Mopinion Overview
Mopinion delivers real-time user feedback software tailored for websites, apps, and emails, enhancing digital experiences with actionable insights. The software excels in capturing user sentiment through expert-designed forms, ensuring feedback is gathered at every crucial touchpoint. This capability allows businesses to refine their digital platforms based on direct user input, addressing specific user needs and preferences. Mopinion integrates smoothly with existing systems, offering businesses a comprehensive view of user interactions. Notably, Mopinion's solution is recognized by market leaders for its ability to uncover missing insights that drive customer satisfaction and engagement.
Use Cases
Customers recommend Customer Feedback Management, Engagement Management, Digital Marketing, as the business use cases that they have been most satisfied with while using Mopinion.
Business Priorities
Enhance Customer Relationships and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Mopinion.
Mopinion Use-Cases and Business Priorities: Customer Satisfaction Data
Mopinion works with different mediums / channels such as Promotions. and Mobile.
Mopinion's features include Feedback Surveys, Dashboard, Widgets, etc. and Mopinion support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Mopinion analytics capabilities include Analytics, and Custom Reports.
Reviews
"...We now have more awareness for customer feedback as it relates to our product development...." Peer review by Wouter Brackel, UX Design Lead, De Bijenkorf
Mopinion, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Mopinion enhances websites, apps, and emails through real-time user feedback. A seamless user and customer experience is created with their software.
Mopinion Customer wins, Customer success stories, Case studies
How efficiently Does Mopinion manage your Customer Feedback Management?
How can Mopinion enhance your Engagement Management process?
How can Mopinion optimize your Digital Marketing Workflow?
How does Mopinion address your Products & Pricelist Management Challenges?
How does Mopinion address your Sending & Publishing Communications Challenges?
11 buyers and buying teams have used Cuspera to assess how well Mopinion solved their Customer Feedback Management needs. Cuspera uses 755 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Allianz - Insurance
Read more →Calvin Klein - Apparel & Fashion
Read more →Air France–KLM Group - Travel & Hospitality
Read more →Astore - Hospitality
Read more →Rijksoverheid.nl - Government Administration
Read more →Etos - Retail
Read more →Frequently Asked Questions(FAQ)
for Mopinion
What is Mopinion used for?
What are the top features of Mopinion?
Where is Mopinion located?
Peers used Mopinion for customer feedback management and engagement management
Mopinion Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (125) |
| Custom Reports | Read Reviews (85) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (125) |
| Custom Reports | Read Reviews (85) |
Mopinion Integrations
Mopinion integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Mopinion
Overall Risk Meter
Top Failure Risks for Mopinion
Mopinion News
Netigate + Mopinion: Shaping the Future of Experience Management in Europe
Netigate and Mopinion have merged to form a leading European Experience Management platform. This partnership combines Mopinion's digital feedback expertise with Netigate's multi-channel data collection and AI-driven analytics. The unified platform aims to deliver comprehensive customer and employee feedback solutions, leveraging agentic AI for real-time insights and actions, while adhering to European data privacy standards.
Mopinion Connects 2025: Fuelled by innovation and connection!
Mopinion hosted its annual event, Mopinion Connects 2025, in Rotterdam, focusing on the theme "CXO Data The Fuel for Innovation." The event featured presentations by industry leaders from VodafoneZiggo and Air FranceKLM, highlighting the impact of customer feedback on business innovation. Additionally, Mopinion announced its partnership with Netigate, enhancing their experience management solutions by integrating analytics and AI-powered platforms.
Mopinion acquired by Netigate
Netigate, a Swedish SaaS firm, has acquired Dutch digital customer feedback company Mopinion. This acquisition enhances Netigate's platform by integrating Mopinion's real-time digital feedback tools with its existing analytics and AI capabilities. The merger aims to provide a unified platform for comprehensive feedback and insights.
Netigate acquires Mopinion to create Europes most comprehensive AI-driven Experience Management platform - Cision News
Netigate has acquired Mopinion to enhance its position as Europe's leading experience management platform. This strategic acquisition integrates Mopinion's digital feedback tools with Netigate's analytics and AI-driven solutions, creating a unified platform for customer experience management. The combined capabilities aim to deliver comprehensive insights and drive growth for enterprises across various industries.
Mopinion Profile
Company Name
Mopinion
Company Website
https://mopinion.com/HQ Location
Pannekoekstraat 104 Rotterdam, NL
Employees
11-50
Social
Financials
PRIVATE
