Milldesk Overview

Milldesk integrates with your business's visual identity and serves multiple user levels, automatically converting customer emails into support tickets.

Use Cases

Customers recommend Helpdesk Management, Digital Signature, Contract Management, as the business use cases that they have been most satisfied with while using Milldesk.

Other use cases:

  • Workflow Management
  • Knowledge Management
  • Measuring Customer Satisfaction
  • Relationship Management
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Milldesk.

Milldesk Use-Cases and Business Priorities: Customer Satisfaction Data

Milldesk's features include Ticketing. and Milldesk support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Milldesk analytics capabilities include Custom Reports, and Analytics.

Reviews

"...The Milldesk Software customer service tool offers features such as workflow, IT asset management, incidents management, problem management, changes management, service catalog, knowledge base, SLA...." Peer review from Milldesk

Milldesk, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Milldesk

Top Industries

  • Construction
  • Information Technology and Services
  • Computer Software

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Milldesk is popular in Construction, Information Technology And Services, and Computer Software and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Milldesk Use Cases

What benefits does Milldesk offer for Helpdesk Management?

What solutions does Milldesk provide for Digital Signature?

How efficiently Does Milldesk manage your Workflow Management?

How does Milldesk address your Knowledge Management Challenges?

5+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Milldesk solved their Help Desk needs. Cuspera uses 175 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

lightning

Peers used Milldesk for helpdesk management and digital signature

Milldesk Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.20/5 ★

Read Reviews (20)
Analytics

3.43/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.20/5 ★

Read Reviews (20)
Analytics

3.43/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for Milldesk

Top Failure Risks for Milldesk

Milldesk Profile

Company Name

Milldesk

Company Website

https://www.milldesk.com

HQ Location

Rua São Paulo 31, Joinville, Santa Catarina BR

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