MetaCaseDesk Overview
MetaCaseDesk handles internal issues and customer inquiries in real-time. Product and service-related support is efficiently managed.
Use Cases
Customers recommend Helpdesk Management, Digital Signature, Customer Case Management, as the business use cases that they have been most satisfied with while using MetaCaseDesk.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using MetaCaseDesk.
MetaCaseDesk Use-Cases and Business Priorities: Customer Satisfaction Data
MetaCaseDesk works with different mediums / channels such as Offline. On Premises. and E-Mail.
MetaCaseDesk's features include Ticketing, Alerts: Popups & Notifications, Dashboard, etc. and MetaCaseDesk support capabilities include 24/7 Support, Email Support, Chat Support, etc. also MetaCaseDesk analytics capabilities include Custom Reports, and Analytics.
Reviews
"...MetaCaseDesk is an advanced HelpDesk, Ticketing Tool and Case management solution for customers running on-premise Microsoft SharePoint 2013 and SharePoint 2010...." Peer review
MetaCaseDesk, SAP Service Cloud, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for MetaCaseDesk
Top Industries
- Pharmaceuticals
- Retail
- Internet
Popular in
MetaCaseDesk is popular in Pharmaceuticals, Retail, and Internet and is widely used by
Comprehensive Insights on MetaCaseDesk Use Cases
What makes MetaCaseDesk ideal for Helpdesk Management?
What benefits does MetaCaseDesk offer for Digital Signature?
What Are the key features of MetaCaseDesk for Customer Case Management?
9+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well MetaCaseDesk solved their Help Desk needs. Cuspera uses 367 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Peers used MetaCaseDesk for helpdesk management and digital signature
MetaCaseDesk Competitors
MetaCaseDesk Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (25) |
| Analytics | Read Reviews (5) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (25) |
| Analytics | Read Reviews (5) |
Software Failure Risk Guidance
?for MetaCaseDesk
Overall Risk Meter
Top Failure Risks for MetaCaseDesk
MetaOption Profile
Company Name
MetaOption
Company Website
https://www.metaoption.com/HQ Location
2500 Plaza 5, 25th Floor, Harborside Financial Center, Jersey City, Jersey City, NJ 07311, US
Employees
101-250
Social
Financials
PRIVATE
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