MiCloud Connect CX Overview
MiCloud Connect CX consolidates communications tools into one cloud-based application. It enhances customer experience for businesses.
Use Cases
Customers recommend Engaging And Following Up, Helpdesk Management, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using MiCloud Connect CX.
Business Priorities
Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using MiCloud Connect CX.
MiCloud Connect CX Use-Cases and Business Priorities: Customer Satisfaction Data
MiCloud Connect CX works with different mediums / channels such as Phone Calls.
Reviews
"...Quick and simple to implement, integrate and operate within your existing environment, MiCloud Engage Contact Center delivers advanced contact center capabilities that will increase both agent and customer satisfaction...." Peer review from Mitel Networks
Popular Business Setting
for MiCloud Connect CX
Top Industries
- Hospital & Health Care
- Utilities
- Consumer Services
Popular in
- Mid Market
- Small Business
MiCloud Connect CX is popular in Hospital & Health Care, Utilities, and Consumer Services and is widely used by Mid Market, and Small Business,
Comprehensive Insights on MiCloud Connect CX Use Cases
How can MiCloud Connect CX enhance your Engaging And Following Up process?
What makes MiCloud Connect CX ideal for Helpdesk Management?
How can MiCloud Connect CX optimize your Measuring Customer Satisfaction Workflow?
What solutions does MiCloud Connect CX provide for Proposal & Quote Management?
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Manufacturing
|
Manufacturing |
CASE STUDY ChervonRead More |
|
Insurance
|
Insurance |
CASE STUDY Elinger Riggs InsuranceRead More |
|
Non-Profit Organization Management
|
Non-Profit Organization Management |
CASE STUDY United Service Organizations (USO)Read More |
MiCloud Connect CX Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Custom Reports | Read Reviews (6) |
| Analytics | Read Reviews (7) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Custom Reports | Read Reviews (6) |
| Analytics | Read Reviews (7) |
Software Failure Risk Guidance
?for MiCloud Connect CX
Top Failure Risks for MiCloud Connect CX
Mitel News
Mitel Launches New AI-Powered Customer Experience Platform, Mitel CX - Business Wire
Mitel has introduced a new AI-powered platform called Mitel CX to enhance customer experiences.
Mitel adds Critical Event Management Solution to its portfolio - Business Wire
Mitel has added a Critical Event Management Solution to its product offerings.
Mitel Launches Advanced AI-Powered Analytics Solution That Unlocks Deep Communication Insights To Enhance The Customer Experience - Business Wire
Mitel introduces a new AI-powered analytics tool to improve communication insights and enhance customer experiences.
Mitel Profile
Company Name
Mitel
Company Website
https://www.mitel.com/HQ Location
Kanata, Ontario
Employees
1001-5000
Social
Financials
M&A
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