Matrix42 Overview

Matrix42 offers flexible IT platforms and solutions to enhance efficiency. Service desks are automated, optimizing IT infrastructure performance.

Use Cases

Customers recommend Measuring Customer Satisfaction, Measuring Net Promoter Score, Market Research, as the business use cases that they have been most satisfied with while using Matrix42.

Other use cases:

  • Contract Management
  • Offer Management
  • License Management
  • Workflow Management
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Business Priorities

Enter New Markets Internationally Or Locally and Improve Visibility are the most popular business priorities that customers and associates have achieved using Matrix42.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Establish Thought Leadership
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Matrix42 Use-Cases and Business Priorities: Customer Satisfaction Data

Matrix42 works with different mediums / channels such as Promotions.

Reviews

"...Client Management offers three main advantages for our IT department and for the company as a whole...." Peer review by Remo Leone, Head of IT Infrastructure, USM

Matrix42, belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Matrix42 Use Cases

Why is Matrix42 the best choice for Measuring Customer Satisfaction?

4+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Matrix42 solved their Collaboration and Productivity needs. Cuspera uses 113 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

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Matrix42 – the ERP system for IT: Matrix42 Digital Workspace Management at ALBA Group

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Peers used Matrix42 for measuring customer satisfaction and measuring net promoter score

Matrix42 Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.49/5

Read Reviews (2)
Custom Reports

4.55/5

Read Reviews (8)
Analytics

3.69/5

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.49/5

Read Reviews (2)
Custom Reports

4.55/5

Read Reviews (8)
Analytics

3.69/5

Read Reviews (2)

Software Failure Risk Guidance

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for Matrix42

Top Failure Risks for Matrix42

Matrix42 Profile

Company Name

Matrix42

Company Website

https://www.matrix42.com/en

Year Founded

1992

HQ Location

Frankfurt, Germany

Employees

501-1000

Social

Financials

PRIVATE