Customer stories

Product Business Settings

nChannel is popular in Marketing And Advertising, Consumer Electronics, and Retail industries and is widely used by Small Business.

nChannel Product Overview

nChannel addresses the challenge of disconnected retail systems by providing a SaaS integration platform that synchronizes data across eCommerce, ERP, POS, and 3PL systems. This solution is crucial for retailers and wholesalers who face difficulties in managing order fulfillment, inventory synchronization, and supply chain processes. By automating these operations, nChannel ensures seamless data flow, reducing manual errors and improving accuracy. This integration enhances operational efficiency, allowing businesses to focus on growth and customer satisfaction. A notable feature is its compatibility with popular systems like BigCommerce, Microsoft Dynamics ERP, Magento, and Shopify, offering flexibility and support for diverse retail environments.

How satisfied the customers are with nChannel use-cases

Reviews

"...By automating business workflows, nChannel eliminates the need for manual data entry between Shopify Plus and other endpoint systems, saving merchants time and money, while significantly increasing their efficiency...." Peer review from nChannel

nChannel Customer Insights, Testimonials and Case Studies

 

nChannel Powers AAA Washington's New Retail Store Strategy

AAA Washington is deploying nChannel's multichannel management software to enhance its retail store strategy, integrating the Lightspeed POS system with Microsoft GP ERP. This integration aims to imp...rove operational efficiency and customer experience across 18 locations, including new Cruise & Travel stores, by syncing inventory and sales data in real-time.

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Thermacell - Consumer Goods

nChannel helped Thermacell upgrade their eCommerce by connecting Shopify Plus with NetSuite ERP. Thermacell wanted to boost online revenue and add a B2B portal. The new system automated orders, inven...tory, and pricing updates. Checkout steps dropped by 25%. Web conversions rose by 23%. Web sales jumped by 72%. Thermacell quickly passed their revenue goal and improved the buyer experience.

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Goedeker's - Retail

nChannel helped Goedeker's connect Magento and Microsoft Dynamics GP. Before, staff spent up to 15 hours a week checking orders by hand. nChannel cut this manual work to zero. Delivery times dropped ...by 25 percent. Customer satisfaction scores jumped from the high 3s to 4.6 out of 5. Goedeker's saw 25 percent year-over-year revenue growth. Online sales now make up 90 percent of their total sales.

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Granite Gear - Consumer Goods

nChannel helped Granite Gear connect Magento and Microsoft Dynamics GP. Granite Gear struggled with manual inventory updates and lost sales. nChannel automated inventory management and data sync. Inv...entory issues dropped by 99.9%. Order value increased by 25%. The team became more efficient and productive. Customer service problems were nearly eliminated.

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AAA Washington - Hospitality

nChannel helped AAA Washington connect Lightspeed POS with Microsoft Dynamics GP. AAA Washington wanted to improve their retail stores and customer experience. Their old POS system was slow and hard ...to change. nChannel's integration removed manual work and 24+ hour delays. Now, item data updates automatically and inventory is always current. Store sales data goes to the ERP in real time. This made shopping easier for customers and helped AAA Washington run their stores better.

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Amax - Consumer Goods

nChannel helped Amax launch four B2C eCommerce websites by integrating Magento with Microsoft Dynamics GP. Amax needed a solution that worked with their existing ERP and allowed real-time inventory u...pdates and centralized order management. nChannel provided expertise and a flexible integration, enabling Amax to duplicate processes across sites. By 2017, Amax exceeded their sales goal by 20% and was on track to more than double their 2018 revenue goal. The eCommerce team grew by 150% as a result of the successful implementation.

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lightning

Peers used nChannel for order management and sending & publishing communications

nChannel Competitors

nChannel Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

4.65/5 ★

Read Reviews (23)
Analytics

4.39/5 ★

Read Reviews (10)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.65/5 ★

Read Reviews (23)
Analytics

4.39/5 ★

Read Reviews (10)

Software Failure Risk Guidance

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for nChannel

Overall Risk Meter

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Top Failure Risks for nChannel

nChannel, Inc. News

Partnership
 

iQmetrix and nChannel Partner to Simplify Multichannel Integration for Retailers Multichannel Insights

iQmetrix and nChannel have partnered to enhance multichannel integration for retailers. This collaboration integrates iQmetrixs solutions with various e-commerce and ERP platforms, offering pre-built connectors and custom integration tools. The partnership aims to improve omnichannel capabilities, facilitating seamless operations between in-store and online retail environments.

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Partnership
 

Trellis and nChannel Partner to Accelerate Multichannel Experience for Retailers

Trellis and nChannel have partnered to enhance multichannel experiences for eCommerce retailers. This collaboration combines Trellis's expertise in eCommerce platforms with nChannel's integration software, enabling seamless connections between eCommerce, ERP, and other systems. The partnership aims to improve operational efficiencies and customer experiences, as demonstrated by their successful project with Thermacell, which resulted in increased web sales and improved operational efficiencies.

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nChannel, Inc. Profile

Company Name

nChannel, Inc.

Company Website

https://www.nchannel.com/

HQ Location

8760 Orion Place, Suite 210, Columbus, OH 43240, US

Employees

11-50

Social

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Financials

PRIVATE