Mention Me Overview

Mention Me is an AI-driven referral marketing platform that helps businesses acquire high-quality customers through word-of-mouth recommendations. Companies using Mention Me can expect their new customers to spend 11% more and potentially have up to twice the customer lifetime value (CLTV) compared to non-referred customers. The platform's machine learning and predictive capabilities enhance customer acquisition strategies by identifying and leveraging the most effective referral opportunities. This approach not only boosts immediate sales but also builds long-term customer loyalty. Mention Me is particularly effective for businesses looking to harness the power of personal recommendations to drive growth and increase customer engagement.

Use Cases

Customers recommend Campaign Management, Engagement Management, Channel Marketing, as the business use cases that they have been most satisfied with while using Mention Me.

Other use cases:

  • Referral Management
  • Scheduling Post To Social Media
  • Loyalty Management
  • Discount Management
  • Promotion Management
  • Proposal & Quote Management
  • Distribution Management
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Mention Me.

Other priorities:

  • Improve ROI
  • Enhance Customer Relationships
  • Build Brand Awareness
  • Improve Visibility
  • Improve Brand Engagement
  • Improve Consistency
  • Increase Customer Life Time Value
  • Scale Best Practices
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Mention Me Use-Cases and Business Priorities: Customer Satisfaction Data

Mention Me works with different mediums / channels such as Social Media. and Promotions.

Mention Me's features include Rewards, Gamification, AB Testing, etc. and Mention Me support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Mention Me analytics capabilities include Analytics, and Custom Reports.

Reviews

"Advertising gets the ball rolling, but our focus is on making customers happy. If they’re happy, they’ll come back, and tell friends about us. It’s an approach that’s working: since starting out in 2015, we’ve grown by 185% year-on-year." - Julian Hearn

Peer review evidence (same sources as the product rating summary)

"...Key features include discount management, loyalty programs, rewards distribution and campaign management...." Peer review
"...Lead Engagement...." Peer review
"...With AB testing capability and a real time dashboard to monitor results the platform enables marketers to turn word-of-mouth into a key marketing channel...." Peer review

Mention Me, ClientCircle, InviteReferrals, UpViral, Talkable, etc., all belong to a category of solutions that help Referral Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Mention Me helps brands leverage customer advocacy for sustainable growth, enhancing customer acquisition, retention, and lifetime value. Over 500 leading brands use this platform.

Popular Business Setting

for Mention Me

Top Industries

  • Internet
  • Food & Beverages
  • Apparel & Fashion

Popular in

  • Mid Market
  • Small Business

Mention Me is popular in Internet, Food & Beverages, and Apparel & Fashion and is widely used by Mid Market, and Small Business,

Mention Me Customer wins, Customer success stories, Case studies

What makes Mention Me ideal for Campaign Management?

Why is Mention Me the best choice for Engagement Management?

How does Mention Me facilitate Channel Marketing?

How can Mention Me enhance your Referral Management process?

What Are the key features of Mention Me for Scheduling Post To Social Media?

26 buyers and buying teams have used Cuspera to assess how well Mention Me solved their Referral Marketing needs. Cuspera uses 351 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Referral Marketing needs.

CUSTOMERS TESTIMONIALS
Mention Me testimonial

Julian Hearn

FOUNDER

Huel
Advertising gets the ball rolling, but our focus is on making customers happy. If they’re happy, they’ll come back, and tell friends about us. It’s an approach that’s working: since starting out in 2015, we’ve grown by 185% year-on-year. Testimonial By Julian Hearn
Mention Me testimonial

Kate Douglas

SENIOR CUSTOMER MARKETING MANAGER

Trouva
In just three months, Mention Me’s toolkit has helped us test 23 different marketing messages, including an incentive, a brand message and one designed to educate customers on why we’re different. We’re gaining invaluable insight into our target audiences and achieving strong results. Testimonial By Kate Douglas
CUSTOMERS TESTIMONIALS
Mention Me testimonial

Julian Hearn

FOUNDER

Huel
Advertising gets the ball rolling, but our focus is on making customers happy. If they’re happy, they’ll come back, and tell friends about us. It’s an approach that’s working: since starting out in 2015, we’ve grown by 185% year-on-year. Testimonial By Julian Hearn
Mention Me testimonial

Kate Douglas

SENIOR CUSTOMER MARKETING MANAGER

Trouva
In just three months, Mention Me’s toolkit has helped us test 23 different marketing messages, including an incentive, a brand message and one designed to educate customers on why we’re different. We’re gaining invaluable insight into our target audiences and achieving strong results. Testimonial By Kate Douglas
 

Ava Women - Health, Wellness And Fitness - Health, Wellness and Fitness

Mention Me helped Ava Women boost customer acquisition through referral marketing. 36% of word-of-mouth recommendations turned into new customers. 18% of customers shared Ava Women with friends. Refe...rred customers spent 6% more than others. Strategic A/B testing and expert support from Mention Me drove these results. Ava Women now uses referral insights to improve all marketing.

Read on →

Bloom & Wild - Consumer Goods - Consumer Goods

Mention Me helped Bloom & Wild grow new customer acquisition. The company used the referral marketing platform to target both subscription and gifting customers. Now, 30% of Bloom & Wild's new custom...ers come from referrals. The CEO says referral is a key driver for their business. Mention Me's platform supports this growth with strong referral programs.

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Healthspan - Health, Wellness And Fitness - Health, Wellness and Fitness

Mention Me helped Healthspan make referral marketing their top acquisition channel. Healthspan is the UK's leading direct supplier of vitamins and supplements. The referral program became their best ...channel in recent years. It also offered the most attractive cost per acquisition. Healthspan's online marketing manager praised the results.

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Pasta Evangelists - Food & Beverages - Food & Beverages

Mention Me helped Pasta Evangelists launch a refer-a-friend program in 2018. The referral platform turned satisfied customers into loyal brand advocates. Pasta Evangelists used rewards to encourage w...ord-of-mouth, growing their customer base. The program provided a cost-effective, performance-based marketing channel. It also increased customer loyalty and fit well with their subscription model.

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Biscuiteers - Food & Beverages - Food & Beverages

Mention Me helped Biscuiteers launch a referral program to drive new customer acquisition. Biscuiteers wanted to use word-of-mouth to grow their business. The technical integration with Mention Me wa...s smooth and fast. The referral platform made it easy to start the program quickly. Biscuiteers saw success with their refer-a-friend scheme.

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Emma Bridgewater - Consumer Goods - Consumer Goods

Mention Me helped Emma Bridgewater launch a referral marketing program. In six months, Emma Bridgewater saw an 11% increase in new customer acquisition. 29% of referred customers referred others, cre...ating a strong advocacy loop. 35% of referrals came from Name Share®, Mention Me’s word-of-mouth feature. The program was easy to implement and matched the brand’s values. Ongoing testing improved results 21 times.

Read on →

Executive Dashboard - Demo

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lightning

Peers used Mention Me for campaign management and engagement management

Mention Me Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.72/5 ★

Read Reviews (20)
Custom Reports

4.43/5 ★

Read Reviews (43)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.72/5 ★

Read Reviews (20)
Custom Reports

4.43/5 ★

Read Reviews (43)

Software Failure Risk Guidance

?

for Mention Me

Overall Risk Meter

Low Medium High

Top Failure Risks for Mention Me

Mention Me Ltd News

Financial

Mention Me Raises $25 Million Series B to Accelerate Global Expansion of Customer Advocacy Platform

Mention Me secured $25 million in Series B funding led by Octopus Ventures to enhance its customer advocacy platform and accelerate global expansion, particularly in the U.S. The funding will support product development, hiring, and AI capabilities to optimize referral marketing. Mention Me aims to redefine marketing by focusing on customer advocacy, working with brands like Puma and ASOS to drive growth through trusted recommendations.

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Product

Mention Me launches Product Referral

Mention Me has launched Product Referral, a tool that allows brands to track and measure product-specific recommendations shared through private messaging channels like WhatsApp. This new capability helps brands identify top shared products and genuine promoters, enhancing visibility into organic growth. Early users, such as Neals Yard Remedies, have already seen significant traffic from these customer-to-customer referrals.

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Executive

Mention Me appoints CEO to leverage new AI platform capabilities - FashionNetwork.com

Mention Me has appointed Wojtek Kokoszka as its new CEO to harness new AI platform capabilities, including the launch of Mention Me Influencer. Kokoszka, with a strong background in tech transformation and global expansion, aims to drive growth in the AI-powered marketing sector. The company focuses on customer acquisition through referral and micro-influencer marketing.

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Partnership

Major energy company giving customers 50 if they do one thing

E.ON Next has launched a new referral scheme in collaboration with MentionMe. Customers referring friends using a unique MentionMe link will receive a 50 voucher, as will the referred customer, upon the first direct debit payment. This initiative aims to provide more spending choices for customers.

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Mention Me Ltd Profile

Company Name

Mention Me Ltd

Company Website

https://www.mention-me.com/

HQ Location

1-45 Durham Street,, London, London SE11 5JH, GB

Employees

51-100

Social

Facebook Linkedin Twitter

Financials

SERIES B