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MadCap Central: Use-Cases, Insights and Reviews | 2025 Cuspera

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Secure cloud-based authoring, collaboration and project management

MadCap Central Overview

MadCap Central optimizes publishing with cloud-based workflow management. Users can schedule a demo or start a 30-day free trial.

Use Cases

Customers recommend Content Management, Sending & Publishing Communications, Workflow Management, as the business use cases that they have been most satisfied with while using MadCap Central.

Other use cases:

Collaboration
Competitive Intelligence
Proposal & Quote Management
Lead Analytics
Contract Management

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Business Priorities

Improve Efficiency and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using MadCap Central.

Other priorities:

Enter New Markets Internationally Or Locally

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MadCap Central Use-Cases and Business Priorities: Customer Satisfaction Data

MadCap Central's features include Alerts: Popups & Notifications, Dashboard, and Widgets. and MadCap Central support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also MadCap Central analytics capabilities include Analytics, and Custom Reports.

Reviews

"...MadCap Central is the only cloud-based solution that allows your team to easily track and manage tasks, manage workflows, schedule and automate processes, and extend your authoring capabilities with integrated subject matter expert (SME) contribution and review...." Peer review

MadCap Central, Adobe Creative Cloud, Wordable, Chanty, Pics.io, etc., all belong to a category of solutions that help Authoring and Publishing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for MadCap Central

Top Industries

Computer Software

Popular in

Enterprise

MadCap Central is popular in Computer Software, and is widely used by Enterprise,

Comprehensive Insights on MadCap Central Use Cases

How does MadCap Central address your Content Management Challenges?

Why is MadCap Central the best choice for Sending & Publishing Communications?

What Are the key features of MadCap Central for Workflow Management?

How can MadCap Central optimize your Collaboration Workflow?

What benefits does MadCap Central offer for Competitive Intelligence?

5+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well MadCap Central solved their Authoring and Publishing needs. Cuspera uses 259 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Authoring and Publishing needs.

Case Studies

Automotive

CASE STUDY Rivian

MadCap Flare and MadCap Flare Online help Rivian deliver an interactive owner’s guide in their vehicle infotainment system. The guide works as an app and switches between day and night modes. Analyti...cs in Flare Online help Rivian improve search results. Content reuse and Amazon S3 publishing let the team keep up with software updates. A global project ensures consistent content across infotainment, web, and print. Preview and testing features help writers catch errors before release.

Consumer Electronics

CASE STUDY Vogel's

MadCap Flare and MadCap Lingo helped Vogel's modernize its user manuals. INSTRKTIV led the switch from Adobe InDesign to MadCap Flare. Vogel's now delivers interactive, mobile-first manuals in 17 lan...guages. The time to update manuals dropped from one month to less than one day. Over 80% of manual visits come from mobile users via QR codes. Vogel's eliminated paper-based manuals, supporting sustainability.

Transportation/Trucking/Railroad

CASE STUDY Transflo

MadCap Flare, Flare Online, and MadCap Connect for Salesforce helped Transflo build modern knowledge bases. Before, users struggled with outdated CHM and PDF files and needed to call support. With Ma...dCap Software, Transflo cut 120,000 hours of support time. Users now get self-help online, both in the office and on the road. The company also increased brand awareness.

CASE STUDY Jet Linx

MadCap Flare helps Jet Linx deliver FAA-approved airline operations manuals and training. Employees access manuals on mobile devices, web browsers, and in print. The solution enables a modern web exp...erience with search and diagrams. Jet Linx cut manual production time from up to 3 weeks to just 3 days. Content creation is faster with templates and Microsoft Word imports. Version control supports regulatory audits and compliance.

CASE STUDY TrueContext Inc.

MadCap Flare and MadCap Flare Online help TrueContext Inc. deliver fast, web-based product documentation. Customers get answers quickly with advanced search, topics, and embedded videos. Integration ...with Zendesk connects documentation to support resources. The support team reduced mean times for first and full resolution. Version control and content management features let the technical writing team keep up with rapid product changes.

CASE STUDY LI-COR Biosciences

MadCap Flare helps LI-COR Biosciences deliver a modern technical support website and embedded help. The company uses Flare to provide self-service answers, reducing the load on its support team. The ...technical writing team now produces twice as much content with the same effort. Flare's features enable advanced search, embedded videos, and code samples for users. The support site matches LI-COR’s brand and is easy to update. Integration with GitHub improves collaboration for technical writers.

Getting Started with MadCap Central

Peers used MadCap Central for content management and sending & publishing communications

MadCap Central Competitors

More MadCap Central Alternatives...

MadCap Central Features

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FEATURE	RATINGS AND REVIEWS
AI Powered	3.21/5 ★ Read Reviews (2)
Analytics	4.36/5 ★ Read Reviews (13)
Custom Reports	4.22/5 ★ Read Reviews (34)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	3.21/5 ★ Read Reviews (2)
Analytics	4.36/5 ★ Read Reviews (13)
Custom Reports	4.22/5 ★ Read Reviews (34)

Software Failure Risk Guidance

for MadCap Central

Overall Risk Meter

Low Medium High

Top Failure Risks for MadCap Central

MadCap Software, Inc News

17/06/2024

MadCap Software Bridges Silos of Corporate Content with Latest Product Offerings

MadCap Software, Inc. Publish to Syndicate fosters collaboration across technical and learning and development teams; CCMS-Central Connector offers a ...

MadCap Software, Inc Profile

Company Name

MadCap Software, Inc

Company Website

https://www.madcapsoftware.com/

HQ Location

9191 Towne Centre Dr, 150, San Diego, California 92122, US

Employees

51-100

Social

Financials

PRIVATE