MaestroQA Overview
MaestroQA enhances customer support quality with in-depth insights. The feature-rich platform is tailored for an elevated customer experience.
Use Cases
Customers recommend Coaching, Measuring Customer Satisfaction, Sales Review & Feedback, as the business use cases that they have been most satisfied with while using MaestroQA.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using MaestroQA.
MaestroQA Use-Cases and Business Priorities: Customer Satisfaction Data
MaestroQA's features include Ticketing, Dashboard, and Personalization. and MaestroQA support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also MaestroQA analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Heroes can also login to MaestroQA to view feedback, session notes, and individual quality reports, which ultimately elevates the coaching experience for the agent and myself...." Peer review by Monica Edie, SpotHero, SpotHero
MaestroQA, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for MaestroQA
Top Industries
- Computer Software
- Retail
Popular in
- Mid Market
- Large Enterprise
- Enterprise
MaestroQA is popular in Computer Software, and Retail, and is widely used by Mid Market, Large Enterprise, and Enterprise.
Comprehensive Insights on MaestroQA Use Cases
What makes MaestroQA ideal for Coaching?
How does MaestroQA facilitate Measuring Customer Satisfaction?
What Are the key features of MaestroQA for Sales Review & Feedback?
7+ more Business Use Cases
29 buyers and buying teams have used Cuspera to assess how well MaestroQA solved their Contact Center Software needs. Cuspera uses 198 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Computer & Network Security
|
Computer & Network Security |
CASE STUDY EtsyRead More |
Video
What does MaestroQA do?
Peers used MaestroQA for coaching and measuring customer satisfaction
MaestroQA Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (20) |
| Analytics | Read Reviews (3) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (20) |
| Analytics | Read Reviews (3) |
MaestroQA Integrations
MaestroQA integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for MaestroQA
Top Failure Risks for MaestroQA
MaestroQA Profile
Company Name
MaestroQA
Company Website
https://www.maestroqa.com/HQ Location
41 E 11th St, New York, US
Employees
01-10
Social
Financials
SEED
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