Matrix42 FastViewer Overview

Fastviewer offers remote PC maintenance with Secure Advisor. Try it free for 30 days now!

Use Cases

Customers recommend Collaboration, Document Sharing, Content Sharing, as the business use cases that they have been most satisfied with while using Matrix42 FastViewer.

Other use cases:

  • Conference Call Management
  • Advocacy Management
  • Helpdesk Management
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Business Priorities

Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using Matrix42 FastViewer.

Other priorities:

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Matrix42 FastViewer Use-Cases and Business Priorities: Customer Satisfaction Data

Matrix42 FastViewer works with different mediums / channels such as Offline. On Premises. Phone Calls etc.

Reviews

"...It is quite practical, I can start session without complications and use the shared screen without problem, very good product...." Peer review by Maryorie p, Encargado de RR. HH.

Matrix42 FastViewer, belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Matrix42 FastViewer

Top Industries

  • Internet
  • Hospitality
  • Computer Software

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Matrix42 FastViewer is popular in Internet, Hospitality, and Computer Software and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Matrix42 FastViewer Use Cases

What makes Matrix42 FastViewer ideal for Collaboration?

3+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Matrix42 FastViewer solved their Webinar and Conferencing needs. Cuspera uses 108 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

Case Studies

Construction

CASE STUDY HABAU GROUP

Matrix42 Digital Workspace Management helped HABAU GROUP automate IT assets, services, and processes. The company unified three IT departments and replaced manual asset management. Employees now use ...a self-service portal to order hardware, software, and services. Only three staff manage the entire tool for 3,000 users. The solution improved efficiency, reduced costs, and increased transparency across the group.

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Manufacturing

CASE STUDY WITTMANN Group

Matrix42 ITSM helped WITTMANN Group merge two IT departments into one global unit. The company replaced multiple ticket systems with a unified service desk. This improved task assignment, knowledge s...haring, and process transparency. The new system cut process runtimes, reduced costs, and improved compliance. Users now benefit from easier onboarding and better service tracking.

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Banking

CASE STUDY Basler Kantonalbank (BKB)

Matrix42 Software Asset Management helped Basler Kantonalbank (BKB) manage over 100 applications and complex license models. BKB needed better compliance and transparency in software licensing. Matri...x42 SAM and Crayon's managed service enabled fast license data capture, automated compliance checks, and monthly expert reviews. BKB saved money by reallocating unused licenses and discontinuing unnecessary applications. The solution improved audit readiness and reduced compliance risks.

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Education

CASE STUDY University of Vienna

Matrix42 Unified Endpoint Management helped the University of Vienna standardize software asset management. The university replaced two old systems with one integrated solution. They now track assets..., licenses, and costs in one place. The system manages 19,200 clients and 268 software products. Since 2015, they have processed 265,000 transactions. IT managers now have better control and daily reports on assets and licenses.

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Manufacturing

CASE STUDY GRIMME

Matrix42 Enterprise Service Management helped GRIMME move from manual IT processes to a single, integrated system. Before, GRIMME managed tickets and assets with email and manual lists, causing confu...sion and wasted time. With Matrix42, they now track tickets, manage assets, and handle software orders in one place. The IT team has more transparency and better data. This change made IT support easier and improved how they serve users. Costs went down, and processes became simpler, though exact savings were not measured.

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Government Administration

CASE STUDY Tammerfors stad

Matrix42 helped Tammerfors stad meet strict data security and compliance needs. The city needed a service management solution with local data ownership and support in Finnish. Matrix42 provided a com...pliant cloud solution and local expert support. Tammerfors now manages IT for over 340,000 residents across nine municipalities. The solution ensures data integrity and meets all regulatory requirements.

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lightning

Peers used Matrix42 FastViewer for collaboration and document sharing

Matrix42 FastViewer Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.34/5 ★

Read Reviews (4)
Custom Reports

3.97/5 ★

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.34/5 ★

Read Reviews (4)
Custom Reports

3.97/5 ★

Read Reviews (6)

Software Failure Risk Guidance

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for Matrix42 FastViewer

Top Failure Risks for Matrix42 FastViewer

Matrix42 AG Profile

Company Name

Matrix42 AG

Company Website

https://www.matrix42.com/en

Year Founded

1992

HQ Location

Frankfurt, Germany

Employees

501-1000

Social

Facebook Linkedin Twitter

Financials

PRIVATE