their strategies to improve customer retention and increase sales. A notable example is its use by a Head of Analytics at a major marketing services provider, illustrating its practical application in real-world settings.

Use Cases

Customers recommend Campaign Management, Customise Loyalty Program, Identify Target Customers, as the business use cases that they have been most satisfied with while using Loyalty Builders.

Other use cases:

  • Personalized Marketing
  • Cross Selling
  • Lifetime Value Management
  • Products & Pricelist Management
  • Competitive Intelligence
  • Communication Management
  • Track Program Performance
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Loyalty Builders.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Increase Customer Life Time Value
  • Grow Market Share
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Loyalty Builders Use-Cases and Business Priorities: Customer Satisfaction Data

Loyalty Builders works with different mediums / channels such as Promotions. and E-Mail.

Loyalty Builders's features include Personalization, and Predictive Analytics. and Loyalty Builders support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Loyalty Builders analytics capabilities include Custom Reports, and Analytics.

Peer review evidence (same sources as the product rating summary)

"...Loyalty Builders is like spreading fertilizer on our marketing programs...." Data-Driven Marketing
"...Can you effectively classify and track customer loyalty?..." Retention Marketing - Loyalty Builders
"...The Loyalty Builders Approach : Loyalty Builders was able to target the best customers for 10 different product promotions immediately, even though marketing sometimes made last-minute changes to the products for each promotion...." B2C Specialty E-Tailer Makes Direct Mail 66% More Profitable

Loyalty Builders, belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Loyalty Builders automates personalized product recommendations and lifecycle offers across all channels. It predicts customer behavior to reduce churn and increase revenue.

Loyalty Builders Customer wins, Customer success stories, Case studies

Why is Loyalty Builders the best choice for Campaign Management?

How can Loyalty Builders optimize your Customise Loyalty Program Workflow?

What benefits does Loyalty Builders offer for Personalized Marketing?

How can Loyalty Builders enhance your Cross Selling process?

11 buyers and buying teams have used Cuspera to assess how well Loyalty Builders solved their E-Commerce Software needs. Cuspera uses 289 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

E-commerce retailer of herbal medicines and nutrition supplements - Retail

Loyalty Builders helped an e-commerce retailer of herbal medicines and nutrition supplements boost revenue by $315,000 in an email trial. The retailer wanted more website traffic and higher product d...iversity per order. Loyalty Builders used predictive analytics to personalize emails with top product recommendations for each customer. Over six campaigns, personalized emails lifted revenue by $0.43 per email compared to static emails. Projected annual incremental revenue is $2.6 million with this approach.

B2B healthcare products supplier - Health, Wellness And Fitness

Loyalty Builders used predictive analytics for a B2B healthcare products supplier. The company wanted to target the best customers for five high-value product categories. Loyalty Builders segmented c...ustomers and ran multi-channel campaigns. Response rates increased by 24% to 67% during the campaign. Revenue lift for promoted categories reached 92% to over 200%. Six months later, response rates stayed 12% to 40% above normal.

Sullivan Tire - Automotive - Large

Loyalty Builders helped Sullivan Tire use predictive analytics and customer data to personalize direct mail campaigns. The company targeted underperforming customers and one-time buyers with tailored... offers based on transaction history. This approach led to over $1 million in new revenue. Average revenue per buyer grew by more than $200, and service tickets included two more items per visit. The number of underperformers dropped, and median revenue increased across loyalty ranks.

B2C specialty e-tailer - Retail

Loyalty Builders helped a B2C specialty e-tailer make direct mail campaigns 66% more profitable. The company used predictive analytics to target the best customers for 10 product groups. Before, thei...r internal team modeled campaigns but missed key segments. Loyalty Builders found thousands of new high-value targets. Campaign profitability rose by an average of 66% over control groups. The company said no other vendor exceeded their profitability goals.

B2B apparel maker - Apparel & Fashion

Loyalty Builders used predictive analytics and personalized email campaigns for a B2B apparel maker. The company had stagnant marketing returns and limited analytics skills. Loyalty Builders sent 5 t...argeted emails over 6 weeks, using cross-sell and re-sell offers. The result was a $342,314 revenue lift. Buyer rates increased by 30% to 77% per email, and order value rose by 12% to 80%.

CPG/E-commerce company - Consumer Goods - Large

Loyalty Builders helped a CPG/e-commerce company boost revenue by $490,000 in one campaign. The company used predictive analytics and personalized email offers based on customer segments. Over 800,00...0 emails were sent, with a control group of 250,000. Customized emails generated 3x to 4x more revenue than standard emails. No complex data integration or large marketing budget was needed.

lightning

Peers used Loyalty Builders for campaign management and customise loyalty program

Loyalty Builders Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.28/5

Read Reviews (20)
Custom Reports

4.32/5

Read Reviews (40)
Analytics

4.20/5

Read Reviews (27)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.28/5

Read Reviews (20)
Custom Reports

4.32/5

Read Reviews (40)
Analytics

4.20/5

Read Reviews (27)

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Top Failure Risks for Loyalty Builders

Loyalty Builders, Inc. Profile

Company Name

Loyalty Builders, Inc.

HQ Location

Portsmouth, New Hampshire, United States

Employees

11-50

Social

Financials

SERIES A