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Home Demand Generation Customer Loyalty Management mobile-pocket

mobile-pocket: Product updates, Customer stories, and Insights | 2026 Cuspera

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Customer stories

mobile-pocket helps XXXLutz Group improve its omnichannel customer experience. The company digitized loyalty programs for its XXXLutz, Möbelix, and mömax brands using the mobile-pocket app. Customers get targeted offers, push notifications, and easy voucher redemption in stores and online. Almost half of Austrian households have a loyalty card from XXXLutz Group. In Germany, the loyalty program grew by nearly 60% in 9 months.
mobile-pocket helped Vodafone launch a mobile-only rewards program. Vodafone wanted to keep customers from switching providers and attract new users. The mobile-pocket SDK let Vodafone add rewards directly into the MyVodafone app. Customers can see and redeem rewards in the app, both in stores and online. Millions of users started using the rewards platform within days. This improved customer satisfaction and loyalty for Vodafone.
Vodafone used mobile-pocket to power loyalty and offers in its NFC mobile wallet across six European countries. The platform enabled easy integration of loyalty cards, campaign management, and reporting, helping Vodafone deliver a seamless shopping experience. Users could store loyalty cards, redeem coupons, and make payments in one app. Vodafone Wallet saw continuous user growth, high store ratings, and won global awards for best loyalty incentive programme and engagement. The solution set a benchmark in mobile payments and customer loyalty.
mobile-pocket HUB added loyalty card features to Austrian bank wallets. Banks wanted to make mobile payments more popular in Austria. The solution put loyalty cards, offers, and bonus programs into the banks’ mobile wallets. Now, customers can pay and use loyalty cards in one app. This makes mobile payments easier and more attractive for users.
MediaMarkt Austria used the mobile-pocket loyalty card app to improve digital customer loyalty. The challenge was to connect with customers across all channels and offer seamless loyalty benefits. With mobile-pocket, MediaMarkt digitized loyalty cards and made club benefits easily accessible. Regular customers in mobile-pocket increased by over 40%. Impressions grew by 75% in one year. A campaign to switch Saturn customers to MediaMarkt achieved a 30% click-through rate.
mobile-pocket helped Der Grissemann launch a digital B2B customer loyalty program. The company used mobile-pocket to manage customer cards and deliver exclusive offers to business clients. Targeted advertising in the app led to a sharp increase in digital loyalty card usage, especially after a major event. The click rate in mobile-pocket was up to 20% higher than other channels. 20% of B2B customers now use the digital program, and feedback has been very positive.

Product Business Settings

mobile-pocket is popular in Telecommunications, Retail industries and is widely used by .

mobile-pocket Product Overview

Mobile-pocket serves as both a loyalty card app and a comprehensive loyalty platform, designed to enhance customer retention and engagement. Businesses across various industries leverage mobile-pocket to consolidate loyalty cards into a single digital platform, simplifying the customer experience. This tool is particularly valuable for teams aiming to boost customer loyalty and maintain relevance in competitive markets. By integrating seamlessly with existing systems, mobile-pocket allows companies to track customer interactions and reward loyalty effectively. This platform is trusted by leading brands, highlighting its reliability and effectiveness in fostering long-term customer relationships.

How satisfied the customers are with mobile-pocket use-cases

Reviews

"For Vodafone Wallet mobile-pocket is the perfect one-stop-shop for loyalty cards. One partner providing loyalty cards for every country Vodafone is present in helps us to act in a quick and agile manner. mobile-pocket is a huge time-saver" - Filip Horner

"Going for mobile-pocket was the right choice. The fact that most of our registered customers had already digitized their loyalty card in mobile-pocket and being able to deliver them our offers to our directly through the app were decisive. Having an... app explicitly developed for this would have been costly and complex to maintain and market. In this way we can focus on what we do best: offering the perfect product range to our loyal customers" - Maria Strohmaier

mobile-pocket Customer Insights, Testimonials and Case Studies

CUSTOMERS	TESTIMONIALS
Filip Horner Manager Mobile Wallet Vodafone Group Services GmbH	For Vodafone Wallet mobile-pocket is the perfect one-stop-shop for loyalty cards. One partner providing loyalty cards for every country Vodafone is present in helps us to act in a quick and agile manner. mobile-pocket is a huge time-saver Testimonial By Filip Horner
Maria Strohmaier CEO Astro Handels GesmbH	Going for mobile-pocket was the right choice. The fact that most of our registered customers had already digitized their loyalty card in mobile-pocket and being able to deliver them our offers to our directly through the app were decisive. Having an app explicitly developed for this would have been... costly and complex to maintain and market. In this way we can focus on what we do best: offering the perfect product range to our loyal customers Testimonial By Maria Strohmaier
Simon Island Group Head of Marketing Technology Strategy Vodafone Group	Given the fast time to market in Spain and excellent customer experience delivered in the Spain implementation we wouldn't hesitate to recommend mobile-pocket to any market looking for a Rewards solution Testimonial By Simon Island

CUSTOMERS	TESTIMONIALS
Filip Horner Manager Mobile Wallet Vodafone Group Services GmbH	For Vodafone Wallet mobile-pocket is the perfect one-stop-shop for loyalty cards. One partner providing loyalty cards for every country Vodafone is present in helps us to act in a quick and agile manner. mobile-pocket is a huge time-saver Testimonial By Filip Horner
Maria Strohmaier CEO Astro Handels GesmbH	Going for mobile-pocket was the right choice. The fact that most of our registered customers had already digitized their loyalty card in mobile-pocket and being able to deliver them our offers to our directly through the app were decisive. Having an app explicitly developed for this would have been... costly and complex to maintain and market. In this way we can focus on what we do best: offering the perfect product range to our loyal customers Testimonial By Maria Strohmaier
Simon Island Group Head of Marketing Technology Strategy Vodafone Group	Given the fast time to market in Spain and excellent customer experience delivered in the Spain implementation we wouldn't hesitate to recommend mobile-pocket to any market looking for a Rewards solution Testimonial By Simon Island

More mobile-pocket Customer Stories...

mobile-pocket loyalty card app

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Peers used mobile-pocket for loyalty management and engagement management

mobile-pocket Competitors

mobile-pocket Features

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FEATURE	RATINGS AND REVIEWS
Custom Reports	4.04/5 ★ Read Reviews (7)
Analytics	3.22/5 ★ Read Reviews (2)

CAPABILITIES	RATINGS AND REVIEWS
Custom Reports	4.04/5 ★ Read Reviews (7)
Analytics	3.22/5 ★ Read Reviews (2)

Software Failure Risk Guidance

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for mobile-pocket

Overall Risk Meter

Low Medium High

Top Failure Risks for mobile-pocket

mobile-pocket Profile

Company Name

mobile-pocket

Company Website

https://hub.mobile-pocket.com/en/

HQ Location

Business Campus One, Softwarepark 32, 4232 Hagenberg i.M., Austria

Employees

11-50

Social

Financials

PRIVATE