Newgen OmniDocs Contextual Content Services (ECM) Overview

Newgen-omnidocs automates content lifecycle using AI-powered data extraction. Real-time outcomes are achieved with Newgen's Contextual Content Services platform.

Use Cases

Customers recommend Content Management, Engagement Management, Sales Document Management, as the business use cases that they have been most satisfied with while using Newgen OmniDocs Contextual Content Services (ECM).

Other use cases:

  • Collaboration
  • Workflow Management
  • Training & Onboarding
  • Communication Management
  • Customer Case Management
  • Social Media Management
  • Knowledge Management
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Business Priorities

Enhance Customer Relationships and Manage Risk are the most popular business priorities that customers and associates have achieved using Newgen OmniDocs Contextual Content Services (ECM).

Other priorities:

  • Improve ROI
  • Increase Sales & Revenue
  • Acquire Customers
  • Improve Visibility
  • Establish Thought Leadership
  • Scale Best Practices
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
  • Grow Market Share
  • Improve Efficiency
  • Improve Digital And Social Presence
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Newgen OmniDocs Contextual Content Services (ECM) Use-Cases and Business Priorities: Customer Satisfaction Data

Newgen OmniDocs Contextual Content Services (ECM) works with different mediums / channels such as Omnichannel. Social Media. and Mobile.

Newgen OmniDocs Contextual Content Services (ECM)'s features include Recording, Personalization, Capture Information, etc. and Newgen OmniDocs Contextual Content Services (ECM) support capabilities include Email Support, AI Powered, 24/7 Support, etc. also Newgen OmniDocs Contextual Content Services (ECM) analytics capabilities include Analytics, and Custom Reports.

Reviews

"We at Infomedia have been using Newgen's BPM, ECM platforms at our Finance Shared Services platform for Telkom Indonesia Group and it has been really helpful for us during the pandemic COVID-19 situation. We've been able to maintain business continu...ity despite of WFH situation. All the documents that we require are available anywhere, anytime. With Newgen's implementation we have been able to" - Tri Indra Basoeki

Newgen OmniDocs Contextual Content Services (ECM), Alfresco ECM, Optimizely Content Cloud, Nuxeo Platform, AgilityCMS, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Newgen OmniDocs Contextual Content Services (ECM)

Top Industries

  • Government Administration
  • Insurance
  • Financial Services

Popular in

  • Enterprise

Newgen OmniDocs Contextual Content Services (ECM) is popular in Government Administration, Insurance, and Financial Services and is widely used by Enterprise,

Comprehensive Insights on Newgen OmniDocs Contextual Content Services (ECM) Use Cases

What Are the key features of Newgen OmniDocs Contextual Content Services (ECM) for Content Management?

How does Newgen OmniDocs Contextual Content Services (ECM) facilitate Engagement Management?

What makes Newgen OmniDocs Contextual Content Services (ECM) ideal for Sales Document Management?

How does Newgen OmniDocs Contextual Content Services (ECM) facilitate Collaboration?

How can Newgen OmniDocs Contextual Content Services (ECM) optimize your Workflow Management Workflow?

45+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Newgen OmniDocs Contextual Content Services (ECM) solved their Content Management Systems needs. Cuspera uses 3879 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Newgen OmniDocs  Contextual Content Services (ECM) testimonial

Tri Indra Basoeki

Executive Vice President of Enterprise Shared Service Business

PT. Infomedia Nusantara

We at Infomedia have been using Newgen's BPM, ECM platforms at our Finance Shared Services platform for Telkom Indonesia Group and it has been really helpful for us during the pandemic COVID-19 situation. We've been able to maintain business continuity despite of WFH situation. All the documents th...at we require are available anywhere, anytime. With Newgen's implementation we have been able to

Testimonial By Tri Indra Basoeki
Newgen OmniDocs  Contextual Content Services (ECM) testimonial

Vinodanand Jha

Sr. Vice President - Information Technology and Administration

Olam International Ltd. Gabon

With Newgen’s contextual content services (ECM) product suite, we have successfully digitized our manual contracts filing. Newgen’s ECM is available to our users both in English and French, thereby making it easy for users to access the content in their preferred language. The important reasons for... adopting this product was its ability to seamlessly integrate with internal systems, user . . .

Testimonial By Vinodanand Jha
CUSTOMERS TESTIMONIALS
Newgen OmniDocs  Contextual Content Services (ECM) testimonial

Tri Indra Basoeki

Executive Vice President of Enterprise Shared Service Business

PT. Infomedia Nusantara

We at Infomedia have been using Newgen's BPM, ECM platforms at our Finance Shared Services platform for Telkom Indonesia Group and it has been really helpful for us during the pandemic COVID-19 situation. We've been able to maintain business continuity despite of WFH situation. All the documents th...at we require are available anywhere, anytime. With Newgen's implementation we have been able to

Testimonial By Tri Indra Basoeki
Newgen OmniDocs  Contextual Content Services (ECM) testimonial

Vinodanand Jha

Sr. Vice President - Information Technology and Administration

Olam International Ltd. Gabon

With Newgen’s contextual content services (ECM) product suite, we have successfully digitized our manual contracts filing. Newgen’s ECM is available to our users both in English and French, thereby making it easy for users to access the content in their preferred language. The important reasons for... adopting this product was its ability to seamlessly integrate with internal systems, user . . .

Testimonial By Vinodanand Jha

Case Studies

COMPANY INDUSTRY CASE STUDIES
Newgen OmniDocs  Contextual Content Services (ECM) case study
Insurance
Insurance
CASE STUDY A Leading Middle Eastern General Insurance Company

The insurance company improved motor claims processing, achieving faster settlements and better customer satisfaction.

Read More
Newgen OmniDocs  Contextual Content Services (ECM) case study
Insurance
Insurance
CASE STUDY One of India's Largest Health Insurance Companies

Improved customer communications led to better efficiency for one of India's largest health insurance companies.

Read More
Newgen OmniDocs  Contextual Content Services (ECM) case study
Banking
Banking
CASE STUDY Top Bank

The leading bank improved efficiency by automating document-centric processes with Newgen, enhancing end-to-end customer journeys and operational performance.

Read More

Frequently Asked Questions(FAQ)

for Newgen OmniDocs Contextual Content Services (ECM)

What is Newgen OmniDocs Contextual Content Services (ECM)?

Newgen OmniDocs Contextual Content Services (ECM) is a content service platform that helps to create a workplace without boundaries with anytime-anywhere content access and document management. It allows enterprises to create, collaborate, share, transform, and leverage that content in business processes and to gain insight.

It is composed of content services, process services, records management, and collaboration tools that bring critical back-office and operational use cases (customer-centric business solutions) and a complete set of integrated services for both enterprises and SMBs delivering a better customer experience using the power of the digital content.

What is Newgen OmniDocs Contextual Content Services (ECM) used for?

Newgen OmniDocs Contextual Content Services (ECM) is a Content Management Systems Software mainly used by its customers to Enhance Customer Relationships and Manage Risk by Content Management, Engagement Management and Sales Document Management .

What are the top features of Newgen OmniDocs Contextual Content Services (ECM)?

Recording, Personalization and Capture information are some of the top features of Newgen OmniDocs Contextual Content Services (ECM).

Who uses Newgen OmniDocs Contextual Content Services (ECM)?

Newgen OmniDocs Contextual Content Services (ECM) is used by Government Administration, Insurance and Financial Services among other industries.

What are Newgen OmniDocs Contextual Content Services (ECM) alternatives?

Alfresco ECM, Optimizely Content Cloud, Nuxeo Platform and AgilityCMS are popular alternatives for Newgen OmniDocs Contextual Content Services (ECM).

Where is Newgen OmniDocs Contextual Content Services (ECM) located?

Newgen OmniDocs Contextual Content Services (ECM) is headquartered at New Delhi, Delhi.
lightning

Peers used Newgen OmniDocs Contextual Content Services (ECM) for content management and engagement management

Newgen OmniDocs Contextual Content Services (ECM) Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.19/5 ★

Read Reviews (76)
Analytics

4.17/5 ★

Read Reviews (265)
Custom Reports

3.99/5 ★

Read Reviews (374)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.19/5 ★

Read Reviews (76)
Analytics

4.17/5 ★

Read Reviews (265)
Custom Reports

3.99/5 ★

Read Reviews (374)

Software Failure Risk Guidance

?

for Newgen OmniDocs Contextual Content Services (ECM)

Overall Risk Meter

Low Medium High

Top Failure Risks for Newgen OmniDocs Contextual Content Services (ECM)

Newgen Software Technologies Limited News

Newgen Recognized In Gartner Magic Quadrant For Enterprise Low-Code Application Platforms Fifth Time In A Row. - TRIPURA STAR NEWS

Newgen has been recognized in the Gartner Magic Quadrant for Enterprise Low-Code Application Platforms for the fifth consecutive time.

30/10/2024 - source

Newgen Recognized in The Content Platforms Landscape, 2024, by an Independent Research Firm - CXOToday.com

Newgen has been recognized in The Content Platforms Landscape, 2024, by an independent research firm, highlighting its achievements in the field.

26/09/2024 - source

Newgen Software Technologies Limited Feeds

NewgenONE Digest: All you need to know about Intelligent Data Extraction

What is an Intelligent Data Extraction System? An Intelligent Data Extraction System refers to a technology designed to automatically extract relevant information from different types of documents such as PDFs, TIFF, Word, or Excel. These systems typically employ various techniques to extract key value pairs and line-items from documents using Artificial Intelligence (AI) or patterns […]

The post NewgenONE Digest: All you need to know about Intelligent Data Extraction appeared first on Newgen.

01/07/2024 - source

Hyper-personalization: The New Buzzword in Banking

Discover the Secret to Driving Customer Value and Growth The equation between banks and customers has gone far beyond mere transactions and account numbers. The financial industry has been witnessing a significant shift towards building stronger, more holistic connections with customers. The new-age customer demands personalized and thoughtful interactions that focus on their unique needs […]

The post Hyper-personalization: The New Buzzword in Banking appeared first on Newgen.

26/06/2024 - source

Understanding Insurance Underwriting

When it comes to insurance underwriting, attention to detail is critical. Whether it is a fender bender that has dented your driving record, an unforeseen medical injury that has drained your pockets, or heavy rains that damaged your roof, every detail matters to an underwriter to evaluate your coverage! But what exactly is Insurance Underwriting? […]

The post Understanding Insurance Underwriting appeared first on Newgen.

25/06/2024 - source

Newgen Software Technologies Limited Profile

Company Name

Newgen Software Technologies Limited

HQ Location

New Delhi, Delhi

Employees

1001-5000

Social

Financials

IPO