MaintainX: Product updates, Customer stories, and Insights | 2026 Cuspera

MaintainX helped Allwest Engineering (AEL) streamline preventive maintenance across 20+ plants in under a year. Equipment reliability improved quickly, with regional managers seeing dramatic changes.... AEL replaced spreadsheets with easy-to-use maintenance software. They also created new revenue streams by embedding MaintainX into plant installations. The solution reduced downtime and made maintenance planning simple for concrete manufacturing.
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MaintainX helped LUV Car Wash move from spreadsheets to a modern CMMS. The team gained better data tracking and improved accountability. They now have more reliable maintenance operations and less do...wntime. The user-friendly interface made it easy for staff to adopt. LUV Car Wash can now deliver a better customer experience with streamlined operations.
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MaintainX helped THIRA Health increase their ratio of proactive to reactive work orders from 13% to 36%. Before MaintainX, the team used Excel and Microsoft Teams, which slowed them down. With Mainta...inX, they set up real-time reporting, standard operating procedures, and mobile work requests. The facilities team now works more efficiently and supports patient care better. Leadership saw clear results and backed the new system.
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MaintainX helped Ahlstrom reduce mean time to repair (MTTR) by 90%. The company faced challenges with lost tribal knowledge and reactive maintenance. MaintainX's CMMS centralized all maintenance data... and made tribal knowledge accessible. Retired technicians helped capture lost information. Now, technicians use MaintainX to record and access knowledge, improving maintenance workflows and reducing downtime.
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MaintainX helped a McDonald's franchise owner save 20-30 hours each week. The owner used to spend half the week editing and distributing checklists. With MaintainX, all SOPs and work orders are manag...ed in one app. The team now communicates and tracks tasks digitally. The franchise ran seven restaurants more smoothly and handled COVID-19 safety with digital checklists. McDonald's Corporation noticed the improvements and now recommends the system to new franchisees.
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MaintainX helped ColdTrack cut downtime by 70%. The company went fully paperless, improving maintenance tracking and audit readiness. Parts costs dropped from $28,000 to under $10,000 monthly, a 70% ...reduction. Administrative work hours fell by over 40%. ColdTrack now has better inventory control, faster audits, and improved customer trust. Leadership uses real-time data to justify maintenance spending.
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