NewStore Overview

Newstore offers a Unified Commerce Platform for global retail brands to accelerate digital transformation. Enterprise retailers are provided with an omnichannel store solution.

Use Cases

Customers recommend Engaging And Following Up, Order Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using NewStore.

Business Priorities

Enhance Customer Relationships and Scale Best Practices are the most popular business priorities that customers and associates have achieved using NewStore.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Efficiency
  • Acquire Customers
See all business priorities See less business priorities

NewStore Use-Cases and Business Priorities: Customer Satisfaction Data

NewStore works with different mediums / channels such as Mobile. Mobile App. Offline etc.

Reviews

"...Customer unifies the brand's look, inventory, communication with engaging the mobile app...." Peer review

NewStore, belong to a category of solutions that help POS. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for NewStore

Top Industries

  • Hospital & Health Care

Popular in

NewStore is popular in Hospital & Health Care, and is widely used by

Comprehensive Insights on NewStore Use Cases

What makes NewStore ideal for Engaging And Following Up?

Case Studies

Apparel & Fashion

CASE STUDY G-Star RAW

NewStore Consumer App helped G-Star RAW boost its ecommerce business. The app now brings in 33% of total ecommerce revenue. Customers use the app 3 times more than the website. The app has a 7.5x hig...her conversion rate than mobile web. Almost half of first-year app users made a purchase. The app holds a 4.9 star average rating from users.

Retail

CASE STUDY Vince

NewStore helped Vince, a global luxury retailer, modernize its technology stack and unify inventory, order management, and clienteling. Vince used NewStore's omnichannel order management system to gi...ve associates real-time inventory access on mobile POS devices. This enabled endless aisle sales, which made up 8% of total sales and 13% of in-store sales. Vince also used buy online pickup in-store, accounting for 3% of online orders, and fulfilled 38% of online orders with in-store inventory. The solution improved efficiency, reduced manual work, and created new revenue streams for Vince.

Apparel & Fashion

CASE STUDY Marine Layer

Marine Layer used the NewStore Omnichannel Platform to unify its online and retail store operations. The company wanted to give customers a smooth shopping experience across all channels. With NewSto...re, Marine Layer achieved 15% of ecommerce orders shipped from stores and saw a 21% increase in sales from store fulfillment. Store sales rose 11% from endless aisle and mixed cart orders. The platform helped Marine Layer grow and serve customers faster.

Retail

CASE STUDY Clarks

NewStore helped Clarks upgrade its retail technology in over 500 stores across 13 countries. Clarks replaced old point-of-sale systems with NewStore’s cloud-based unified commerce platform. The rollo...ut was fast and on schedule, making store operations quicker and more reliable. Store associates adapted easily to the new system, improving customer service. Clarks now has a flexible, future-proof setup that supports growth and innovation.

Apparel & Fashion

CASE STUDY Veronica Beard

NewStore clienteling helped Veronica Beard improve its in-store and online shopping experience. The brand used NewStore's mobile POS and clienteling tools to connect associates with shoppers through ...personalized SMS outreach. In September 2023, the clienteling program achieved a 35% conversion rate, with 87% of sales happening in-store. Average order value increased by 1.26x for clienteling customers. Clienteling efforts drove 9% of all store sales from June to September 2023.

Apparel & Fashion

CASE STUDY Veronica Beard

NewStore helped Veronica Beard improve store sales with its mobile POS and clienteling features. Store associates used the NewStore Associate App to send SMS invites and offer personal service. In Se...ptember 2023, the clienteling program achieved a 35% conversion rate and 87% of these sales happened in-store. Clienteling led to a 1.26x increase in average order value. 9% of all store sales from June to September 2023 came from clienteling efforts.

NewStore Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.88/5

Read Reviews (2)
Custom Reports

3.66/5

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.88/5

Read Reviews (2)
Custom Reports

3.66/5

Read Reviews (5)

Software Failure Risk Guidance

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for NewStore

Top Failure Risks for NewStore

NewStore, Inc. News

Footwear and Clothing Brands Underperforming in Omnichannel

The apparel and footwear industries are growing rapidly and are forecast to demonstrate strong growth in the coming years. Consumers are continually evolving in how they engage with brands, shop, and transact, seamlessly moving across multiple digital and physical channels in their journey. Leading brands in these categories offer robust apps, immersive in-store experiences, BOPIS, […]

The post Footwear and Clothing Brands Underperforming in Omnichannel appeared first on NewStore.

Protected: Survey: Consumers’ Omnichannel Expectations Continue to Rise

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The post Protected: Survey: Consumers’ Omnichannel Expectations Continue to Rise appeared first on NewStore.

Omnichannel Order Management: A Modern Solution for Inventory and Fulfillment

Here’s what we already know: consumer expectations in retail have evolved. (Thanks, Amazon.) This is nothing new. The on-demand economy has contributed to a lot of these changes in consumer behavior. Instant gratification is the name of the game, ladies and gentlemen. So, what can brands do to acquire and retain customers? That answer is […]

The post Omnichannel Order Management: A Modern Solution for Inventory and Fulfillment appeared first on NewStore.

The LEGO Group’s Niall Edwards on Customer-Centricity and Going MACH

Subscribe: Apple Podcasts | Spotify Consumers today are hard to keep up with. Meeting their demands, as well as keeping pace with rapid market change, requires embarking on a holistic digital transformation. One person who knows this well is Niall Edwards, VP of Marketing & Channels Technology at The LEGO Group. In an interview on the Endless Aisle podcast […]

The post The LEGO Group’s Niall Edwards on Customer-Centricity and Going MACH appeared first on NewStore.

NewStore, Inc. Profile

Company Name

NewStore, Inc.

Company Website

https://www.newstore.com/

HQ Location

Boston, MA

Employees

101-250

Social

Financials

PRIVATE