ManageEngine Analytics Plus Overview

ManageEngine Analytics Plus is a self-service IT analytics solution offering rich visualizations and dashboards. It enhances IT data analysis with intuitive tools.

Use Cases

Customers recommend Helpdesk Management, Sending & Publishing Communications, Competitive Intelligence, as the business use cases that they have been most satisfied with while using ManageEngine Analytics Plus.

Other use cases:

  • Lead Analytics
  • Measuring Customer Satisfaction
  • Collaboration
  • Forecasting
  • Workflow Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Launch New Products are the most popular business priorities that customers and associates have achieved using ManageEngine Analytics Plus.

ManageEngine Analytics Plus Use-Cases and Business Priorities: Customer Satisfaction Data

ManageEngine Analytics Plus works with different mediums / channels such as E-Mail. Offline. and On Premises.

ManageEngine Analytics Plus's features include Dashboard. and ManageEngine Analytics Plus support capabilities include 24/7 Support, Email Support, Chat Support, etc. also ManageEngine Analytics Plus analytics capabilities include Analytics, and Custom Reports.

Reviews

"...With the help of your support technicians, I am learning the functions useful to my organisation ...." Peer review by Jody W., IT Training and Support, Health, Wellness and Fitness

ManageEngine Analytics Plus, belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ManageEngine Analytics Plus

Top Industries

  • Information Technology and Services
  • Real Estate
  • Banking

Popular in

  • Enterprise
  • Small Business
  • Mid Market

ManageEngine Analytics Plus is popular in Information Technology And Services, Real Estate, and Banking and is widely used by Enterprise, Small Business, and Mid Market.

ManageEngine Analytics Plus Customer wins, Customer success stories, Case studies

What Are the key features of ManageEngine Analytics Plus for Helpdesk Management?

How does ManageEngine Analytics Plus address your Sending & Publishing Communications Challenges?

11 buyers and buying teams have used Cuspera to assess how well ManageEngine Analytics Plus solved their Business Intelligence needs. Cuspera uses 239 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

Bergen New Bridge Medical Center - Hospital & Health Care

ManageEngine helped Bergen New Bridge Medical Center boost compliance rates from 20–30% to 78–85%. The hospital cut patch management cycle time from 90 days to 14–30 days. Sensitive data is now more ...secure, improving patient safety and experience. Self-service password management reduced IT help desk tickets. Operational efficiency increased, leading to significant cost savings.

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EWIE Group of Companies (EGC) - Transportation, Logistics, Supply Chain, And Storage

ManageEngine helped EWIE Group of Companies improve IT operations. The company used centralized ticket management for faster issue resolution. Active Directory management and real-time auditing impro...ved security and compliance. ManageEngine’s tools supported EWIE’s global subsidiaries. The solution made business operations smoother and more secure.

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EziBuy Limited - Retail

ManageEngine helped EziBuy Limited solve key IT challenges. EziBuy faced problems with incident management, account authorization, and password management. ServiceDesk Plus, ADAudit Plus, and ADManag...er Plus automated IT processes and improved account and password control. The solution saved IT technicians time and made IT service more efficient. EziBuy now manages SLAs, templates, and approvals from one place.

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Johnson Health Tech - Health, Wellness And Fitness

ManageEngine ADManager Plus helped Johnson Health Tech manage user accounts faster. The company hires about ten new employees each week. Before, it took 15 minutes to set up or remove a user account.... Now, it takes just 2 minutes. The IT team can now assign roles, set boundaries, and run reports automatically. This saves time and keeps their system secure.

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Kingspan Insulated Panels - Construction

ManageEngine ServiceDesk Plus, Endpoint Central, AD360, and Password Manager Pro helped Kingspan Insulated Panels solve major IT challenges. The company struggled with asset visibility, patching remo...te devices, and meeting SLAs. ServiceDesk Plus improved ticket management and asset audits, earning a Grade 1 audit result. Endpoint Central enabled global patching and compliance. Automation saved time on user onboarding. Strict password governance boosted security. Kingspan now enjoys better productivity, security, and IT service delivery.

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Nottingham College - Education

ManageEngine helped Nottingham College improve IT operations. The college used ServiceDesk Plus, ADManager Plus, Patch Manager Plus, and ADAudit Plus. They resolved 80% of incidents within 24 hours a...nd completed 90–98% of service requests within 72 hours. Automating user onboarding saved significant time. User satisfaction rose from 50% to 85%. The IT team now manages 11,000 assets easily and creates over 8,000 user accounts each year without manual work.

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lightning

Peers used ManageEngine Analytics Plus for helpdesk management and sending & publishing communications

ManageEngine Analytics Plus Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.22/5

Read Reviews (1)
Analytics

4.71/5

Read Reviews (23)
Custom Reports

4.27/5

Read Reviews (60)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.22/5

Read Reviews (1)
Analytics

4.71/5

Read Reviews (23)
Custom Reports

4.27/5

Read Reviews (60)

Software Failure Risk Guidance

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for ManageEngine Analytics Plus

Overall Risk Meter

Low Medium High

Top Failure Risks for ManageEngine Analytics Plus

ManageEngine News

Product

iTWire - ManageEngine Unveils its Biggest Generative AI Release Yet for ServiceDesk Plus , Aimed at Enhancing Productivity for IT Teams

ManageEngine has released a major generative AI update for its ServiceDesk Plus platform, introducing features like the GenAI-powered Ask Zia virtual agent, Workflow Assist, and Script Generator. These enhancements aim to improve IT team productivity by supporting multi-turn conversations and workflow generation. The update allows customers to choose AI providers like ChatGPT and Azure OpenAI, optimizing costs and integration.

Product

ManageEngine Overhauls Log360 to Cut SOC Alert Noise

ManageEngine Overhauls Log360 to Cut SOC Alert Noise

Product

ManageEngine strengthens its unified security platform with reengineered detection

ManageEngine has enhanced its Log360 SIEM solution with reengineered threat detection capabilities. The update introduces over 1,500 prebuilt detection rules aligned with the MITRE ATT&CK framework, reducing false positives and improving SOC efficiency. The new features include a centralized detection console and multi-tier architecture, validated by ECSO 911's significant reduction in false alerts.

Company

ManageEngine ITCON 2025 showcases automations role in Nigerias digital transformation

ManageEngine hosted ITCON 2025 in Nigeria, emphasizing automation's role in digital transformation. The event, in partnership with Tranter IT, featured discussions on IT strategy, automation, and AI-powered operations. It highlighted ManageEngine's influence in Africa and Tranter IT's local leadership in IT implementation and governance.

ManageEngine Profile

Company Name

ManageEngine

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, US

Employees

1001-5000

Social

Financials

PRIVATE