My LiveChat Overview
Here’s the scoop on My LiveChat! We've gathered over 321 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
My LiveChat, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if My LiveChat is right for your needs? Our Cuspera AI engine can evaluate how My LiveChat fits your specific business needs, industry, and context. Get your personalized assessment report today.
My LiveChat supports business activities such as:
- Engaging And Following Up
- Measuring Customer Satisfaction
- Lifetime Value Management
- Sending & Publishing Communications
- Proposal & Quote Management
My LiveChat can help you with many business goals, such as Increase Sales & Revenue, Improve Digital And Social Presence, Improve Efficiency, and Acquire Customers. It can help manage these activities if you use Chat and Offline for these needs. As a solution, My LiveChat's capabilities include Widgets, and Alerts: Popups & Notifications.
My LiveChat Financial Services Vertical is its biggest customer base.
Reviews
"After comparing various Chat Softwares, I picked up MyLiveChat and couldn’t be more happier! It's more stable and faster! " - Alice W
My LiveChat Reviews
11 buyers and buying teams have used Cuspera to assess how well My LiveChat solved their Live Chat needs. Cuspera uses 321 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Business Priorities
Increase Sales & Revenue and Improve Digital And Social Presence are the most popular business priorities peers achieved using My LiveChat.
Use Cases
Peers recommend Engaging And Following Up , Measuring Customer Satisfaction , Lifetime Value Management , as the business use cases that they have been most satisfied while using My LiveChat.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engaging And Following Up |
4.41/5 ★ |
"...Engage your visitors...." Chat Customization |
| Measuring Customer Satisfaction |
3.42/5 ★ |
"...Want to improve your customer satisfaction?..." Peer review from CuteSoft Components |
| Lifetime Value Management with Chat |
3.29/5 ★ |
"...Live Chat results in more satisfied customers and more value from your online presence. ..." Live Chat Software |
| PEER EXPERIENCES | |
|---|---|
| Engaging And Following Up |
4.41/5 ★ |
"...Engage your visitors...." Chat Customization |
|
| Measuring Customer Satisfaction |
3.42/5 ★ |
"...Want to improve your customer satisfaction?..." Peer review from CuteSoft Components |
|
| Lifetime Value Management with Chat |
3.29/5 ★ |
"...Live Chat results in more satisfied customers and more value from your online presence. ..." Live Chat Software |
|
2+ more Business Use Cases
Our AI advisor, Wyz, harnessed 321 insights from peers and experts to help you assess how these My LiveChat use cases fit your Live Chat needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
After comparing various Chat Softwares, I picked up MyLiveChat and couldn’t be more happier! It's more stable and faster! Testimonial By Alice W |
|
|
The ability to interact with customers live has already tripled our leads in the first quarter of 2015. Best marketing investment we have made! Testimonial By Sara L |
|
|
We got lots of leads on live chat and were able to close a big sale last week. Oh and btw, Kenneth & Terry from MyLiveChat Support rock! Testimonial By Philip W |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Alice W Web Developer |
After comparing various Chat Softwares, I picked up MyLiveChat and couldn’t be more happier! It's more stable and faster! Testimonial By Alice W |
|
Sara L Business Manager |
The ability to interact with customers live has already tripled our leads in the first quarter of 2015. Best marketing investment we have made! Testimonial By Sara L |
|
Philip W Technical Director |
We got lots of leads on live chat and were able to close a big sale last week. Oh and btw, Kenneth & Terry from MyLiveChat Support rock! Testimonial By Philip W |
Popular Business Setting
for My LiveChat
Top Industries
- Financial Services
- Education
- Computer Software
Popular in
- Small Business
- Mid Market
- Large Enterprise
Peers used My LiveChat to Increase sales & revenue and Improve digital and social presence
Peer and Expert Opinion on Features
for My LiveChat
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Widgets | Read Reviews (9) |
| Alerts: popups & Notifications | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Widgets | Read Reviews (9) |
| Alerts: popups & Notifications | Read Reviews (6) |
IT and Other Capabilities
for My LiveChat
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (4) |
| Data Import | Read Reviews (3) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (4) |
| Data Import | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (172) |
| Phone Support | Read Reviews (11) |
| Email Support | Read Reviews (10) |
| 24/7 Support | Read Reviews (29) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (172) |
| Phone Support | Read Reviews (11) |
| Email Support | Read Reviews (10) |
| 24/7 Support | Read Reviews (29) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (6) |
| Custom Reports | Read Reviews (13) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (6) |
| Custom Reports | Read Reviews (13) |
Software Failure Risk Guidance
?for My LiveChat
Overall Risk Meter
Top Failure Risks for My LiveChat
Vendor Profile Details
Company Name
My LiveChat
Company Website
https://mylivechat.com/HQ Location
Ontario Canada, US
Social
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