Mad Mobile: Product updates, Customer stories, and Insights | 2026 Cuspera

CAKE MenuPad from Mad Mobile helped a fast casual restaurant brand with over 600 locations. The restaurant needed to improve staff efficiency and guest experience with tableside ordering. They used C...AKE MenuPad to connect legacy POS with mobile tablets. The results were a 33% increase in average ticket value, tables turned 5 minutes faster, and an average per-seat revenue increase of $2.14. The solution also provided a modern, contactless payment experience for guests.
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Concierge Clienteling helped URBN connect online and in-store shopping. URBN used Concierge to set virtual appointments and share buy links. Sales associates sent over 11,000 product shares and reach...ed 27,000 customers. They converted 65% of customer touchpoints. URBN saw a 50% increase in units sold and a 33% rise in average order value.
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CAKE restaurant POS helped Pacific Sushi & Grill solve order processing problems. The owner needed a system to speed up service and reduce staff running around. CAKE POS and mobile OrderPads let staf...f print tickets at multiple stations and take orders tableside. This made order entry faster and easier. The owner says the new system improved speed during busy times and made staff focus more on customers.
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CAKE POS helped the Japanese Tea Garden upgrade from a cash register to a modern restaurant point of sale system. The Tea House faced long lines, slow service, and manual errors with their old system.... With CAKE, they cut order time in half and reduced lines by 30-50%. Staff tips doubled, and errors dropped thanks to built-in menu items and tracking. The manager saved up to two hours a day on reconciliation and gained better control over operations.
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CAKE's restaurant reservation app helped Ippudo NY improve their guest experience. The app reduced walk-aways by 25%, cutting the rate from 12% to under 9%. Complaints about wait times dropped by 50%..., and positive feedback increased. The system created over 10,120 guest profiles, helping staff identify regulars and VIPs. The app also made it easier for staff to manage the waitlist and improved guest communication.
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