Home Field Service Management mHelpDesk mHelpDesk Alternatives
mHelpDesk: Reviews, Testimonials and Expert Opinions
(4591)mHelpDesk Field Service Management Software
Top 22 mHelpDesk Alternatives
FieldEdge
FieldEdge (formerly dESCO)
FieldEdge is a Field Services Management Software that provides efficient ways to track customers, dispatches, service history, and more. It is designed with the needs of home service contractors in mind. It makes it easier for businesses to sell more and save time by minimizing paperwork and providing better services. ...
It streamlines the way companies manage their field work and related finances. It offers service management software, field mobile software and accounting services along with support, training, and data conversion services for scheduling, pricing, dispatching and other business functions that enable home contractors to run their businesses with ease, save time and make more money through targeted marketing and improved resource utilization. FieldEdge also helps automate the billing process and eliminates double entry with the seamless QuickBooks integration.
Key features include customer service, scheduling and dispatch, invoicing, service agreement creation, customer history tracking, customized reports and analytics and more. With FieldEdge, technicians can access their items, tasks, services, and materials on-the-go with the mobile app so they never have to call into the office. The app's customizable pricebook helps technicians present good-better-best options to customers to drive additional revenue, which means increased ticket sizes.
Loc8
Field service management software for small business
Loc8 is software that helps to take the business to the next level with the true end-to-end field service and asset management software. It easily manages the field service jobs, schedules, assets, quotes and invoices for small businesses. It helps to smoothen the business operations, create happy customers and get paid faster. ...
Loc8 manages all aspects of the business from Job Management through to complex Asset Management. Manage jobs with speed and simplicity, track the assets, manage asset life-cycles and easily plan maintenance. Create quotes, manage approvals and invoices, connects every part of the business on one simple, yet powerful app. Optimize facilities management processes and manage the facilities more effectively and so on.
Some of its features include schedule and assign jobs, inventory library, follow-on jobs, customer notification, configurable messages, appointment calendar, activity reports sharing/exporting, custom fields and more.
RazorSync
Field Service Software to grow the business
RazorSync is a Field Service Management Software that helps to grow the business while reducing time spent on operations. It’s an easy-to-use desktop and mobile app that streamlines the business operations of a company in the field service industry. It allows managing customers and field workers, schedule and dispatch workers, invoices, and much more. It helps increase productivity and efficiency, reduce errors, and shorten the billing cycle to improve cash flow and eliminate paperwork. ...
It helps to recover lost revenue by bookkeeping errors, invoicing issues, and miscommunication. Increases team efficiency while improving customer relationships. Operate the entire business from a smartphone, tablet, or computer — even offline. Also, empowers the field team from driving directions to project templates.
Some of its features include transforming customer relationships creating long-term loyalty, centralize and streamline team management, optimize the revenue stream for growth and efficiency, organize, streamline and get visibility into the schedule of the work orders and team members.
Commusoft
Work Order Management Software For Field Service
Commusoft is an all-in-one cloud-based B2B software designed for both small and large field service companies with multiple technicians. It helps to manage the customer database, jobs and work orders, quotations, technician schedules, custom forms, and invoicing, and it integrates with popular accounting packages such as QuickBooks and Xero. It is accessible on PC, Mac, iPhone, iPad, Android phone or Android tablet. Commusoft even works offline, keeping the computer and mobile device in sync, so one can business from the office and on the road. ...
Commusoft's field service software is designed to help almost any size company complete more jobs per day, provide high-quality customer service, and ensure accurate and fast invoicing. It's an all-in-one software that brings the processes together and streamlines the operations, effortlessly schedule work orders, manage finances, and engage customers, ensuring to get the most out of the team and their time. It also helps in tracking and reporting on technicians, trucks, inventory, profit, and much more.
Some of its features include enhancing job planning that keeps track of every ongoing and past job, empower technicians through a comprehensive mobile experience, bringing schedules, work orders, checklists, customer signatures, and more on the go, access customer details and conversation logs at any time, plus improve communication with automated service reminders, convenient online portals, and popular integrations, Track parts, purchase orders, and vendors, allowing for an accurate evaluation of costs and ensuring maximum profitability and so on.
Housecall Pro
Housecall Pro features - Online booking, Schedule ...
"When we ran into Housecall Pro, we just fell in love with it… It was simple, and the guys could use it.
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- Derek L.
Jobber
The #1 Service Scheduling Software & App
"Before we had Jobber, a lot of our issues were trying to get all our customers into one database. Now we’re able to quote them and find all their information just by pulling up their name.
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- Terence C
AroFlo
Job management software for trade & field service businesses
AroFlo is a Job management software for trade and field service businesses streamlining the day-to-day for owners, tradies, managers and support teams. It helps to track jobs, schedule staff, record billable hours, order material, check compliance requirements, send invoices, take payments and much more. AroFlo supports a broad range of industries including plumbing, electrical, HVAC, facilities management and more. ...
AroFlo eliminates paperwork, automates processes and streamlines workflow. It operates the business in real-time and schedules the assets and crew while on the go. Automatically schedules recurring maintenance at the frequency required. Accurate timesheets, faster invoice turnaround, better cash flow, integrated stock control and inventory system tailored to the needs and so on.
Some of its features include job management, scheduling, timesheets, field mobility, job costing, invoicing, GPS tracking, payment gateways and many more.
ServiceTrade
Mobile software for commercial service contractors
ServiceTrade is a SaaS application for commercial service contractors. Where the mobile and web applications are used by the contractors to streamline service operations, sell more services, and engage customers online to maximize revenue growth and satisfy customers. ...
It helps to remove the complexity of scheduling to make the techs more productive. Reacts to inbound service calls and provides techs a paperless view of each appointment. Customers approve online quotes and also monitor the performance of the business and find new opportunities to earn more and operate efficiently.
Some of its features include scheduling technicians’ appointments, Dispatching techs for emergency calls, Empowering techs with Mobile App, Built-in quoting, Online Customer Portal, Business analytics reporting and more.
WORKetc
Business Management Software, Web based CRM, Project Management and Collaboration.
WORKetc is an all-in-one cloud platform equipped with CRM, Projects, Billing, Help Desk & more. It can be used by businesses of all sizes from start-ups to large enterprises. It can also be accessed on Android and iOS mobile devices. ...
WORKetc includes tools for Sales, Support, and Project Management teams from one platform. The CRM and Sales tools include sales lead capture from web forms, assignment and tracking of leads through customized sales processes, and reporting with sales pipelines. Project management tools include the creation of complex projects with triggers and dependencies.
WORKetc includes tools for managing operations with access control, assignment of workgroups and roles for online teamwork, and more. The Management software consists of customized reports and tools for getting status, and communication tools for employee and customer interactions.
WORKetc includes a portal for easy collaboration with customers and contractors. Customers can check the status of their projects, send messages against specific projects or tasks, pay their invoices, and submit support requests. Contractors can view their assigned projects and tasks and record time spent working on those items.
Housecall Pro
Housecall Pro features - Online booking, Schedule ...
"When we ran into Housecall Pro, we just fell in love with it… It was simple, and the guys could use it.
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- Derek L.
Kickserv
#1 Rated Field Service Management Software
"Before Kickserv, we were still using paper invoices. We really wanted to go paperless and this really helped! We also didn't have to tell customers that they needed to call the office to pay with a card.
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- Emily B.
Apptivo
Cloud Business Management Software Suite
Apptivo is a Business Management Software that is used by organizations to experience the power of integrated software. It consists integrated set of apps that include CRM, Project Management, Contract Management, Email Marketing, Help Desk, Invoicing and more. It helps to improve efficiency and enhance customer relationships. ...
Apptivo integrated suite of apps is used by businesses of all sizes, ranging from just one user to thousands. It provides customizable apps for businesses to enhance collaboration and communication with the customers.
Some of its features include tracking the complete sales process and close more deals from anywhere with the online CRM software, collaborate on tasks, manage timesheets, and log expense reports, billing system to send and receive online payments from anywhere, supply chain management with vendor tracking, purchasing, and inventory and many more.
ConnectWise Manage
Business Management Software | ConnectWise Manage Business ...
ConnectWise Manage helps users manage customer service agreements, automate recurring invoices and document agreements in a central storage location. It caters to small and midsize businesses and can also be deployed on-premises. ...
The workflow rules defined in ConnectWise Manage cover all areas of the business, from sending targeted marketing campaigns, to tracking service delivery through service level agreements, to invoice creation and financial management. The app can be used for help desk and ticket management, project management, time tracking, customer relationship management, cloud application management, monitoring and billing, technician dispatching, asset tracking, billing and invoicing, procurement, inventory management and more.
ConnectWise Manage offers a solution to streamline IT, with automation options for incident management, availability management, request management, service-level management, service reporting, service asset and configuration management, and knowledge management. The customizable dashboards and reporting tools give detailed insight into all your most critical KPIs. ConnectWise Manage also comes as a mobile app for dealing with service requests and access data on-the-go.
Sugar CRM
SugarCRM: #1 Rated Customer Relationship Management Software
SugarCRM is a customer relationship management and marketing automation platform for marketing, sales and services teams to achieve marketing automation and to collaborate across the entire customer lifecycle. ...
It primarily helps with lead management, inbound marketing, marketing analytics, sales forecasting, quote management and customer journey management. It can be deployed on the cloud or on prem.
It comes with built in automation and analytics.
YetiForce CRM
An open source application that is constantly being improved
YetiForce CRM is an open-source application that helps to run the company efficiency, controlling, multitasking, innovation. It helps to enhance customer relationships and increase sales and revenue. ...
YetiForce CRM is completely free and provides full access to its source code. Regular updates and new versions are free of charge as well. Providing the system at no cost contributes to the growth of the open-source community.
YetiForce features include its infrastructure, gaining full control over all the data, server, and security, ideal hosting for small companies that are looking for efficiency, stability and quality, calendar module with functions for effective time management as well as human resources, built-in e-mail module to send and receive e-mails directly in the system and many more.
flex.bi
Flexible Business Intelligence
Flex.bi is a business intelligence and reporting tool allowed to build a business control center to save time, make decisions faster and build effective teams. flex.bi gathers all company data in ...
Flex.bi features include control expenses and set targets, use tables, graphs, gauges to visualize most important data and compare current period with previous one, drill-through to detailed records, dashboard delivery to email at a specified time, report sharing with colleagues and many more.
