MadCap Central Overview

MadCap Central optimizes publishing with cloud-based workflow management. Users can schedule a demo or start a 30-day free trial.

Use Cases

Customers recommend Content Management, Sending & Publishing Communications, Workflow Management, as the business use cases that they have been most satisfied with while using MadCap Central.

Other use cases:

  • Collaboration
  • Competitive Intelligence
  • Proposal & Quote Management
  • Lead Analytics
  • Contract Management
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Business Priorities

Improve Efficiency and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using MadCap Central.

Other priorities:

  • Enter New Markets Internationally Or Locally
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MadCap Central Use-Cases and Business Priorities: Customer Satisfaction Data

MadCap Central's features include Alerts: Popups & Notifications, Dashboard, and Widgets. and MadCap Central support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also MadCap Central analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We've been Flare users for years, but now have a need to share out content to the rest of the organization, and this is just the ticket...." Peer review by Administrator

MadCap Central, Adobe Creative Cloud, Wordable, Chanty, Pics.io, etc., all belong to a category of solutions that help Authoring and Publishing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for MadCap Central

Top Industries

  • Computer Software

Popular in

  • Enterprise

MadCap Central is popular in Computer Software, and is widely used by Enterprise,

MadCap Central Customer wins, Customer success stories, Case studies

What Are the key features of MadCap Central for Content Management?

What solutions does MadCap Central provide for Sending & Publishing Communications?

Why is MadCap Central the best choice for Workflow Management?

What benefits does MadCap Central offer for Collaboration?

Why is MadCap Central the best choice for Competitive Intelligence?

11 buyers and buying teams have used Cuspera to assess how well MadCap Central solved their Authoring and Publishing needs. Cuspera uses 259 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Authoring and Publishing needs.

 

Jet Linx Delivers First-Class, FAA-Approved Airline Operations Manuals and Training Using MadCap Software

Jet Linx uses MadCap Flare to enhance its documentation process, delivering FAA-approved airline operations manuals across multiple platforms, including mobile devices and web browsers. This adoption... has reduced manual production time from weeks to days, improved compliance with FAA regulations, and facilitated content creation and management. The integration supports over 300 employees, offering easy access to critical information and streamlining operations.

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Apteco Cuts Time to Deliver Online Help Using MadCap Software

Apteco has significantly reduced the time required to deliver online help and documentation by using MadCap Software's Flare and Flare Online. This adoption enables Apteco to provide modern, responsi...ve HTML5 help content, streamline translations, and enhance user experience with advanced search and multimedia features. The integration supports Apteco's agile software release cycle, reducing support calls and improving customer satisfaction.

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84.51 Chooses MadCap Software to Replace Traditional LMS

84.51, a subsidiary of Kroger, has replaced its traditional learning management system with MadCap Software's Flare and MadCap Central to create the Stratum Learning Center. This new platform offers ...a modern web experience with how-to guides, documentation, and multimedia tutorials, enhancing user onboarding and collaboration. The success of this implementation has led to the development of similar learning centers for other products.

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Towson University - Education - Large

MadCap Flare helped Towson University teach online help authoring best practices. Students with little technical background used Flare to create structured online content based on XML. The XML editor... made it easy for non-technical students to learn and use XML. All students developed online help that met or exceeded requirements. Flare's flexibility supported different workflows and allowed publishing in Web Help and HTML Help formats.

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Corpay - Financial Services - Large

Corpay used MadCap Software’s MadTranslations to localize its Cross-Border Payments platform and online Help guide into seven languages. The company chose MadTranslations for its native-language tran...slators with financial expertise and automated file handling. The first Italian translation took 10 weeks as a proof of concept, then all six additional languages were completed in eight months. Corpay reduced time and cost to update localized content and met strict compliance requirements. The process improved efficiency and minimized changes needed in translations.

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Alliance Machine Systems International LLC - Manufacturing

MadCap Flare and MadCap Flare Online help Alliance Machine Systems deliver product manuals and training for 16 machine lines in up to four languages. Content reuse features speed up manual delivery a...nd support 54-plus modules and 92-plus configurations. MadCap Lingo cuts translation time by 30% to 75% and reduces costs by 20% to 30%. Factory operators use interactive HTML manuals on machine touchscreens. Storing documents on MadCap Flare Online makes collaboration and version control easier for the technical writing team.

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Getting Started with MadCap Central

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Peers used MadCap Central for content management and sending & publishing communications

MadCap Central Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.21/5 ★

Read Reviews (2)
Analytics

4.36/5 ★

Read Reviews (13)
Custom Reports

4.22/5 ★

Read Reviews (34)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.21/5 ★

Read Reviews (2)
Analytics

4.36/5 ★

Read Reviews (13)
Custom Reports

4.22/5 ★

Read Reviews (34)

Software Failure Risk Guidance

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for MadCap Central

Overall Risk Meter

Low Medium High

Top Failure Risks for MadCap Central

MadCap Software, Inc News

Awards

Ars Logica Names IXIASOFT as Global CCMS Leader - IXIA CCMS

IXIASOFT, a MadCap Software company, has been recognized by Ars Logica as a global leader in component content management systems (CCMS). The IXIA CCMS excels in multi-channel publishing, scalability, taxonomy, semantics, and component lifecycle management, making it a top choice for business users and technologists.

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M&A

IXIA CCMS Announces the Acquisition of AuthorBridge

IXIASOFT, a MadCap Software company, has acquired AuthorBridge from Stilo International. This acquisition enhances IXIASOFT's CCMS offerings by integrating AuthorBridge, a DITA-based web editing tool, to better serve non-DITA authors. The acquisition aligns with IXIASOFT's strategy to expand its product suite and strengthen its position in the CCMS market.

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M&A

MadCap Software Announces Acquisition of Doc-To-Help from GrapeCity

MadCap Software has acquired Doc-To-Help from GrapeCity, enhancing its suite of content authoring tools. This acquisition includes all Doc-To-Help assets and intellectual property, and the product will now be based at MadCap's headquarters. The move aims to expand MadCap's offerings with a Microsoft Word-based authoring solution, complementing its existing XML-based tools.

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M&A

MadCap Software Acquires IXIASOFT to Add Enterprise-Class DITA CCMS to Product Offerings, Expand Support for Customers Content Strategies

MadCap Software has acquired IXIASOFT, a leader in DITA component content management systems, to enhance its product offerings and support customers' content strategies. This acquisition positions MadCap Software to provide comprehensive solutions for developing, delivering, and managing content. IXIASOFT will operate as a wholly-owned subsidiary, expanding MadCap's global presence.

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MadCap Software, Inc Profile

Company Name

MadCap Software, Inc

Company Website

https://www.madcapsoftware.com/

HQ Location

9191 Towne Centre Dr, 150, San Diego, California 92122, US

Employees

51-100

Social

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Financials

PRIVATE