Maxcustomer: Use-Cases, Insights and Reviews | 2024 Cuspera

"...The best part of the Maxcustomer is that it is highly secure and store the data as per the requirement and the data which is save nobody can access that without the user permission and also we can monitor the and track the status of the ticket closely and also we can assign the work as per the requirement which help in cutting down the TAT time of the ticket and we can also avoid the escalation from the customer side, by the help of the Maxcustomer we can maintain the resolution percentage which is very much helpful in maintaining the track record to match the customer need and we can monitor the activity of the resources that how much time they are taking to resolve the one customer query of the customer...." Peer review by User