Malcolm! Overview
Malcolm! offers FAQs, Knowledge Base, Workflows, and Payments to enhance customer service. Discover how these features can boost customer satisfaction.
Use Cases
Customers recommend Workflow Management, Engagement Management, Knowledge Management, as the business use cases that they have been most satisfied with while using Malcolm!.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Malcolm!.
Malcolm! Use-Cases and Business Priorities: Customer Satisfaction Data
Malcolm! works with different mediums / channels such as Newsletter.
Malcolm!'s features include Widgets, and Ticketing. and Malcolm! support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Malcolm! analytics capabilities include Custom Reports, and Analytics.
Reviews
"...This is the easiest, fastest and most cost-effective way to master customer interaction for a start-up or scale-up business...." Peer review by Eduardo R., Founder , Marketing and Advertising
Malcolm!, belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Malcolm!
Top Industries
- Information Technology and Services
- Marketing and Advertising
- Insurance
Popular in
- Small Business
- Mid Market
Malcolm! is popular in Information Technology And Services, Marketing And Advertising, and Insurance and is widely used by Small Business, and Mid Market,
Comprehensive Insights on Malcolm! Use Cases
What solutions does Malcolm! provide for Workflow Management?
Why is Malcolm! the best choice for Engagement Management?
How does Malcolm! facilitate Knowledge Management?
What solutions does Malcolm! provide for Sending & Publishing Communications?
5+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Malcolm! solved their Other Demand Generation needs. Cuspera uses 197 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.
Video
Introducing Malcolm!
Peers used Malcolm! for workflow management and engagement management
Malcolm! Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (26) |
| Analytics | Read Reviews (6) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (26) |
| Analytics | Read Reviews (6) |
Malcolm! Integrations
Malcolm! integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Malcolm!
Top Failure Risks for Malcolm!
Malcolm! Profile
Company Name
Malcolm!
Company Website
https://malcolm.app/HQ Location
Coppergate House, 10 Whites Row, London, London E1 7NF, GB
Employees
11-50
Social
Financials
PRIVATE
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