Manthan Customer360 Overview

Manthan-customer360 is a cloud-based analytics software for marketers. It enables superior customer engagement through meaningful insights.

Use Cases

Customers recommend Sending & Publishing Communications, Campaign Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Manthan Customer360.

Other use cases:

  • Lifetime Value Management
  • Cross Selling
  • Identify Target Customers
  • Workflow Management
  • Channel Marketing
  • Measuring Customer Satisfaction
  • Personalized Marketing
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Business Priorities

Enhance Customer Relationships and Increase Average Basket Value are the most popular business priorities that customers and associates have achieved using Manthan Customer360.

Other priorities:

  • Improve ROI
  • Increase Customer Life Time Value
  • Acquire Customers
See all business priorities See less business priorities

Manthan Customer360 Use-Cases and Business Priorities: Customer Satisfaction Data

Manthan Customer360's features include Personalization, and Dashboard. and Manthan Customer360 support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Manthan Customer360 analytics capabilities include Analytics, and Custom Reports.

Reviews

"Businesses looking for unified set of packaged applications supporting a range of descriptive, diagnostic, predictive and prescriptive analytics should consider Manthan." - Gartner Magic Quadrant BI & Analytics

Manthan Customer360, belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Manthan Customer360

Top Industries

  • Retail
  • Apparel & Fashion

Popular in

Manthan Customer360 is popular in Retail, and Apparel & Fashion, and is widely used by

Comprehensive Insights on Manthan Customer360 Use Cases

What solutions does Manthan Customer360 provide for Sending & Publishing Communications?

What benefits does Manthan Customer360 offer for Campaign Management?

What Are the key features of Manthan Customer360 for Engaging And Following Up?

What Are the key features of Manthan Customer360 for Lifetime Value Management?

How does Manthan Customer360 facilitate Cross Selling?

12+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Manthan Customer360 solved their Customer Data Platform needs. Cuspera uses 134 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Manthan Customer360 testimonial

Gartner Magic Quadrant BI & Analytics
Businesses looking for unified set of packaged applications supporting a range of descriptive, diagnostic, predictive and prescriptive analytics should consider Manthan. Testimonial By Gartner Magic Quadrant BI & Analytics
Manthan Customer360 testimonial

The Forrester Wave, Customer Analytics Solutions, Q2 2018
Manthan’s sweet spot is advanced customer analytics for retailers. Its robust customer data model underlies prebuilt KPIs and predictive scores, which retailers and other direct-to-consumer brands find alluring. Testimonial By The Forrester Wave, Customer Analytics Solutions, Q2 2018
CUSTOMERS TESTIMONIALS
Manthan Customer360 testimonial

Gartner Magic Quadrant BI & Analytics
Businesses looking for unified set of packaged applications supporting a range of descriptive, diagnostic, predictive and prescriptive analytics should consider Manthan. Testimonial By Gartner Magic Quadrant BI & Analytics
Manthan Customer360 testimonial

The Forrester Wave, Customer Analytics Solutions, Q2 2018
Manthan’s sweet spot is advanced customer analytics for retailers. Its robust customer data model underlies prebuilt KPIs and predictive scores, which retailers and other direct-to-consumer brands find alluring. Testimonial By The Forrester Wave, Customer Analytics Solutions, Q2 2018

Case Studies

Food & Beverages

CASE STUDY an American grocer

Manthan helped an American grocer use omnichannel personalized targeting. The grocer needed fast decisions because their products expire quickly. Manthan's solution used AI to personalize offers and ...target customers across channels. This led to higher conversions for the grocer. The case shows the value of real-time, personalized marketing in food and grocery retail.

Read more →
Food & Beverages

CASE STUDY A Mexican store with 230+ outlets

Manthan helped a Mexican store chain with over 230 outlets improve their loyalty program. The store needed fast decisions because their products expire quickly. Manthan's solution supported their foo...d and grocery business. The loyalty program became more successful after using Manthan's technology.

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Apparel & Fashion

CASE STUDY Charming Charlie

Manthan Analytics Platform helped Charming Charlie, a leading fashion jewelry and accessories retailer, solve data complexity and access issues. The company needed a single source of truth for busine...ss data across many stores. Manthan delivered a retail-centric analytics solution with pre-built dashboards and predictive features. Managers gained real-time insights and custom reporting, improving business agility and lowering costs. The platform enabled every decision maker to access analytics and actionable insights, supporting faster, data-driven decisions.

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Retail

CASE STUDY Future Group

Manthan helped Future Group, a large Indian retailer, solve three big problems. They needed to connect in-store and online shopping, make stores more digital, and understand what customers want. Mant...han gave them tools for data-driven decisions in planning products, events, and personal messages. This made it easier for stores, marketers, and merchants to work smarter and meet customer needs.

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Retail

CASE STUDY Leading US retail chain

Manthan RTI Analytics helped a leading US retail chain with $16B revenue and 500+ locations. The retailer faced frequent out of stock and overstock events, slow inventory visibility, and low customer... satisfaction. Manthan's real-time inventory system gave instant updates and dashboards. The solution increased revenue by $40M and cut inventory costs by 5%. The platform processed millions of transactions daily with zero downtime.

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Food & Beverages

CASE STUDY A Texas multi-brand grocer

Manthan's personalized newsletter solution helped a Texas multi-brand grocer. The grocer needed to make fast decisions because their products expire quickly. They used personalized newsletters to rea...ch customers. This led to higher conversions. The solution focused on the food and grocery industry.

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lightning

Peers used Manthan Customer360 for sending & publishing communications and campaign management

Manthan Customer360 Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.55/5 ★

Read Reviews (4)
Analytics

4.22/5 ★

Read Reviews (36)
Custom Reports

4.04/5 ★

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.55/5 ★

Read Reviews (4)
Analytics

4.22/5 ★

Read Reviews (36)
Custom Reports

4.04/5 ★

Read Reviews (21)

Software Failure Risk Guidance

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for Manthan Customer360

Top Failure Risks for Manthan Customer360

Manthan Software Services Pvt. Ltd News

Manthan : From Vision to Impact , i2E LAB 3 . 0 is Here to Help Your Startup Thrive !

Manthan.com introduces i2E LAB 3.0 to help startups thrive, offering resources and growth opportunities.

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Manthan Software Services Pvt. Ltd Profile

Company Name

Manthan Software Services Pvt. Ltd

Company Website

https://www.manthan.com/

HQ Location

No. 40/4, Lavelle Road, Bangalore, Karnataka 560001, IN

Employees

501-1000

Social

Facebook Linkedin Twitter

Financials

SERIES D